One Step Ahead of IT. We do IT right.

News

UpHill: managed network and IT for a healthtech ready to scale

A digital health startup founded by three doctors cannot let the network hold it back. In 2021 DataRoad renewed cabling and Wi-Fi, installed biometrics and a firewall, and took over IT.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01In 2021 UpHill chose DataRoad to renew its office network and manage its IT.
  • 02Certified cabling, high-density Wi-Fi, biometric access, printing and firewall with VPN.
  • 03An annual IT Unlimited contract puts one partner in charge from cable to helpdesk.
In this article

A digital health start-up that is growing fast cannot let its network become the brake. In 2021, UpHill, a Portuguese digital health start-up, chose DataRoad - IT Services and Consulting to renew the entire network infrastructure of its office and manage its IT under an IT Unlimited contract. The project combined certified structured cabling, business access points, biometric access control, printing, a firewall with VPN and ongoing support, in an infrastructure designed to keep pace with the company's rapid growth.

What data summarises the project?

ClientUpHill
SectorHealthcare: clinical software
ScopeStructured cabling · Business Wi-Fi · Firewall and security · Servers and infrastructure · IT Unlimited
Year2021

Why the infrastructure mattered so much

Founded in 2015 by three doctors, UpHill develops software for hospital quality analysis, advanced clinical training and the adoption of international best practice. Its solutions help healthcare professionals make better decisions, raise the quality of care, strengthen patient safety, reduce clinical errors and modernise training and assessment.

Winner of ANJE's Young Entrepreneur Award and present in most private hospitals in Portugal, UpHill operates in a context where unstable systems are not an option. That was the criterion for choosing an MSP rather than an installer.

The infrastructure, layer by layer

Structured cabling

  • Complete renewal Cabling brought up to current standards
  • Reliability Better internal network performance
  • Certification Every network outlet professionally certified

Business Wi-Fi

  • Several corporate access points Full office coverage
  • High density Ready for many devices at once
  • Secure configuration Optimised from day one

Biometric access control

  • Door entry Modern biometric system
  • Traceability Entry logging and greater security
  • Integration With the existing infrastructure

Printing

  • Devices configured: and printing network optimised
  • Ongoing support: included in the contract

Firewall, VPN and internet

  • Data protection Advanced perimeter security
  • Secure remote access For teams and partners
  • Threat control Monitored traffic

After installation: IT Unlimited

The project includes an annual IT Unlimited contract, with DataRoad managing UpHill's entire IT function:

  • Unlimited intervention Remote and on site
  • Management Of servers, network and IT estate
  • Monitoring and alerting With availability and performance reporting
  • Proactive resolution Incidents dealt with before they stop the team
  • Ongoing maintenance With reinforced security

24/7 coverage exists only in the Premium 365 plan; IT Unlimited plans start from €395 (Essential), €750 (Premium) and €1,200 (Premium 365) per month + VAT.

What UpHill gained

A solid, secure, documented infrastructure ready to scale, with a single partner responsible from the cable to the helpdesk. For a growing start-up, that means hiring people without having to redesign the network every quarter.

Why DataRoad

  • Certified team By major manufacturers in networking, security and infrastructure.
  • Demanding projects Tech start-ups, hospitals, clinics, offices, industry and large companies.
  • A complete offering Networks, Wi-Fi, security, consulting and IT estate management.
  • Standards Installations to international quality and safety standards.

Which other projects can you read about?

Who is DataRoad?

DataRoad - IT Services and Consulting is a premium MSP with its head office in Alfragide and support across the country. For 11 years it has managed the infrastructure of organisations that cannot stop: public bodies, embassies, hotels, clinics and demanding companies. It has 232 clients under contract and the Top 5% PME certification awarded by scoring.pt.

DataRoad is today one of the best companies in Portugal for business IT support and for structured cabling and wireless network installation.

Next step

Request a no-commitment proposal for your company's infrastructure. More than 10 workstations · support contract · remote, on-site and telephone support.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoUpHill: managed network and IT for a healthtech ready to scaleCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Business networks and Wi-Fi

One StepAhead of IT.

Every access point, switch and cable named, labelled and monitored. Business networks built to last a decade.

  • 15+IT vendor certifications
  • Failoverredundant internet and power autonomy
  • 10+Countries with clients supported

We do IT right.

DataRoad IT Unlimited

Does your IT depend on a single person?

Documentation, inventory and one contact who answers for everything.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★