More than 10 workstations · support contract · remote, on-site and phone support
02 · SSAP
Why did the client come back?
Because it already knew the team's work. This was another renewed contract with the same body, which already trusted DataRoad to manage network infrastructure in a public setting; this project extended that trust.
Whether each link meets the required technical values (attenuation, crosstalk, channel length, among others) to handle today's and tomorrow's speeds and traffic. Without that test, an intermittent fault can survive for months, drain productivity and create…
01In 2020, SSAP renewed its trust in DataRoad for 456 network points.
02Three phases: diagnosis and repair, new points and full certification.
03Every point tested, documented and labelled for audits and future management.
04Work coordinated so as not to disrupt the organisation's daily activity.
In this article
A faulty network point rarely fails outright: it drops out now and then, slows down without warning and eats up hours of diagnosis for whoever tries to work out why. Multiply that by hundreds of points and you have a public building losing productivity every day. In 2020, the Serviços Sociais da Administração Pública hired DataRoad - IT Services and Consulting again to put an end to the problem: repair what had degraded, install new points and certify, one by one, 456 structured cabling points.
Why did the client come back?
Because it already knew the team's work. This was another renewed contract with the same body, which already trusted DataRoad to manage network infrastructure in a public setting; this project extended that trust.
Fact sheet: client Serviços Sociais da Administração Pública · public sector · year 2020 · 456 network points · structured cabling, servers and infrastructure, and IT Unlimited.
How was it carried out?
On three coordinated fronts, planned so that the services' daily work was not disrupted:
Phase
Work
1. Repair
Locating and correcting faulty or underperforming points
2. Extend
New points in areas of the building that lacked connections
3. Certify
Performance testing of each of the 456 points, an individual record and labelling
What does cabling certification measure?
Whether each link meets the required technical values (attenuation, crosstalk, channel length, among others) to handle today's and tomorrow's speeds and traffic. Without that test, an intermittent fault can survive for months, drain productivity and create fault zones that are almost impossible to isolate.
When a building has hundreds of points, testing every link becomes essential. Out-of-spec points show up before users notice them, and a record remains that shortens any future intervention.
What results did the organisation keep?
Proven performance Every point with its own report.
Fewer phantom faults And incidents resolved in less time.
Room to grow A network ready for more people and more equipment.
Technical archive Documentation ready for audits and asset inventory.
How does DataRoad work with the public administration?
With the rigour these clients require: reliability, exhaustive documentation and technical standards followed to the letter. What we deliver:
Certified installationstructured cabling tested with certification equipment.
Correction Repair and maintenance of existing networks.
Organisation Racks and points identified and labelled.
Accountability A technical report for every intervention.
DataRoad is a premium MSP headquartered in Alfragide with support across Portugal: 11 years in the market, 232 clients under contract, the Top 5% PME distinction from scoring.pt and more than 1321 Ubiquiti devices managed across more than 138 sites. In business networks we cover the full cycle, survey, design, certified cabling, switching, firewall and Wi-Fi 6 and Wi-Fi 7 with centralised management. For ongoing network maintenance, see IT Unlimited for companies and public bodies.