DataRoad · IT Services and Consultancy Apple IT services Managed IT Services Apple in the office. Managed by those who know their stuff. Request our contact here, or call us on +351 211 459 950   Mac, iPhone, iPad — when Apple devices are part of your business operations, your support has to be up to scratch.

DataRoad manages, configures and supports your company's Apple ecosystem with the same rigour it applies to your entire IT infrastructure.
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Managed Mac Park

Centralised configuration and updates
Encryption and inventory of each piece of equipment
macOS and iOS support included in the retainer

Mac and Windows side by side

Identities and email in Microsoft 365
Shared files without duplicates
Seamless printing and networking between systems

Specialist Apple Services

Certified Mac Support Proven experience Your Apple department

Mac Fleet Management

Configuration and updates Security and encryption Centralised management

Integration with your IT

Mac and Windows side by side Microsoft 365 in an Apple environment Seamless networking and printing

Permanent Apple Support

Dedicated helpdesk Remote and on-site Included in IT Unlimited

// IT Unlimited

Business Services

Managed Apple
IT UNLIMITED

We manage Apple fleets in a corporate environment with the same rigor as any critical infrastructure. DataRoad is an Apple Technical Partner, which means access to technical resources and support channels that are not publicly available.

We set up Apple Business Manager with automated device enrolment: a new Mac or iPhone arrives in the box and configures itself, complete with company apps, profiles and policies.

We provide MDM management, integration of Macs into existing networks and domains, user migration between machines, and daily support for those working on macOS, iOS and iPadOS.

Apple Support

Regardless of the platform your company uses — Apple's Mac, iPhone and iPad, or Windows and PC — DataRoad guarantees certified technical support, high-level IT security and total operational continuity for both ecosystems.

DataRoad is a certified member of Apple Technical Partner in Portugal — a distinction that places our team among the globally recognised and certified Apple enterprise partners.

This certification, combined with our extensive experience in Microsoft and Windows environments, enables us to manage any enterprise technology configuration with equal expertise and excellence, whether it be 100% Apple, 100% Windows or a hybrid environment comprising both systems.

Our expert team ensures the complete management and optimisation of your company's IT infrastructure — guaranteeing seamless integration between devices, enhanced security, managed updates and an IT strategy aligned with your business objectives.

With more than a decade of experience in managing Apple and Microsoft environments for national and international companies in Portugal, DataRoad is the technology partner your business needs — regardless of the system you choose.

 
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DataRoad Apple TotalCare it is a fully managed Apple IT management solution for businesses that want consistent performance, robust security and expert supervision of their Apple devices.

No long-term contracts, with support that scales simply as your organisation grows.

  • Apple Mobile Device Management (MDM) — Centralised management of Macs, iPhones and iPads, including security policies, configuration profiles, compliance monitoring and remote support.

  • 24/7 Monitoring and Proactive Maintenance — Continuous monitoring of system health status, with automated remediation to prevent downtime before it affects your business.

  • Unlimited Cloud Backup and Fast Recovery — Secure, automated backups with rapid restore capability, for protection against data loss, ransomware or hardware failure.

  • Managed macOS and App Updates — Controlled rollout of Apple operating system updates and enterprise software to maintain security without disrupting workflows.

  • Malware Detection and Security Incident Response Continuous protection against viruses, spyware and unauthorised system changes on all managed Macs.

  • Priority Support with Apple Certification — Direct access to Apple Certified Consultants for telephone and email support during business hours.

Apple Business Support in Portugal

Mac in the enterprise environment
Device management, policies and inventory like any fleet
Coexistence
macOS and Windows on the same network, with the same level of management
Identities
Microsoft 365 integration and conditional access
User support
Helpdesk that knows the system, not one that improvises

The Mac is no longer a niche choice — yet most IT support companies continue to treat it as an exception. We manage Apple fleets with the same discipline with which we manage servers: inventory, policies, updates and security.

