IT support across the Lisbon region
Local technical teams with a rapid response
On-site intervention guaranteed by SLA
Immediate remote support for the entire team
IT services where your business is
Installation and maintenance of infrastructure
Networks, Wi-Fi and business communications
Coverage in Lisbon, Oeiras, Cascais and Setúbal
Greater Lisbon in attendance
Lisbon, Cascais, Oeiras, Sintra, Setúbal and Barreiro with on-site intervention.
The whole country working remotely
Braga, Porto, Coimbra, Leiria, Beja and Faro managed remotely, with travel when necessary.
One single team
The same technicians, the same contract, in any city.
// AREAS OF OPERATION
IT support for businesses, wherever your company is
A DataRoad presta assistência informática por zona em todo o país — suporte remoto e telefónico em minutos, e equipas no terreno nas zonas onde a proximidade faz a diferença. Com sede na Grande Lisboa, a DataRoad acompanha empresas de norte a sul com os mesmos SLA por escrito, o mesmo portal de cliente e a mesma equipa certificada.
Where are we on the ground
Choose your area and see how we work there: typical travel times, customers in the region and what changes when support is close by.
Lisbon
Same-day on-site support across Greater Lisbon — where our headquarters and most of our team are based.
Find out more →Cascais
Local IT support for businesses along the Linha, from Carcavelos to Guincho.
Find out more →Oeiras
Support for Oeiras business parks — Lagoas Park, Taguspark and Quinta da Fonte included.
Find out more →Sintra
From Sintra Business Park to the SMEs of Cacém, Queluz and Mem Martins, without a wasted half-day waiting on the IC19.
Find out more →Barreiro
From the Baía do Tejo business park to SMEs in the centre, without waiting for a technician on their way from Lisbon.
Find out more →Setúbal
Support for companies in the Setúbal peninsula, from logistics to industry.
Find out more →Leiria
Industrial territory — moulds, plastics, glass and packaging — with networks that live on the shop floor.
Find out more →Coimbra
Clinics, laboratories and biotechnology, where data and availability allow for no failure.
Find out more →Porto
Projects and support for businesses in Greater Porto, with planned interventions and immediate remote support.
Find out more →Braga
Exporting industry and youthful technological fabric, with infrastructure to match both realities.
Find out more →Beja
Monitoring of companies in the Alentejo, with planned travel and remote support at no travel cost.
Find out more →Faro and Algarve
Permanent remote monitoring and out-of-season preventative work, to avoid any surprises during peak season.
Find out more →The truth about proximity in computing
Nine out of ten support requests are resolved via remote access — and in that case it doesn't matter whether your company is in Lisbon or Bragança: the response takes the exact same number of minutes. Physical proximity matters for the tenth case: a server that won't boot, a rack to reorganise, new cabling, an office migration. It is for those situations that we maintain teams and regular routes in the aforementioned areas.
Outside of these areas, we do not pretend to have a van in every town — we tell you honestly how it works: immediate remote support, scheduled call-outs with a fixed date and, where justified, certified local partners who work under our processes and our responsibility. The contract, the SLAs and the point of contact are always with DataRoad.
The same service in any zone
Single point of contact
One number, one portal, one team — wherever your business is based.
Immediate remote response
Most problems are solved on the spot, by telephone and secure remote access.
On-site intervention
When hands-on support is needed, we schedule it — on the same day in regular coverage areas.
Report of what was done
Every intervention is recorded in the client portal, with a history that can be consulted at any time.
Structured cabling and wireless networks nationwide
The same method, from Alfragide to Beja
A structured cabling what we install follows the same process regardless of the region: site survey before quoting, design with points counted based on the future layout rather than the current one, CAT6 or CAT6A depending on the distance and intended lifespan, fibre optic between buildings when copper cannot guarantee the route, and certification with Fluke for each point, provide a report at the end of the works.
The work is carried out while the business is operational — in phases, by area, and outside normal hours when that is the only way.
Enterprise wireless networks with measured coverage
We installed wireless networks for business with an on-site coverage survey carried out — never estimated from the floor plan —, access points connected by cable and powered by PoE, WiFi 6 and WiFi 7, roaming so that connections don't drop between zones, and a guest network separated from the work network. All centrally managed, which allows you to monitor and remotely fix most of the things that usually require a call-out.
If your company is outside these areas, get in touch with us anyway — a large part of the work we do starts with a site survey visit.
Frequently Asked Questions
Do you charge for travel expenses?
In regular service zones, travel conditions are defined in the contract — with no surprises on the bill. Outside of them, travel is planned and budgeted in advance, never charged in arrears.
My company has offices in several cities. Can you cover all of them?
Yes — it's one of the cases where we make the most difference: a single contract, a single SLA and a single team to manage all the offices, instead of a different supplier in each city.
How long will it take you to arrive at my office?
It depends on the area and severity — and that is precisely why response times are put in writing in the SLA before signing. In Greater Lisbon, a critical outage has a same-day on-site response.
What if the company relocates?
We handle office relocations from end to end: planning, cabling and networking in the new space, systems migration and day-one startup — it is one of our most requested services.
Where your business is, we get there.
Tell us where you are — we'll tell you in writing how long it takes us to get there.
Latest News
Our projects
Local business support across the country.
Close to You, Wherever Your Business Is Local assistance nationwide, with a rapid, face-to-face response when needed.
24 contratos públicos: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa e SSAP escolhem a DataRoad para suporte informático e gestão e instalação de redes informáticas
RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa, ANQEP, SSAP e três autarquias: 24 contratos públicos desde 2017 em suporte informático, redes informáticas e redes wireless.
Serviços Sociais da Administração Pública voltam a escolher a DataRoad para instalação de uma rede wireless business com 14 pontos de acesso num edifício em Lisboa
Os SSAP voltam a confiar na DataRoad: 14 pontos de acesso wireless, bastidor, firewall e gestão da rede com alarmística, depois de vários projetos de rede em Lisboa, Évora, Aljubarrota e São Pedro do Sul.
France Affiches em Paris escolhe a DataRoad para auditoria de IT e consultadoria informática em 2 localizações em Paris
A France Affiches escolheu a DataRoad para uma auditoria de IT completa à rede e aos sistemas. O trabalho é feito em Paris, na sede do grupo.
Embassies, international organisations and prestigious companies choose DataRoad in Portugal
Korean Embassy, Brazilian Consulate, DCIAP, Mitrelli Group, Harlan & Poston, ReStream, Forward College, beQom — the projects that make DataRoad the IT partner of choice for international organisations in Portugal.
Some of the companies that entrust their infrastructure to DataRoad, sectors where downtime costs far more than IT support
