About DataRoad, an IT Services Company
technicians who are unfamiliar with their environment.
If this sounds familiar, DataRoad is the solution you’re looking for:
unlimited support at a fixed cost, 24/7 monitoring
and a team that treats its infrastructure as if it were its own.
How we work
Fixed monthly fee per position, with no counted hours
An account manager with name and telephone number
Monitoring, backups and security included
Projects we've already done
Hotels, clinics, embassies and offices
What was wrong and what changed afterwards
Identified, non-anonymous customers
No subcontracting: whoever answers knows your infrastructure.
Cisco, Fortinet, Microsoft and Apple.
Business support nationwide.
11+ Years’ Experience
Our own certified team
Cisco, Fortinet, Microsoft
Knowledge that stays with you
232+ Companies Supported
From SMEs to multinationals
Clinics, hotels and embassies
Across the country
No Loyalty Scheme
Monthly renewal commitment
He stays with us because he wants to
Complete transparency
Measured Results
99.9% availability
Average response time of less than 2 hours
SLAs drawn up and complied with
// About Us
Meet DataRoad
IT Services
Certified and Specialised
The IT company that treats your IT as if it were our own DataRoad is a Portuguese managed IT services company — MSP (Managed Service Provider) — headquartered in Alfragide, Lisbon, with an active presence in Porto, Faro, Funchal and Évora. Founded with a clear and uncompromising mission: to ensure that businesses’ technology always works, without failures, without surprises and without any worries for those who use it.
Over the years, we have built up a portfolio that includes embassies, multinationals, hotels, clinics, universities and international companies setting up in Portugal — organisations that have chosen DataRoad not because we are the cheapest option, but because we are the most reliable. This recognition is no accident. It is the direct result of a very specific way of working: with technical rigour, immediate responsiveness and a genuine commitment to each client’s results.
We do IT right It’s not just a slogan. It’s how we present ourselves in every project, every undertaking and to every client — right from day one.
Our history
DataRoad was founded on the belief that the Portuguese IT support market deserved something different.
A model that puts the client at the centre — not billable hours, not loyalty contracts, not clauses that make it difficult to leave. A model based on results, transparency and a genuine partnership.
We started serving our first clients in Lisbon with a simple proposition: we take full responsibility for your IT, we take care of everything, we’re always available, and the price is fixed. No fine print.
This model — now formalised in the IT Unlimited contract — has proved to be exactly what businesses needed.
We have grown consistently, year on year, through direct recommendations from our clients.
In 2022 and 2023, DataRoad was recognised as one of Portugal’s Top 5% SMEs, with a Performance and Financial Strength Index rated as ‘Excellent’ and growth of 73%. This is no accident — it is down to method. DataRoad continues to grow in the market by around 38% per year, securing new onboarding deals with new national and international companies.
Today we serve dozens of companies across the country, with an experienced technical team, certified by the market’s leading manufacturers and focused on a single priority: ensuring that our clients’ IT systems always work.
What sets us apart
Manufacturer certifications
Certified partners of Ubiquiti, Cisco, Sophos, Fortinet, Dell, Microsoft, VMware and Apple. It is not just for show: it is knowledge validated by the manufacturers of the equipment we install.
You install it, you support it
In the market it is common for the project team to disappear after delivery. Here, the person who designed and installed the network is the one who looks after it afterwards.
No loyalty scheme
IT Unlimited has no minimum contract period. It's the most straightforward way of ensuring that the service justifies itself every month.
SLA that is met
Immediate response to urgent incidents, with times written into the contract — not promises of a response.
In-house team, locally
Headquarters in Alfragide and a presence in the North, with travel throughout the country. Whoever answers knows the infrastructure of the person calling.
Continuous monitoring
24 hours a day, 365 days a year, across all the infrastructure we manage — included in the contract.
Sectors we serve
Hospitality
Guest Wi-Fi, PMS, check-in and billing, where downtime is measured by guests waiting at the front desk.
Health and clinics
Clinical management and imaging, with their own confidentiality and retention requirements.
Embassies and international organisations
Environments with security and compliance rules defined outside Portugal.
International companies
Operations in Portugal that report to a parent company in another country and have to speak the same technical language.
Higher education
Hundreds or thousands of users, open networks and a schedule that admits no stoppages.
Growing SME
Most of our clients: businesses that have outgrown their IT.
Mission, vision and values
Mission — ensuring that companies' technology works without them having to think about it. Vision — to be the leading MSP in Portugal for demanding organisations.
