Public Administration Social Services have chosen DataRoad to install a business wireless network with 14 access points in an building in Lisbon

Are you looking for the service, and not the project? This article is a customer case study. If you arrived here looking for installation of wireless networks for companies, that is the page you are interested in.

7 min read · DataRoad

A public client that chooses DataRoad again

The Social Services in the Public Sector (SSAP) They have once again chosen DataRoad. This time for a wireless business network with 14 access points in one of its buildings, with a frame, firewall and a management and maintenance of the network with alarm system in charge of our team.

This is DataRoad’s sixth project for SSAPs. When a public body, subject to public procurement rules, always returns to the same partner, the message is clear: the networks we have delivered work and continue to work. It is this trust, gained project by project, that makes DataRoad today a premium company in the management of computer networks and one of the references in Portugal in the installation of networks and business wireless networks for companies.

14 access points, a rack and a firewall: the solution

A business wireless network is not a set of access points hanging from the ceiling. It is a fully-integrated infrastructure, from the base station to the end user. DataRoad’s solution for SSAP includes:

14 business-grade wireless access points — positioned to provide uniform coverage for the building and serve many users simultaneously, without gaps or dead zones.

Frame assembled and organized — identified, organized, and documented wiring, ready to grow without any work.

Enterprise firewall — protection of the entire network, control of internet access and separation between the traffic of services, employees and visitors.

Complete configuration — wireless network and wired network configured by DataRoad, with segmented networks and security policies.

Management, maintenance and alarm system — after installation, the network is monitored by our team.

Management and alarmism: the network monitored every day

Installation is the visible part of the work. What separates a premium network from an ordinary one is what happens the day after, and the day after that, and the day after that. The SSAP network is under Constant monitoring of DataRoad:

• Alarmist — if an access point, the firewall or the internet connection fails, the alert reaches our team, often before any user notices the problem.
• Preventative maintenance — firmware and security updates, configuration review and coverage adjustments.
• Centralised management — changes, new networks and requests resolved remotely, without waiting for a trip.
• On-site intervention whenever necessary, with assistance throughout the country.

It is exactly the model of IT Unlimited, DataRoad's unlimited IT support service: the infrastructure is monitored daily and problems are resolved before they become outages.

Six projects for the SSAP

The relationship between DataRoad and the Social Services of the Public Administration has grown from project to project, in various buildings and in various regions of the country:

• 2019 — Repair and certification of 272 network points behind the scenes and in the rooms, in a total of 456 points certified by DataRoad (see the project).
• 2020 — Replacement of the wiring of the entire computer network at the headquarters of the SSAP, With installation and repair of sockets and opening of business cards in the false ceiling.
• 2021 — Professional wireless network in a multi-story building in Olaias, in Lisbon, with remote management by DataRoad (see the project).
• 2023 — Renovation of the computer and electrical network of the Center for Community Living on Guerra Junqueiro Avenue, for a training room (see the project).
• 2025 — Structured network and 56 Wi-Fi access points 7 at the Évora Inn, the Cruzeiro Inn (Aljubarrota) and the Casa Alice Félix (São Pedro do Sul), with firewalls, switches and continuous management (see the news).
• 2026 — Wireless business network with 14 access points, Bracket, firewall and alarm system.

The public contracts between the SSAP and DataRoad are public and can be consulted at BASE Portal. See also the public entities that trust DataRoad, From RTP to the Higher Technical Institute.

Why the most demanding customers choose DataRoad

Public agencies, embassies, hotels and clinics have one thing in common: they cannot do without network connectivity. These are the customers that DataRoad serves every day.

• Hospitality — six hotels in Restauradores and Rossio, Among them is the Ouro Rossio Hotel, with 30 Wi-Fi points, 55 rooms and a firewall.
• Embassies and international organisations — as the Korea Embassy network project.
• Public sector — SSAP, RTP, Instituto Superior Técnico and several local authorities (Information technology for the public sector).
• Clinics, offices and companies with one or more locations.

