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Creative Minds: a creative agency's IT managed since 2020

An agency lives by delivery deadlines, and ad hoc repairs do not protect them. Since 2020 Creative Minds has had servers, network and workstations managed and monitored by DataRoad.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01Since 2020, all of Creative Minds' IT has been managed by DataRoad under an annual contract.
  • 02Servers, Wi-Fi, internet, workstations and printers with monitoring and real-time alerts.
  • 03Immediate remote support, with site visits when needed, for a fixed monthly fee.
  • 04IT Unlimited plans from €395, €750 and €1,200 per month + VAT.
In this article
Creative Minds elege a DataRoad para suporte informático, consultadoria informática e manutenção informática permanen...

In a creative agency, a server down the day before a delivery does not just delay a file: it puts a campaign and the client relationship at risk. That was the risk Creative Minds, a leading communications and marketing agency, chose to eliminate in 2020. It handed DataRoad - IT Services and Consulting full management of its information systems, under an annual IT Unlimited contract: workstations, Wi-Fi, printing, servers and internet, with monitoring, real-time alerts and immediate remote support. The creative team went back to spending its time on brands.

The project in five lines

  • Client Creative Minds, communications and marketing.
  • Type Business office.
  • Year 2020.
  • Scope Servers and infrastructure, business Wi-Fi, firewall and security, structured cabling, IT Unlimited support.
  • Model Annual contract with a fixed monthly fee.

Why can't an agency depend on ad hoc repairs?

Because it works to tight deadlines and with huge files. A slow network or a stopped server means missed deliveries. Creative Minds stopped calling an engineer for every failure and gained a partner responsible for its infrastructure end to end.

IT Unlimited gave the agency a specialist technical team to maintain, monitor and optimise its systems, for a fixed monthly fee known in advance.

Which systems does DataRoad manage at Creative Minds?

  • Servers Administration and regular maintenance.
  • Corporate Wi-Fi Managed and tuned continuously.
  • Internet A stable, protected connection.
  • Workstations Support for users and equipment.
  • Printers Support and network integration.
  • Alerting Real-time alerts; 24/7 monitoring belongs to the Premium 365 plan.
  • Support Remote and immediate, with site visits when needed.
  • Reports Periodic analysis of system performance.

Who is Creative Minds?

A communications and marketing agency with a global, integrated offer, supporting brands across four phases:

  1. Strategy
  2. Creative idea
  3. Production
  4. Execution and implementation

The team is multidisciplinary and experienced, and every project is built around the brand it serves. For those who live on creativity, productivity and digital presence, a professional infrastructure monitored without pause is a starting point, not an extra.

What is included in IT Unlimited, and what does it cost?

ElementWhat the client receives
MonitoringSystems tracked continuously, with automatic alerts
InterventionRemote, on-site and by phone, with immediate response times
MaintenancePreventive and corrective
ReportsSystem health in detail
TeamSupport for every user
Out of hoursNights, weekends and holidays, 24 hours a day, only on Premium 365

Prices from €395 (Essential, remote and phone only), €750 (Premium) and €1,200 (Premium 365) per month + VAT. See how IT Unlimited works, plan by plan.

A thank you to Creative Minds

We thank Creative Minds for its preference and renewed trust in our IT consultancy, technical support, IT network management and managed services. The commitment continues: specialist, fast and reliable support, so the agency can work securely and without downtime.

Who is DataRoad?

A premium MSP headquartered in Alfragide with support across the whole country. For 11 years it has kept organisations that cannot stop running: hotels, embassies, clinics, public bodies and demanding companies. It has 232 clients under contract and the Top 5% PME distinction, according to scoring.pt.

More case studies

Want your company's IT managed like this?

We talk about your infrastructure and send a written proposal. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoCreative Minds: a creative agency's IT managed since 2020CiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed IT for business

One StepAhead of IT.

One partner accountable for all of your company’s IT, with response times written into the contract and a monthly fee that does not move.

  • 11years in business, since 2015
  • Top 5%SMEs · scoring.pt
  • 232clients under management

We do IT right.

DataRoad IT Unlimited

Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★