Why trust DataRoad
Why trust DataRoad for your company's IT
We didn’t ask them to believe in us. We showed them the numbers, the contract, the levels of service and the real cases of companies that have already entrusted us with their infrastructure, from Lisbon to international groups.
✓ 11 years of market✓ 232 customers✓ Top 5% SMEs (scoring.pt)✓ Contractual SLA
IT UnlimitedEssential, Premium and Premium 365 SLA defined by contractRead more...Uncompromised evaluationSee how we work, before you decide Written quote, free of chargeRead more...
Clear contract
Fixed annuity, without abusive lock-in periods and with the scope defined in writing.Evidence, not promises
Published cases, testimonials, and the levels of service you can verify.In-house team
We work directly with the end customer, without subcontracting.DataRoad in figures
Numbers that you can verify.
11 years
from the market to managing the IT of companies.232 customers
companied companies, from SMEs to international groups.Top 5% SMEs
certification awarded by scoring.pt.How we work
Written processes, so that you always know what to expect.
Contract and SLA
What is included, response times and responsibilities. See service levelsTicket portal
History, priorities and deadlines per request. See support and ticketsReports
Report of intervention after each trip and regular follow-up.Monitoring
Proactive detection of defects. See monitoringIT Unlimited
Essential, Premium and Premium 365, depending on the coverage you need. See plansDirectly with the customer
No subcontracting and no intermediaries.Security and continuity
Protecting the business is part of the service, not an extra.
Firewalls and access
Managed firewalls, VPNs and MFA. See firewallsBackups and recovery
Tested copies and a continuity plan. See disaster recoveryCase in point
IT audit in Paris for France Affiches
A large-format printing group based in Antony (Paris) has chosen DataRoad. Our team traveled to Paris to conduct a complete audit of the network and systems on site, and the report was delivered in French. This is what we do for international companies: engineering on site, with a single partner and a single interlocutor.
- On-site audit in Paris
- Networks and systems
- Report in French
- DataRoad team relocated
Evidence: cases, clients and testimonies
Companies that have already entrusted us with the infrastructure.
Success stories
Real projects, with scope and results. See casesTestimonials
What the customers say. See testimonialsInternational customers
Reltio, ReStream, Beqom, Uriach, France Affiches. See international consultingPartners and certifications
See partners and certificationsWhy choose DataRoad?
See reasons to choose DataRoadChanging IT companies
We make the transition without any stops. See how to changeSee how we work in your company
Free analysis and written proposal, without commitment.Do you already have an IT partner? There are good reasons to talk to us
Many companies that already had an IT provider have switched to DataRoad. If you recognize any of these situations, a 30-minute conversation without obligation is worth having.
Slow responses or requests without resolution
No one takes on the problem and the team waits.Unclear contract
They don't know exactly what is included, nor do they have a written SLA.No reports or insight
Lack of monitoring and reporting to make decisions.A supplier that does not keep up with growth
The company grows and IT doesn’t keep up, or operates in several countries.Seamless transition
We carry out the survey and the change without interrupting the work. See how to change IT companyFree analysis
We show what needs improvement, with a written proposal and no commitment required.Frequently Asked Questions
The most common doubts before hiring.
Can I see the service levels before I sign up?
Yes. The levels of service and what each plan includes are described and are part of the contract.Does DataRoad subcontract support?
No. We work directly with the end customer, with our own team.Is 24/7 support included in all plans?
No. The 24/7 support and monitoring are exclusive to the IT Unlimited 365 Premium plan.Which companies do you serve?
Companies with more than 10 jobs, on a contract basis.How do I start?
Request a free analysis. We perform the diagnosis and send you a written proposal, without obligation.Some of the companies that entrust their infrastructure to DataRoad, sectors where downtime costs far more than IT support
DataRoad projects and success stories
Forward College — IT network and support at the Lisbon campus›Magnelusa — Computer network installation›Klass Wagen — IT infrastructure for car hire operations in Portugal›Panike — Network and communications infrastructure in the food industry›SSAP: structured networks and 56 Wi-Fi 7 access points across three buildings›ReStream — Full IT network (Wi-Fi 6, firewall, Starlink) at the Cascais office›
Proven excellence in numbersThe confidence of those who cannot stopResults that guarantee your peace of mindThe strength of a leading IT partner
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