Uriach renews the IT Unlimited contract: Are you looking for the service, and not the project? This article is a news item from DataRoad. If you got here looking for IT outsourcing and retainers, that is the page you are interested in.
In this article
Project details
- Client
- Uriach
- Sector
- Health
- Intervention
- Business wireless networks · Firewalls and security · Servers and infrastructure · IT Unlimited support
- Year
- 2023
DataRoad renews its contract and continues to guarantee the IT support of Uriach in Portugal with IT Unlimited service
Our DataRoad she was once again elected to ensure, on an ongoing basis, all IT support and maintenance services yes Uriach Portugal, reinforcing the trust gained with one of Europe's largest health and wellbeing companies.
The renewal of the annual contract of IT Unlimited computer support confirms the high level of quality, reliability and performance that DataRoad delivers daily.
With this renewal, DataRoad will continue to guarantee the stable and secure operation across all of Uriach’s information systems, ensuring critical operations and productivity in all areas of the company.
IT services provided by DataRoad to Uriach Portugal
Under the contract IT Unlimited, DataRoad provides a comprehensive range of managed IT services:
- Ongoing IT support to the workplace
- Corporate wireless network management
- Server and enterprise systems administration
- Print management and internet connectivity
- 24/7 monitoring (Premium 365), with advanced alarm functionality
- Remote and onsite support
- Continuous reporting of system availability
This MSP model guarantees Uriach a stable, secure and uninterrupted technological environment — a decisive factor for companies that depend on critical systems in their daily operations.
Thanks and Strengthening of the Partnership
DataRoad would like to thank Uriach the renewal of confidence and the continued choice of our services:
- IT consultancy
- Business IT support
- Computer network management and maintenance
- Managed IT services
It is a privilege to support a company with over 175 years of history, international presence and a strong commitment to innovation and sustainability.
About Uriach
Our Uriach it is a leading health and wellbeing company, present in more than 70 countries.
Recognised as Spain's oldest laboratory and the second oldest in Europe, Uriach stands out for its continuous innovation and a portfolio of products with high therapeutic quality.
The merger that gave rise to the current Uriach Portugal allowed it to reinforce its leadership in the food supplement market, expanding its reach among pharmacies and consumers.
DataRoad – IT Services Specialists for Businesses
DataRoad is a leading company in information technologies, com:
- Specialised expertise
- Extensive experience in the IT sector
- Multiple certifications from renowned manufacturers
- Certified and highly qualified technical teams
We specialise in:
- Business IT support
- Installation and management of computer networks
- IT security and cybersecurity
- IT consultancy
- Managed IT services (MSP)
- Professional IT Helpdesk and Support
Our service IT Unlimited offers:
- 24/7 proactive monitoring (Premium 365)
- Immediate alarmism
- Continuous reporting
- Rapid intervention
- 24/7/365 total availability
Ideal for businesses that cannot afford to stop.
Other DataRoad projects
- 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
- France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
- Embassies, international organisations and prestigious companies choose DataRoad in Portugal
- DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
See all Success stories from DataRoad and is News and projects.
Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.
FAQ — Frequently Asked Questions
What IT services does DataRoad provide to Uriach Portugal?
Under the IT Unlimited contract, DataRoad provides IT support for workstations, management of the corporate wireless network, administration of servers and systems, printing and internet management, remote and on-site support and continuous reporting on system availability.
What does renewing an IT Unlimited contract mean?
It means the client confirms continuation of the service under the annual support contract, which renews automatically with 60 days notice. The renewal by Uriach confirms the level of quality, reliability and performance delivered by DataRoad.
Does DataRoad support healthcare and pharmaceutical companies?
Yes. Uriach, one of the largest European companies in the health and wellness sector, with more than 175 years of history, renewed its contract with DataRoad, which also supports clinics such as Clínica Lambert and other premium clients.
How does DataRoad keep critical systems running without interruptions?
With an MSP model that combines management of servers, network and workstations, alerting and continuous reporting. 24/7 monitoring is exclusive to the Premium 365 IT Unlimited plan and security is included in the IT Unlimited plans.
DataRoad — ongoing IT support for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.
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DataRoad Blog Articles
- IT Unlimited IT support for businesses
- Creative Minds: IT Unlimited support, consultancy and maintenance
- IT Consultancy for Businesses: What It Is, When to Hire One and How Much It Costs
- Computer maintenance plan for companies — 24×7 support in Premium 365
Related services
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
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