Apple Technical Partner

DataRoad is a certified member of the official Apple business partner programme. This grants access to Apple technical resources and requires continuous training for technicians — but what matters to the client is the Apple Business Manager: the platform that allows you to enrol, configure and assign devices and licences remotely. There are few partners with this status in Portugal.


A fleet of Macs in a business requires the same management discipline as any other — inventory, policies, encryption and updates.

What we usually find

The pattern repeats: the company adopts Macs, keeps the usual support and problems quietly pile up.

Without central management

Every machine configured by hand, with no inventory or common policy.

Random updates

Each user updates when they feel like it — or never — and incompatibilities show up in production.

Sparse backups

Critical files only on the laptop, or in a personal iCloud outside company control.

«Macs don't catch viruses»

The belief that leaves macOS endpoints unprotected and without anomalous behaviour detection.

What we do

Apple MDM

Macs, iPhones and iPads managed from a single console: inventory, security policies, apps and remote configuration.

Apple Business Manager

Implementation and management. New equipment arrives with the employee already enrolled and configured, without passing through us.

Managed updates

Preliminary testing, planned maintenance windows and rollback if things go wrong — without interrupting anyone who's working.

Backup and recovery

Daily automatic backup to encrypted cloud storage, with assisted recovery.

macOS Security

Behavioural detection, ransomware protection and endpoint incident response.

Certified support

MacBook, iMac, Mac mini, Mac Studio, iPhone and iPad, by technicians with active Apple certification — remote or on-site.

All of this exists separately, but it makes more sense together: the Apple TotalCare combines MDM, 24/7 monitoring, cloud backup and support for a fixed monthly fee, which isn't renegotiated every time a new laptop comes in. It's the Apple equivalent of our IT Unlimited.

“Macs don't get viruses” is one of the biggest risks we see on the market.

Apple and Windows, a single partner

We do not force anyone to choose sides. We are certified Apple and Microsoft partners and work in hybrid environments every day — macOS integrated with Microsoft 365, Macs and PCs on the same domain, shared folders and printing. One supplier, one team, no blind spots between the two worlds.

Sectors where we manage Apple environments

Creative agencies and marketing, technology and software, healthcare and clinics, hospitality and tourism, higher education, law, consultancy and finance, embassies and diplomatic organisations, and multinationals with a subsidiary in Portugal.

How do we implement a managed Apple fleet

1

Apple estate survey

Inventory of Macs, iPhones and iPads, macOS versions in use, status of backups and existing management.

2

Apple Business Manager and MDM

Apple Business Manager setup, MDM connection, Managed Apple IDs and automatic enrolment of new devices.

3

Policies and security

Mandatory cipher and PIN, managed macOS and application updates, cloud backup with daily verification and endpoint security for macOS.

4

Continuous management

24/7 monitoring, support by Apple certified consultants and brand-new equipment ready to work from the first login.

Frequently Asked Questions

Can we have both Mac and Windows in the same company?

They can, and that is the most common case. What requires attention is identity management, file sharing and the uniformity of security policies between the two systems.

Do Macs also need antivirus and encryption?

They do. The idea that macOS is not targeted stopped being true a long time ago. Disk encryption, update management and endpoint protection apply equally.

Do you centrally manage Apple devices?

Yes, with inventory, policy enforcement, application distribution and remote locking in case of loss or theft.

A chat before making a decision

Whether you’re tackling a specific problem, planning a move or simply looking for a second opinion, we always start in the same way: by understanding your situation before making any suggestions. No obligation, no jargon and no catalogues.

Book an assessment of your infrastructure

Apple equipment in a company without management is an accident waiting to happen.We configure, manage and support your Mac and iOS fleet, with Windows integration, remote management and security included.Tell us about your Apple Park

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Apple certifications and business partnerships
Consultants Network and device management platforms in a corporate context

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Securely managed Apple environments for businesses.

Properly Managed Apple Environments Integration, support, and security for your company's Apple estate.

Talk to Us now

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    A reply on the same working day. No obligation.

    DataRoad — IT services for businesses

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