Segmented and secure network
Separate Wi-Fi for visitors, staff and embassy
Managed firewall and access control
Certified wiring with a guarantee
24×7 support (Premium 365) with discretion
Dedicated team, no subcontracting
Out-of-hours and public holiday call-out
Confidentiality by contract
The same technicians on every visit, identified in writing in the proposal.
Separate local administrative network from reserved State channels.
Renewals and migrations at night, at weekends or during closure periods.
IT for embassies and international organisations
An embassy is not a company with a flag at the door. It is a state representation on foreign soil, with its own confidentiality rules, communication channels with the capital, schedules dictated by another time zone and high-level visits that cannot be postponed because the network has gone down. DataRoad has provided IT services for embassies, consulates, diplomatic missions and international organisations in Lisbon since its earliest years of activity, with a simple rule: work done by our team, without subcontracting, with the scope and the people identified in writing before entering the building.
What is different in a diplomatic representation
Confidentiality as a baseline requirement
Anyone entering an embassy's communications room must be known, identified and the same on every visit. We do not sub-contract and we do not rotate technicians at random: the team assigned to each diplomatic mission is fixed, named in the proposal and only replaced with prior notice. Infrastructure documentation remains with the mission, not with us, and remote accesses are logged and revokable at any time.
Two infrastructures in the same building
Most missions have a local administrative network — secretariat, consulate, events, visitor Wi-Fi — and a communications network with the capital, managed by the State itself, which the local provider does not touch. Our job is the former, and our network design ensures that the two never mix: physical and logical segmentation, separate racks when required, and no dependence on the local network for reserved channels.
Historic buildings, modern demands
Many embassies in Lisbon occupy townhouses and mansions in Avenidas Novas, Restelo, Belém or Lapa. Thick walls, ornamented ceilings, annexes separate from the main building and no planned trunking. External cabling between buildings, routes that respect the architecture and Wi-Fi that passes through stone are problems we frequently solve.
Schedules and deadlines that are non-negotiable
A national reception, a ministerial visit or the opening of a consular period set dates that cannot be moved. When necessary, work is carried out out of hours, at the weekend and with a reinforced team, so that the building is operational the following morning.
What we provide to embassies and international organisations
- Structured cabling and infrastructure renovation — removal of old cabling, CAT6/CAT6A — the two cable categories used in buildings today — and fibre, new trunking and sockets, organised rack and certification of all points. See the page at wiring and networks.
- Segmented Wi-Fi networks — separate internal network, visitor network and event network, with guaranteed coverage throughout the building and annexes. See wireless networks for business.
- Firewall, perimeter security and VPN - access control, filtering, secure remote access for mobile staff. See managed firewalls e cyber security for business.
- Servers, workstations and Microsoft 365 — installation, migration and management of the secretariat and consulate desktop environment, on Windows and macOS. See Microsoft 365 for business.
- IP video surveillance integrated into the network, with retention and access defined by the mission. See CCTV for businesses.
- Backups and business continuity — managed and tested backups, and a recovery plan for local systems. See managed backups e disaster recovery.
- 24×7 monitoring (Premium 365) and permanent support - through the contract IT Unlimited, with proactive monitoring, remote and on-site support, and customer service in Portuguese and English.
Real cases in Lisbon
DataRoad has installed and renewed network infrastructures in various diplomatic representations in Lisbon, all of which are documented on the website:
- Embassy of the Kingdom of Saudi Arabia, in Restelo — installation and expansion of a CAT6A 10 Gb structured network with around 4,000 metres of cabling and fibre optics, including exterior cabling between buildings. To meet the deadline set by the mission, the project was completed in three days, with ten technicians working out of hours.
- Embassy of the Republic of Korea — new IT network cabling, firewall and security, with IT Unlimited support.
- Consulate-General of Brazil in Lisbon — installation of the new IT network, cabling, firewall, servers and Unlimited IT support.
- Embassy of Cyprus — complete rewiring, with removal of the old infrastructure, new CAT6 in all rooms, and a new cabinet and sockets.
DataRoad also counts the embassies of as clients State of Qatar, two United States of America, de France and of Morocco in Lisbon.
How we work with a diplomatic mission
| Phase | What happens | What the mission receives |
|---|---|---|
| Contact and context | Meeting with the administrative manager; identification of the DataRoad team that will intervene | Team nominal roll and preliminary scope |
| On-site survey | Site visit to the building and outbuildings, without access to restricted areas | Survey report with photographs and network plan |
| Proposal | Closed scope, schedule, out-of-hours intervention windows when necessary | Fixed-price proposal and scope of work |
| Execution | Dedicated, named team, with out-of-hours working if required | Network point certification and as-built documentation |
| Operation | Monitoring, support and periodic reviews in the IT Unlimited contract | Monthly report, orders portal, single point of contact |
What is put in writing
- The named team affects the mission and the notice-period replacement rule.
