Boost Portugal: failover internet and managed IT for 12 brands

Founded in 2008, it began with GoCar (the yellow open-top three-wheelers that became an image of Lisbon) and grew into segways, electric bikes and scooters, buggies, electric tuk-tuks, live escape games and interactive technology. Today it runs 12 brands and reaches more than 600,000 people a year.

It operates directly in Lisbon, Porto, the Douro and Madrid; its technology also runs in Barcelona, San Francisco, Miami and San Diego. Portugal, Spain and the USA: an international operation with availability requirements to match.

Twelve brands spread across several cities live on online bookings, constant contact with customers and management systems that are always available. Internet down means lost bookings; a website unavailable means tourists choosing another operator.

1. Internet with no single point of failure: two aggregated links with automatic switchover; if one goes down, traffic carries on over the other without the team noticing.
2. Voice: an IP PBX (VoIP) maintained and supported by DataRoad, for internal and customer calls.
3. Data and digital presence: backups, web hosting and domain management with a single partner.
4. Network and remote work: wired and Wi-Fi networks installed and configured, Remote Desktop Services and VPN managed.
5. Continuous observation: remote monitoring, automatic alerts and availability reports, with ongoing user support.

• Operations online Even with one of the lines down.
• Stable telephony For staff and customers.
• A single digital inventory Websites and domains with one supplier.
• Remote support Suited to teams in several cities.
• Lower risk Of losing bookings or having platforms down, thanks to regular backups and managed hosting.

Thank you to Boost Portugal for its trust in DataRoad's managed services.

Yes. DataRoad's NOC follows clients' infrastructure and responds immediately to alerts. 24/7 monitoring is reserved for the Premium 365 plan.

• 24 public contracts: RTP, Técnico, the Lisbon Faculty of Medicine, SSAP
• IT audit for France Affiches across two Paris sites
• Embassies and international organisations in Portugal
• The DataRoad website in five languages

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A premium MSP based in Alfragide, with support across the whole of Portugal and for companies in Europe and the USA. Eleven years operating IT for public bodies, embassies, hotels, clinics and demanding businesses; 232 clients under contract; Top 5% PME distinction (source: scoring.pt).

Services: IT Unlimited for a fixed monthly fee · helpdesk with SLA · certified network infrastructure · managed Wi-Fi 6 and 7 · managed firewalls · IT for public bodies.

If an hour offline costs you sales, request a no-commitment IT Unlimited proposal.

More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.