Managed IT Services in Portugal: the Full Portfolio of a Premium MSP

• Structured cabling Certified Cat.6/6A, tidy racks and certification reports: cabling and enterprise networks.
• Office networks Documented designs built to scale: office network installation.
• Business Wi-Fi On-site coverage surveys, seamless roaming and guest networks: enterprise wireless.

• Managed firewalls VPN, ransomware protection and continuous updates: firewalls and network security.
• Managed cybersecurity Layered protection for firewalls, endpoints, email, access and backups, with 24/7 coverage on Premium 365 only: managed cybersecurity for business.
• Managed backups Automatic, encrypted, off-site copies with periodic restore tests: backup service.
• CCTV IP cameras, secure recording and GDPR/CNPD compliance from day one: video surveillance.

• IT Unlimited plans Your IT department for a fixed fee, with unlimited support and preventive maintenance; 24/7 monitoring on Premium 365: IT Unlimited.
• Helpdesk and IT estate management Workstations, servers, network and cloud under one point of contact: helpdesk and device management.
• Microsoft 365 and cloud Migration and management of Microsoft 365 and Google Workspace with optimised licensing: managed cloud.
• IP telephony IP PBX with auto-attendant and reporting: business phone systems.

• IT consulting Audit, investment roadmap and ongoing advice: consulting.
• Outsourced IT department Fixed fee, written SLAs: managed IT services in Portugal.
• About us Full IT management, on-site visits included from Premium upwards, annual contract with no tie-in period: meet DataRoad.

An in-house technician costs more than €25,000 a year, takes holidays, falls ill and cannot know everything. A freelancer bills by the hour and arrives after the problem.

An MSP like DataRoad gives you a whole team (networks, security, cloud, communications and support) for a monthly fee below the cost of one employee. Our engineers hold Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware certifications, holiday cover is guaranteed and every request is logged in a client portal.

• Predictable cost No per-minute billing; IT budgeting becomes simple.
• Every speciality Without hiring five specialists.
• Real accountability Contractual SLA, monthly reports, one owner.

1. Assessment: infrastructure, risks and costs, with no commitment and no jargon.
2. Proposal: scope, response times and monthly fee in writing.
3. Transition: a planned handover from your current provider, without downtime.
4. Management: preventive maintenance and monthly reporting; 24/7 monitoring on Premium 365.

Essential from €395, Premium from €750 and Premium 365 from €1,200 per month, plus VAT. Essential starts at 10 workstations and covers remote and phone support only, with no on-site visits; Premium adds unlimited on-site support; Premium 365 adds nights, weekends and public holidays. Annual contract, automatic renewal, no lock-in and no tie-in period. We work only under contract, directly with the end client.

We serve clinics, hospitality, offices, retail and the public sector. Our head office is in Alfragide and we provide on-site support across Portugal, plus remote support for companies elsewhere in Europe and in the US. See our success stories and guaranteed service levels.

• Premium IT services for business
• Ticket-based IT support with SLAs
• Switching IT provider with zero downtime
• Office IT set-up for international companies
• Service level agreements
• Client portal and Apple Technical Partner support
• Managed IT services FAQ

Tell us how your IT looks today and we will return a diagnosis and proposal with no commitment. Request an IT assessment.

More than 10 workstations · support contract · remote, on-site and phone support. Call +351 211 459 950 * or email sales@dataroad.pt.

*Call to the Portuguese national landline network.