Values — accountability (when we take on a client's IT, the problem becomes ours), transparency (we communicate clearly, even when the news is bad), technical excellence (continuous training and active certifications), partnership (clients are not tickets) and availability (24 hours a day, 365 days a year).
DataRoad in figures
Why the most demanding companies choose us
Embassies choose us because security and confidentiality are non-negotiable; hotels because a night with the Wi-Fi down translates into complaints; clinics because the system has to be available when the patient is at the door. The common denominator is always the same: they are organisations where IT cannot fail — and where nobody has time to manage the supplier.
We do IT right
A chat before making a decision
Whether you’re tackling a specific problem, planning a move or simply looking for a second opinion, we always start in the same way: by understanding your situation before making any suggestions. No obligation, no jargon and no catalogues.
Some of the companies that work, or have worked, with us
Trust built up project by project, year after year
![mun[it] logo, a digital marketing agency — a DataRoad client](https://www.dataroad.pt/wp-content/uploads/2026/09/logo-cliente-munit.png){kind=logo}
Services IT for businesses
From day-to-day helpdesk support to critical infrastructure: a single point of contact for all your company’s IT needs, with contractually agreed response times.
IT Unlimited
Unlimited IT support for a fixed monthly fee, including on-site visits and with no minimum contract period.
Find out moreNetworks and Structured Cabling
Design, installation and certification of cabling, Layer 3 switching and PoE power supply.
Find out moreBusiness WiFi 6 and 7
A study of coverage, installation and centralised cloud-based management, with networks segregated by profile.
Find out moreManaged Cybersecurity
Enterprise firewall, traffic segmentation, managed antivirus and secure remote access.
Find out moreServers, Cloud and Backups
Servers, NAS, Microsoft 365 and backups with restoration tested on a regular basis.
Find out moreIP Communications and CCTV
IP telephone systems and video surveillance with continuous recording and GDPR compliance.
Find out moreWorking with people who don’t understand your business always leads to the same outcome: too many solutions and too few results.We are a Portuguese team specialising in SMEs, with over a decade’s experience in keeping businesses running smoothly.Come and meet us: book a meeting
Manufacturers who recognise us as partners
Technical relationships built up over more than a decade
Latest News
Our projects
Who we are and how we have been looking after our clients' IT since 2015.
Meet the Team that Cares for Your IT Since 2015 alongside demanding companies, with dedication and specialist know-how.
24 contratos públicos: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa e SSAP escolhem a DataRoad para suporte informático e gestão e instalação de redes informáticas
RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa, ANQEP, SSAP e três autarquias: 24 contratos públicos desde 2017 em suporte informático, redes informáticas e redes wireless.
Serviços Sociais da Administração Pública voltam a escolher a DataRoad para instalação de uma rede wireless business com 14 pontos de acesso num edifício em Lisboa
Os SSAP voltam a confiar na DataRoad: 14 pontos de acesso wireless, bastidor, firewall e gestão da rede com alarmística, depois de vários projetos de rede em Lisboa, Évora, Aljubarrota e São Pedro do Sul.
France Affiches em Paris escolhe a DataRoad para auditoria de IT e consultadoria informática em 2 localizações em Paris
A France Affiches escolheu a DataRoad para uma auditoria de IT completa à rede e aos sistemas. O trabalho é feito em Paris, na sede do grupo.
Embassies, international organisations and prestigious companies choose DataRoad in Portugal
Korean Embassy, Brazilian Consulate, DCIAP, Mitrelli Group, Harlan & Poston, ReStream, Forward College, beQom — the projects that make DataRoad the IT partner of choice for international organisations in Portugal.
Talk to Us now
Contact Form
Request a quote from DataRoad. We’ll take care of the rest with a prompt and clear response to support your business’s needs.
Tell us what you need. IT support, network installation, cyber security, an office move or simply a second opinion on your IT infrastructure — we’re here to help.
Please fill in the form and a specialist technician will contact you on the same day.
DataRoad blog articles and news
- DataRoad moves to new premises in Alfragide
- Signs Your Business Needs to Change IT Supplier
- IT for Businesses: Lisbon, Setúbal, Porto, Beja, Cascais and Oeiras
- Managed IT services: DataRoad's complete guide
- Klass Wagen — IT infrastructure for car hire operations in Portugal
- Panike — Network and communications infrastructure in the food industry