Only one partner does everything: the fundraising, the project, the certified structured cabling, o firewall, the wireless network and management. Without pushing responsibilities between suppliers. To find out how many access points your space needs, read our guide How many access points do I need.

Other data network and Wi-Fi projects by DataRoad

SSAP cases are not unique. Hotels, clinics, schools, embassies and industry rely on DataRoad for their network and IT support. Some of the reference projects:

• Ouro Rossio Hotel — Complete IT infrastructure: 30 Wi-Fi points, 55 cameras, firewall and IT Unlimited in Lisbon.
• LX Arch Hotel — complete computer installation with Wi-Fi 7, CCTV and IT management in Rua Augusta.
• Women’s Clinic — complete computer network, Wi-Fi 7 and IT Unlimited support in the Twin Towers, in Sete Rios.
• Lambert Clinic — full IT Unlimited support, business network and wireless in Corroios.
• Forward College — IT network and support at the Lisbon campus.
• ReStream — complete computer network with Wi-Fi 6, firewall and Starlink in the office in Cascais.
• Reltio — IT Unlimited IT maintenance and consulting in the Lisbon office.
• Klass Wagen — IT infrastructure for a rent-a-car operation in Portugal.
• Magnelusa — installation of the computer network in an industrial unit.
• Panike — network infrastructure and communications in the food industry.
• Embassies and international organisations — Embassy of Korea, Consulate of Brazil, DCIAP, Mitrelli Group and other organizations that choose DataRoad in Portugal.
• France Posters — IT audit and computer consulting at the group's headquarters in Paris.

See all Success stories from DataRoad.

FAQ — Frequently Asked Questions

What is a business wireless network? It is a Wi-Fi network designed for businesses and organizations: business-grade access points with centralized management, separate networks for employees and visitors, a firewall, and monitoring. Unlike a home router, it can handle many users simultaneously and displays what is happening on the network in real time.

What is the purpose of an alarm system in an IT network? To detect failures as they happen. If an access point stops responding or the internet goes down, our team receives the alert and takes action before users run out of network connectivity.

Does DataRoad install wireless networks outside Lisbon? Yes. Our headquarters is in Alfragide and we have assistance throughout the country. The projects for the SSAP in Lisbon, Évora, Aljubarrota and São Pedro do Sul are proof of this.

Which companies does DataRoad work with? With companies and organizations with more than 10 jobs, always on a contract basis and directly with the final customer.

Your wireless network, delivered to those who know

Dropped Wi-Fi, areas without coverage, complaints every week and no one to call? That’s exactly what we solve. DataRoad designs, installs and manages your business wireless network with the same rigor that SSAP has required from us for years.

Request a quote. Schedule a coverage study. Talk to an expert in networks.

Do you work for a public entity? DataRoad is familiar with the rules of public procurement and has already worked with eight public entities. See our IT services for the public sector.

Detailed success story: Public Administration Social Services — structured networks and 56 Wi-Fi points 7 in three buildings — challenge, solution and results.

DataRoad — computer and wireless networks for businesses

A DataRoad is a Portuguese company specialising in managed IT services (MSP), Based in Alfragide and with assistance throughout the country. For 11 years, it has ensured the smooth operation of IT infrastructures for organizations that cannot stop — public agencies, hotels, clinics, embassies, and demanding companies — with a certified technical team and ongoing monitoring. It holds the Top 5% SME certification awarded by scoring.pt.

DataRoad specialises in corporate computer networks — structured and certified cabling, switching and wireless networks Wi-Fi 6 and Wi-Fi 7 with centralized management. Each project begins with an on-site survey to ensure stable performance and secure segmentation between the internal network and the visitor network.

DataRoad Services

• IT Unlimited — unlimited IT support: unlimited assistance for a fixed monthly fee, with monitoring and alarm notification.
• Computer networks and structured cablingDesign, installation and certification.
• Enterprise wireless networks: coverage study, installation and management.
• Cybersecurity and firewalls: Perimeter protection and secure remote access.
• IT support for businesses: helpdesk with a ticketing system and defined response times.