An MSP runs all of a company's IT for a fixed monthly fee, with a written SLA and continuous monitoring. See the cost and what changes. No-commitment proposal.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
IT invoices that change every month, faults fixed only once someone complains and nobody accountable for the whole: that is the real cost of paying for IT by the hour. An MSP (Managed Services Provider) takes on the ongoing management of all of a company's technology for a fixed monthly fee, with response times written into an SLA and permanent monitoring. DataRoad - IT Services and Consulting is one of Portugal's reference premium MSPs, headquartered in Alfragide, with support across the whole country and 232 companies managed on this basis.
When your provider charges by the hour, it earns more when things break. Nobody is paid to prevent the fault, so the fault keeps coming back. An MSP reverses the logic: it receives the same fee every month and has every reason to keep everything running.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviewsYes, in most companies that do not need someone on site every day. The MSP becomes the IT department: it supports users, manages the network, workstations and servers, watches over security and plans renewals. The company stops depending on one person, their holidays and their memory.
An ad hoc engineer deals with whatever comes up; an MSP is accountable for the whole environment working. It monitors the infrastructure to anticipate failures, documents what is in place and responds within the time set in the SLA. DataRoad does not take on one-off jobs: it works only under contract, because that is the only way to carry that responsibility.
At DataRoad, IT Unlimited starts from €395/month + VAT on the Essential plan, with remote and telephone support only. Premium, from €750, includes unlimited on-site support. Premium 365, from €1,200, adds nights, weekends and public holidays. The fee is fixed in the proposal, with no extra hours on the invoice.
The contract is annual, renews automatically, with no lock-in period. The monthly fee is agreed before work starts and covers the scope set out in the proposal. DataRoad works with companies of more than 10 workstations and always directly with the end client, never as a subcontractor.
No. Access credentials and infrastructure documentation remain the company's property and are handed over in writing. With no lock-in, you can change provider whenever you choose. The written SLA protects you during the contract; the documentation protects you after it.
The move starts with an audit of the existing infrastructure. DataRoad inventories systems, access and risks, then plans the transition without interrupting business. Ongoing management begins with the environment documented, and from then on every request is logged and measured against the SLA.
The first meeting commits you to nothing. Tell us about your company and we will send a no-commitment proposal with a fixed scope and monthly fee.
More than 10 workstations · support contract · remote, on-site and telephone support. +351 211 459 950 * · sales@dataroad.pt
*Call to a Portuguese landline.
A French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…
· 4 min read
A sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…
· 6 min read
The same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …
· 8 min read
A network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…
· 3 min readA premium Portuguese MSP at a French group's headquarters: the audit of France Affiches' network and systems was done on site in Paris and d…
· 4 min read
Paying for a provider's offices speeds nothing up. Immediate remote support, an in-house datacentre and on-site work only when the network c…
· 5 min read
A public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…
· 5 min read
Embassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…
· 4 min read
Whoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…
· 4 min readNumbers you can verify
Partners and certifications
DataRoad · Managed IT for business
We stop failures before they reach your business. Every network we design, document and manage is treated as if it were our own.
We do IT right.
Talk to the team that fixes it before the failure reaches yours.
More than 10 workstations · support contract · remote, on-site and phone support
DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.