- The exact scopewhich networks, equipment and spaces are the responsibility of DataRoad and which are outside, including the State's reserved channels.
- The as-built documentationnetwork floor plan, rack diagram, certification of each point, equipment inventory — handed over to the mission and updated with every change.
- Remote accesswho has access, to which systems, with usage logging and immediate revocation upon request.
- The confidentiality clause and, when the mission requires it, the specific non-disclosure agreement. The mention of the client on our website only happens with their knowledge.
Frequently Asked Questions
Do you work with the communications network with the capital?
No. That network is managed by the State itself and is not part of our remit. Our work is the local infrastructure — administrative, consular and Wi-Fi networks, local servers, workstations, security and CCTV — designed never to mix with the reserved channels.
Are the technicians always the same?
Yes. The team assigned to each assignment is fixed and identified in the proposal. Any replacement is communicated in advance, with identification of the person. We do not subcontract.
Can you work outside of office hours?
Yes, and it is frequent. Cabling renewals and migrations are carried out at night, at the weekend or during periods of consular closure, so that the operation of the mission is not affected.
Do you speak English?
Yes. Support, reports and documentation can be in Portuguese or English, depending on the mission's preference. Many of our international clients work with us exclusively in English.
Can you sign a non-disclosure agreement for the mission itself?
Yes. We will sign the non-disclosure agreements and the terms of access required by the mission prior to the initial survey.
Do you do ongoing maintenance or just projects?
Both things, but always on a contractual basis. The infrastructure projects are designed for missions with a support contract or as the first step towards one; the continuous operation is carried out through IT Unlimited, with 24×7 monitoring (Premium 365) and permanent support.
Embassies and international organisations are one of the sectors in which DataRoad has specialised, next to hospitality, clinics, offices and multinationals, public sector e schools and universities.
Where we operate
Almost all of the diplomatic missions in Portugal are in Lisbon — Restelo, Belém, Lapa, Avenidas Novas — and in the neighbouring municipalities of Cascais e Oeiras. DataRoad's headquarters in Alfragide are less than 20 minutes away from any of them. Consulates in other cities are served from our areas of expertise.
Success stories and recommended plan
See how DataRoad operates large-scale networks with redundancy and SLAs written into the code. Success story Ubiquiti (more than 138 sites) and get to know the IT Unlimited Premium 365, With 24/7 monitoring and a dedicated team for sensitive operations.
Contact us
Se a sua missão precisa de renovar a infraestrutura de rede, reforçar a segurança ou ter suporte permanente com uma equipa identificada, a primeira reunião é sem compromisso. Ligue +351 211 459 950 (weekdays, 09:30–13:00 and 14:00–18:30) or write to sales@dataroad.pt.
This service is provided exclusively under an IT Unlimited contract.
DataRoad does not provide one-shot support or sell equipment on a standalone basis. We work on a monthly contract basis, with full responsibility for the client's environment.
Some of the companies that entrust their infrastructure to DataRoad, sectors where downtime costs far more than IT support
DataRoad projects and success stories
DataRoad blog articles and news
- DCIAP chooses DataRoad to modernise its Structured Network and Fibre Optics (Installation and Certification)
- SSAP: structured networks and 56 Wi-Fi 7 access points across three buildings
- Ouro Rossio Hotel: 30 Wi-Fi access points, 55 rooms and a firewall
- Public contract 2021: Massamá e Monte Abraão renews with DataRoad
- Embassy of Cyprus in Portugal chooses DataRoad for renovation and installation of computer network cabling
- Korean Embassy: computer network project
- SSAP: professional wireless network in a multi-storey building
- SSAP: structured network and 56 Wi‑Fi 7 points in three buildings
- 2020 Public Contract: Massamá and Monte Abraão chooses DataRoad
- Montijo Town Council: biometric access control to the data centre
- SSAP: restructured grid and certification on Av. Guerra Junqueiro
- CAT6A 10Gb structured cabling installation 4000 metres and optical fibre – Embassy of Saudi Arabia Lisbon
- Public Administration Social Services: repair and certification of 272 network points (2019)
- Public Prosecution Service: network and cabling repair in various buildings
- Massamá and Monte Abraão: new network and Wi-Fi in 6 public spaces
- Public Administration Social Services: new network points and certification of 456 points (2020)
Proven excellence in numbersThe confidence of those who cannot stopResults that guarantee your peace of mindThe strength of a leading IT partner
Updated values in 2026. Availability and response times depend on the plan and the contracted SLA; 24/7 monitoring is exclusive to IT Unlimited Premium 365.