Are you looking for the service, and not the project? This article is a news item from DataRoad. If you got here looking for unlimited IT support for businesses, that is the page you are interested in.
In this article
There is a type of client that doesn't choose an IT supplier by price: they choose by who answers when the system goes down, who signs what they promise, and who can pass a security audit carried out in another country. In Portugal, embassies and international companies choose DataRoadinternational organisations and prestigious companies that are now a central part of DataRoad's portfolio.
This article is not a statement of intent. They are projects that are published on our website, with name and scope.
Diplomatic sector and public bodies
- Embassy of Korea computer network design.
- Consulate of Brazil in Lisbon - installation of the network and computer cabling.
- Embassy of the Kingdom of Saudi Arabia – installation of the network and computer cabling.
- Embassy of Qatar – IT Support
- DCIAP - modernisation of structured network and fibre optics, with installation and certification.
- Social Services in the Public Sector (SSAP) — several interventions, including the certification of 456 network points and three cabinets.
- National School of Public Health Computer network installation
- Montijo Town Council - biometric control for data centre access.
- Massamá and Monte Abraão — new network and Wi-Fi in six public spaces.
What these projects have in common is not their scale — it is the level of documentary requirement. End-to-end certified network, reports delivered, controlled access and confidentiality treated as a requirement, not as goodwill.
International companies operating in Portugal
- Reltio by SAP – North American company operating in Portugal.
- ReStream — US company operating in Portugal.
- Forward College - educational project linked to the University of London, in Lisbon.
- beQom - Swiss company – new office in Lisbon, set up from scratch.
- Mitrelli Group — international group, computer networks
- Klass Wagen – Car Hire – IT Support
- PTR Pharma Consulting
Can you see everyone in success stories.
Why do these organisations choose a partner like DataRoad
When we ask, the answers repeat themselves:
A single interlocutor, in Portugal
Instead of coordinating operators, cabling, hardware, security and support with different suppliers — and in different time zones — head office has one person in charge who accounts for everything. It is the difference between managing five contracts and managing one.
English-language service and alignment with headquarters
The infrastructure is designed to comply with the organisation's global IT and security policies, not ours. And as of today the website itself speaks English, Spanish, French and German, as well as Portuguese.
A promise is a promise
Response times, scope, recovery testing and reporting are included in the contract. See the service levels.
Finders keepers
The team that carries out the survey and installation is the same one that provides subsequent support. There is no handoff to a support department that has never seen the site.
What these organisations ask of us the most
- IT Unlimited — unlimited support at a fixed monthly cost, with 24/7 monitoring (Premium 365) and continuous management. The format that a foreign headquarters approves without discussion, because it is predictable.
- Installation of computer networks and structured cabling — with point certification and report delivered. It is the documentary proof that the public and diplomatic sectors require.
- Enterprise wireless networks - Wi-Fi 6 and 7, with site surveys and guest network separation.
- Firewall and security managed firewalls, segmentation, intrusion detection and endpoint protection, configured and monitored by us.
Preparations are underway to enter Portugal
We have a dedicated service for this — design with your global IT team, complete office fit-out and on-site presence on launch day, with a written delivery date. Look IT infrastructure for international companies, or talk to us: +351 211 459 950 (call to a national landline) · sales@dataroad.pt.
DataRoad has been in business for 11 years, has 232 clients and has been awarded the ‘Top 5% SME in Portugal’ distinction by scoring.pt. It works exclusively with businesses on a contract basis.
Other DataRoad projects
- 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
- France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
- DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
- Six hotels in Restauradores and Rossio: the IT infrastructure that DataRoad has installed and maintains – Premium IT Services for Hotels
See all Success stories from DataRoad and is News and projects.
FAQ — Frequently Asked Questions
Which clients choose DataRoad?
Embassies, international organisations, hotels, clinics and prestigious companies, with 232 clients in total.
Does DataRoad hold any certification?
It holds the Top 5% SME certification, awarded by scoring.pt.
How long has DataRoad existed?
DataRoad has 11 years in the market and in 11 years has never suffered a security incident.
What type of support does it provide?
Remote, on-site and phone support, with immediate response times.
Want IT at the level of the best companies? Unlimited support, monitoring and security included. Discover IT Unlimited.
DataRoad — premium company of managed IT services
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you need computer support, a new network or Wi-Fi that works everywhere? We analyze your situation and present a no-obligation proposal.
DataRoad projects and success stories
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
![mun[it] logo, a digital marketing agency — a DataRoad client](https://www.dataroad.pt/wp-content/uploads/2026/09/logo-cliente-munit.png){kind=logo}
