Magnelusa: IT Unlimited permanent maintenance contract: Are you looking for the service, and not the project? This article is a customer case study. If you arrived here looking for Structured cabling and computer networks, that is the page you are interested in.
In this article
- DataRoad chosen by Magnelusa for full IT maintenance,...
- Magnelusa — Official representative of leading technology brands…
- Comprehensive maintenance contract: IT Unlimited
- Technical implementation ensured by DataRoad
- Why did Magnelusa choose DataRoad?
- Commitment to excellence for high-performing businesses
- Acknowledgements
- Find out more
- FAQ — Frequently Asked Questions
- Want “zero worries” about IT? Get in touch with us
Project details
- Client
- Magnelusa
- Sector
- Companies and offices
- Intervention
- Structured cabling · Enterprise wireless networks · Firewalls and security · Servers and infrastructure · Unlimited IT support
- Year
- 2025
DataRoad chosen by Magnelusa for full IT maintenance, specialist support and comprehensive management of its technological infrastructure
Our DataRoad was selected by the Magnelusa, exclusive representative and distributor in Portugal for world-leading brands such as JBL, Harman Kardon e Sennheiser, to ensure complete maintenance of your IT network, including workstations, servers, firewall, wireless network and all the critical infrastructure of the IT estate.
This choice reinforces the continued trust of leading national and international companies in DataRoad as technology partner of excellence, capable of delivering high-performance, secure, and continuously available IT services.
Magnelusa — Official representative of leading global technology brands
Founded in 2005, Magnelusa it became one of the most important national distributors of:
- JBL
- Harman Kardon
- Sennheiser
- and other premium audio, video and multimedia brands
The company stands out for its ability to respond to the specific needs of the Portuguese market, providing advanced solutions that combine innovation and quality — values that align perfectly with DataRoad's standard of technological excellence.
Comprehensive maintenance contract: IT Unlimited
Magnelusa opted for the service IT Unlimited, the most comprehensive IT support solution from DataRoad, which guarantees:
Permanent maintenance of workstations
Server management and optimisation
Enterprise firewall management and security
Computer network management and monitoring
Full support for the corporate wireless network
Unlimited remote and on-site technical support
24/7 monitoring (Premium 365) with advanced alarm functionality
Detailed system performance reporting
With this MSP solution, DataRoad ensures that Magnelusa's technological infrastructure remains stable, secure and available 365 days a year, preventing failures, reducing operational costs and increasing the productivity of the entire organisation.
Technical implementation ensured by DataRoad
DataRoad will be responsible for the entire technological ecosystem of Magnelusa:
Computer network
- Management and optimisation of the structured network
- Proactive troubleshooting and resolution
- Stability and performance certification
Servers and computer park
- Preventive maintenance and periodic repairs
- Security, backups and business continuity
- Constant performance monitoring
Firewall and security
- Advanced security rules configuration
- Protection against attacks, intrusions and external threats
- Continuous security audits
Corporate wireless network
- Management and maintenance of enterprise APs
- Isolated guest networks
- Optimisation for continuous performance
Why did Magnelusa choose DataRoad?
The decision to select DataRoad was based on several factors that set the company apart in the IT market:
Specialised expertise
DataRoad has certifications from leading manufacturers and proven experience in networks, security, servers and corporate support.
Acting as an MSP (Managed Service Provider)
Complete management of the infrastructure, 24/7 monitoring (Premium 365), automatic alerts, and immediate resolution of incidents.
History of successful projects
Extensive experience in implementing computer networks and managing corporate technology parks.
Closeness and quality in support
Dedicated, fast and results-driven customer service.
Proactive services
Fault prevention, increased availability and mitigation of technological risks.
Commitment to excellence for high-performing businesses
DataRoad positions itself as a strategic partner for companies that depend on reliable, high-performance IT systems, offering:
- Networking services
- IT consultancy
- Service Desk and IT Support
- IT security and firewalls
- Computer network installation
- Monitoring and alarm solutions
- IT Unlimited — support, 365 days a year
Acknowledgements
DataRoad would like to thank Magnelusa trust and reinforces its commitment to providing robust, modern and secure technological solutions that enable companies to carry out their business with complete stability and efficiency.
Find out more
FAQ — Frequently Asked Questions
What is DataRoad’s IT Unlimited service?
It is a service provided by monthly IT support which combines monitoring, remote support, alarm management and reporting to ensure the company’s systems continue to operate stably and predictably.
Does IT Unlimited include support for corporate networks and Wi-Fi?
Yes. The service may cover wired/wireless network, connectivity, access points and troubleshooting performance and availability issues, in accordance with the defined scope.
Is there regular reporting and monitoring?
Yes. DataRoad includes reporting and monitoring the IT environment, with a focus on a proactive approach.
For what sort of businesses does this make the most sense?
For companies that value business continuity, quick reply, expected cost and a specialist team providing ongoing IT support.
Want “zero worries” about IT? Get in touch with us
If your company needs monthly IT support, IT outsourcing, network management, monitoring With a team ready to ensure your operations are always up and running, DataRoad has the right solution for you.
Request a quote from IT Unlimited
Book a technical assessment
Speak to a DataRoad expert
Other DataRoad projects
- LX Arch Hotel: network, Wi-Fi 7, firewall and CCTV
- ReStream: the network of the new office in Portugal and IT Unlimited
- UpHill Health: network, Wi-Fi 6, firewall and biometrics in Lisbon
- Panike: Structured cabling and enterprise Wi-Fi in the Algarve warehouse
See all Success stories from DataRoad and is News and projects.
Is your network protected against threats? DataRoad implements firewalls and IT security solutions tailored to each company’s needs. Find out more about our IT security services.
DataRoad — IT services for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
In Nas corporate computer networks, With DataRoad, we complete the entire cycle: on-site survey, design, certified structured cabling, switching, firewall, and wireless networks. Wi-Fi 6 and Wi-Fi 7 with centralized and alarmistic management.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Would you like to know whether your company’s network is truly secure? We’ll carry out an assessment and provide you with a no-obligation quote.
DataRoad projects and success stories
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Related services
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
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