IT Unlimited IT support for businesses:
In this article
- Professional IT Services and Unlimited IT Support for…
- Certified and Experienced Technical Team
- Professional IT Services Available
- Unlimited IT Support Plans – No Minimum Term
- Other Specialised IT Solutions
- DataRoad – Your IT Partner
- Also discover:
- Find out more
- FAQ — Frequently Asked Questions
- Want “zero worries” about IT? Get in touch with us
Professional IT Services and Unlimited IT Support for Businesses – DataRoad
Our DataRoad provides a complete and professional service of IT support for business, ensuring the stability, security and maximum performance of the information systems.
With unlimited hours, travel included e zero contract commitment, we provide companies with a true IT department — always available, always efficient.
Our commitment is simple: free your company from IT worries so you can focus exclusively on your business.
Certified and Experienced Technical Team
DataRoad has a technical team certified by leading manufacturers, with extensive experience in:
- Business IT support
- IT solution implementation
- Network management and maintenance
- IT security and firewalls
- Server administration
Continuous training ensures that we offer modern, secure and highly efficient solutions, aligned with the technological needs of any company.
Professional IT Services Available
DataRoad delivers a complete range of IT solutions, including:
IT Support and Maintenance
- Workstation maintenance
- User support (helpdesk)
- Internet and connectivity troubleshooting
- Windows, Linux and macOS operating systems
Servers, Security and Networks
- Server management, maintenance and installation
- Backups and information security
- Structured cabling, wiring, LAN, WAN and wireless
- Management of firewalls, VPNs, VLANs, routing and proxies
Cloud Services and Communications
- Cloud solutions (backup, storage, redundancy)
- VoIP / IP-PBX
- Print policy management and cost control
- Business email and collaboration solutions
Advanced Security Solutions
- Protection against viruses, malware, spam and attacks
- Internal security policies
- Access control and auditing
DataRoad creates a modern, stable and optimised IT infrastructure, with a total focus on performance and security.
Unlimited IT Support Plans – No Minimum Term
Our unlimited support offer was created for businesses that require full availability, Quick resolution e cost predictability.
Exclusive advantages of DataRoad unlimited support:
- 24/7/365 computer support
- Immediate response times up to 2 hours and on-site up to 4 hours
- Travel included
- Zero commitment and no hidden costs
- Replacement station included
- Maintenance of all equipment, regardless of the manufacturer
- Monitoring servers with continuous alarm notification
- Technical manager and single point of contact
- Regular technical reports
- Experienced and certified technicians
With this service, your company guarantees operational continuity, stability and security, with support that simply don't stop.
Other Specialised IT Solutions
In addition to daily support, DataRoad implements complete IT projects, such as:
- Server installation and virtualisation
- Structured cabling and computer networking
- Indoor and outdoor wireless networks
- Backup and archiving for large volumes
- Access control and security policies
- Configuration of IP PBX phone systems
- Implementation of corporate Cloud solutions
- Total protection against threats and malicious attacks
All of this with professional technical support and proven methodology.
DataRoad – Your IT Partner
DataRoad has:
- Specialised expertise
- Leading manufacturer certifications
- Highly qualified team
- Experience in multiple enterprise projects
- Continuous monitoring and managed IT services
Our aim is to ensure that All of your company's technology always works, without failures, without interruptions and with total security.
Also discover:
- IT Unlimited™ – Unlimited IT Support
- Managed IT Services for Businesses
- IT Maintenance and Network Solutions
Find out more
FAQ — Frequently Asked Questions
What is DataRoad’s IT Unlimited service?
It is a service provided by monthly IT support which combines monitoring, remote support, alarm management and reporting to ensure the company’s systems continue to operate stably and predictably.
Does IT Unlimited include support for corporate networks and Wi-Fi?
Yes. The service may cover wired/wireless network, connectivity, access points and troubleshooting performance and availability issues, in accordance with the defined scope.
Is there regular reporting and monitoring?
Yes. DataRoad includes reporting and monitoring the IT environment, with a focus on a proactive approach.
For what sort of businesses does this make the most sense?
For companies that value business continuity, quick reply, expected cost and a specialist team providing ongoing IT support.
Want “zero worries” about IT? Get in touch with us
If your company needs monthly IT support, IT outsourcing, network management, monitoring With a team ready to ensure your operations are always up and running, DataRoad has the right solution for you.
Request a quote from IT Unlimited
Book a technical assessment
Speak to a DataRoad expert
Other DataRoad projects
- 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
- France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
- Embassies, international organisations and prestigious companies choose DataRoad in Portugal
- DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
See all Success stories from DataRoad and is News and projects.
Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.
DataRoad — ongoing IT support for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you need to upgrade your servers or rethink your infrastructure? We’ll analyse your current setup and provide you with a no-obligation quote.
DataRoad projects and success stories
DataRoad Blog Articles
- Creative Minds: IT Unlimited support, consultancy and maintenance
- IT Consultancy for Businesses: What It Is, When to Hire One and How Much It Costs
- Computer maintenance plan for companies — 24×7 support in Premium 365
- Business IT Support – Technical Support, Network Management and Managed IT Services
Related services
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
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