Are you looking for the service, and not the project? This article is a news item from DataRoad. If you got here looking for IT services for businesses, that is the page you are interested in.
In this article
- DataRoad has once again been named among the Top 5% Best SMEs in Portugal with…
- DataRoad: Certified IT Services Specialists for...
- IT services that exceed expectations — Immediate results
- MSP DataRoad – Total Management of Computer Systems
- A Strategic Partner for Businesses That Demand Quality and Security
- Frequently Asked Questions
DataRoad has once again been named among the Top 5% Best SMEs in Portugal, with an “Excellent” rating”
Our DataRoad was, for the second consecutive year, recognised with the “Excellent” Financial Strength and Performance Index (IDS)”, according to the ScorePME method. This distinction places the company once again in the Top 5%: Portugal’s Best SMEs, an accolade reserved only for organisations with elite economic and financial performance.
The certification Top 5% SMEs, attributed by SCORING, proves the financial strength, operational stability and consistent growth capacity from DataRoad — factors that reinforce client trust and consolidate the company as national benchmark in IT Services for Businesses.
DataRoad: Certified IT Services Specialists for Businesses
DataRoad stands out for its technical know-how, consolidated experience and multiple certifications from leading technology manufacturers. We are experts in:
- Business IT Support
- Computer Network Installation and Maintenance
- Cybersecurity & IT Security
- Strategic IT Consultancy
- Managed IT Services (MSP)
We work daily to provide high-performance IT services, prepared to meet the technological challenges of modern businesses.
IT services that exceed expectations — Immediate results
Our mission is clear: to offer top-tier IT services, capable of:
- increase business efficiency,
- reduce operating costs,
- prevent failures and interruptions,
- reinforce system security,
- maximise operational continuity.
Every DataRoad project is carried out by certified teams, with a total focus on quality, speed and reliability.
MSP DataRoad – Total Management of Computer Systems
How Managed Service Provider (MSP), DataRoad ensures complete and continuous management of all its clients' IT systems through services such as:
- 24/7 monitoring (Premium 365) of IT infrastructures
- Advanced Alarm Management and Early Fault Detection
- Full System Availability Report
- Proactive and Preventive Maintenance
- Fast and Unlimited Technical Response
Our service “IT Unlimited” - available in the versions Premium e Premium 365 (24/7/365) - offers unlimited IT support and continuous availability, preventing downtime, ensuring stability and protecting the business.
A Strategic Partner for Businesses That Demand Quality and Security
The combination of proven financial sustainability, highly certified team e top-tier managed IT services position DataRoad as an essential partner for companies that require:
- Stable and always operational systems
- Professional IT support
- Specialist IT consultancy
- Enhanced IT security
- Excellent IT performance
With full services in Networking, Service Desk, IT Support, Consultancy and IT Maintenance, DataRoad is the right choice for businesses that cannot afford to stop.
Other DataRoad projects
- Lambert Clinic: IT Unlimited at the new Corroios branch
- IT Unlimited IT support for businesses
- ReStream: the network of the new office in Portugal and IT Unlimited
- Lambert Clinic: IT Unlimited and comprehensive network maintenance
See all Success stories from DataRoad and is News and projects.
Would you like to simplify your company’s IT management? DataRoad offers a full range of IT services, tailored to the needs of each business. Find out about our IT services for businesses.
FAQ — Frequently Asked Questions
What does it mean for DataRoad to be in the Top 5% Best SMEs in Portugal?
It means DataRoad was distinguished, for the second consecutive year in 2023, with the Excellent Performance and Financial Strength Index under the ScorePME method, a recognition reserved for organisations with elite economic and financial performance.
Who awards the Top 5% SME certification to DataRoad?
The Top 5% SME certification is awarded by scoring.pt, based on the ScorePME method. It proves the financial strength, operational stability and steady growth capacity of DataRoad, which reinforces client confidence.
Why does the financial strength of an IT provider matter?
Because the company depends on the provider to operate, and a financially solid MSP ensures service continuity and the capacity to invest in teams and technology. DataRoad has 11 years in the market and 232 clients under contract.
Does DataRoad work outside the Lisbon area?
Yes. DataRoad is headquartered in Alfragide and provides support across the country, including projects in Madeira. Support is remote, on-site and by telephone, for companies with more than 10 workstations under a support contract.
DataRoad — IT services for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.
DataRoad projects and success stories
DataRoad Blog Articles
- DataRoad grows by 75.51% in 2021 thanks to new IT projects
- DataRoad moves to new premises in Alfragide
- Signs Your Business Needs to Change IT Supplier
- IT for Businesses: Lisbon, Setúbal, Porto, Beja, Cascais and Oeiras
Related services
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
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