In this article
- DataRoad chosen to provide monthly IT support...
- Total IT support: security, reliability and immediate response
- UP Portugal: who is it and why did they choose DataRoad
- Why DataRoad is the right choice?
- The goal: always active systems, always productive customers
- DataRoad – IT that never stops. Support that never fails.
Project details
- Client
- UP Portugal
- Sector
- Companies and offices
- Intervention
- Business wireless networks · Firewalls and security · Servers and infrastructure · IT Unlimited support
- Year
- 2022
DataRoad chosen to provide monthly IT “Unlimited” support to UP Portugal – maximum performance, zero failures, IT always operational
Our DataRoad was once again recognised as a centre of excellence technology partner, being elected by UP Portugal to ensure all services are provided by IT support, monthly IT assistance and information systems management through the contract IT “Unlimited”.
With this annual contract, DataRoad will ensure a continuous, proactive and unlimited IT support, ensuring total system stability, user productivity, and the security of the entire UP Portugal technological infrastructure.
This choice reinforces DataRoad's position as one of the most comprehensive and competitive MSPs (Managed Service Providers) on the market, capable of ensuring 24/7 IT operations for businesses that cannot afford downtime.
Total IT support: security, reliability and immediate response
DataRoad will permanently manage the entire digital ecosystem of UP Portugal, including:
Job retention support
- Computer, software and critical application support
- Rapid technical troubleshooting
- Performance and security optimisation
Wireless network and connectivity management
- Continuous network monitoring
- Coverage guarantee, stability and speed
- Immediate intervention in network failures
Print management and support
- Printer troubleshooting
- Network settings and optimisations
- Minimisation of operational downtime
Servers and critical infrastructure
- Continuous server monitoring
- Fault correction, updates and preventive maintenance
- Availability and performance guarantee
24/7 monitoring (Premium 365) + Smart alarm system + Reporting
With the service IT Unlimited Premium, UP Portugal now has:
- Continuous monitoring 365 days a year
- Advanced alarm systems for early fault detection
- Periodic availability and performance reports
- Immediate remote and on-site support
UP Portugal: who is it and why did they choose DataRoad
UP Portugal is a dynamic and growing company that requires stable, fast and secure technological infrastructures to ensure daily productivity.
The decision to trust DataRoad demonstrates the appreciation of:
- of the quality of our services,
- of the agility of our teams,
- and our ability to deliver results without interruption.
We thank UP Portugal for trusting our experience and our solutions IT consultancy, monthly IT support e computer network management.
Why DataRoad is the right choice?
Simple: We are specialists, certified and tireless in delivering results.
DataRoad stands out in the market for its combination of:
Certified know-how
Technicians with certifications from world-leading manufacturers.
Experience accumulated in hundreds of projects
From computer networks to servers, IT support and digital security.
High-performance managed IT services (MSP)
With 24×7 support models, 365 days (Premium 365), continuous monitoring, and proactive intervention.
Highly specialized team
Always ready to resolve, optimise and anticipate issues before they affect the client.
The goal: always active systems, always productive customers
DataRoad's mission is clear:
deliver IT support services and IT consultancy that exceed all expectations, efficiently, cost-effectively and flawlessly.
Under the contract IT Unlimited, we guarantee:
- Zero unexpected stops
- Immediate response
- Continuous monitoring
- Enhanced security
- Professional management of all IT infrastructure
DataRoad – IT that never stops. Support that never fails.
Our wide range of skills makes us an indispensable partner for any organisation looking to:
- Robust computer networks
- Specialist IT support
- Strategic IT consultancy
- Managed services with total transparency
- Active monitoring and maintenance of systems
With DataRoad, UP Portugal gains an ally that secure the present and prepare for the future.
Other DataRoad projects
- 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
- France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
- Embassies, international organisations and prestigious companies choose DataRoad in Portugal
- DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
See all Success stories from DataRoad and is News and projects.
Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.
DataRoad — ongoing IT support for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you need to upgrade your servers or rethink your infrastructure? We’ll analyse your current setup and provide you with a no-obligation quote.
DataRoad projects and success stories
DataRoad Blog Articles
- IT Unlimited: unlimited IT support for businesses
- Yunit Consulting: IT Unlimited in Lisbon and Porto, 50 vacancies
- IT services for businesses: support and maintenance
- Gesto Energia: IT consultancy and maintenance – IT Unlimited
![mun[it] logo, a digital marketing agency — a DataRoad client](https://www.dataroad.pt/wp-content/uploads/2026/09/logo-cliente-munit.png){kind=logo}
