EasyHotel Lisbon: central IP-PBX for 101 rooms

EasyHotel Lisbon: central IP-PBX for 101 rooms:

2 min read · DataRoad

O Hotel EasyHotel Lisbon chose DataRoad to implement a solution of VoIP with an IP-PBX phone system, covering approximately 106 PoE IP phones distributed across the hotel's 6 floors, with 101 rooms connected to the internal communications network.

What did the project consist of?

The installation covered the entirety of the building, with coordinated work between network infrastructure and telephony configuration:

• Installation of approximately 106 PoE IP phones distributed across the 6 floors of the hotel;
• IP-PBX telephone system configuration for internal communications between rooms, reception and services;
• Integration with the existing network infrastructure, including internet access, firewalls and switches;
• Advanced feature configuration of call management tailored to hotel operations.

Why voice over IP makes sense in a hotel

In a hotel unit with more than a hundred rooms, a traditional telephony system quickly becomes limited and expensive to maintain, especially when it is necessary to scale lines or add features.

An IP-PBX telephone system over the existing data network makes it possible to centrally manage all extensions — guest rooms, reception, internal services — reduces maintenance costs and dedicated cabling, and opens the door to advanced features such as call forwarding, digital voicemail and integration with other hotel systems. As the solution relies on the same PoE network, installation and future expansion also become simpler than with traditional analogue telephony.

Complete IT maintenance for the hotel

As well as the Voice over IP solution, DataRoad provides all the IT maintenance for EasyHotel Lisbon proactively:

• Management of internet access, firewalls and switches;
• Maintenance of wireless network do hotel;
• Ongoing support and maintenance of the IP-PBX telephone system;
• Proactive monitoring of the entire technology infrastructure.

Benefits for the customer

• Centralised and more cost-effective internal communications;
• Telephony infrastructure prepared to grow with the hotel;
• Proactive IT maintenance of all networks and systems;
• A single partner for telephony, networking and IT support.

We thank EasyHotel Lisbon for choosing our IT consultancy products and services, IT support, and management and maintenance of IT networks. Also discover our IP PBX solution — IP Telephone System.

Other DataRoad projects

• 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
• France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
• Embassies, international organisations and prestigious companies choose DataRoad in Portugal
• DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP

See all Success stories from DataRoad and is News and projects.

DataRoad — IT services for businesses

Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.

No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.

DataRoad Services

• IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
• IT support for businesses: helpdesk with a ticketing system and defined response times.
• Computer networks and structured cablingDesign, installation and certification.
• Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
• Cybersecurity and firewalls: Perimeter protection and secure remote access.
• Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.