DataRoad · IT Services and Consultancy
Companies in Coimbra
Really sensitive data
In Coimbra, between clinics, research and companies, with the care that health data requires.
Clinical equipment that is not updated, separate public Wi-Fi, and tested backups — with proof that the restore works.
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For those working with sensitive dataRead More ...IT UnlimitedThe IT department on a fixed-fee retainer contract
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Health data
Appropriate security for clinics and health services in Coimbra.
Wi-Fi with three user groups
Separate networks for service users, staff and equipment.
Backups already tested
Backups with tested restores.
Coimbra and Central Region
IT Services for Businesses in Coimbra
Coimbra has a business fabric that is unusual in Portugal: clinics and healthcare units, laboratories, biotechnology companies and university-born projects, alongside services and commerce. It is a profile that handles sensitive data every day — and where IT has obligations that do not exist in other sectors.
What is different in Coimbra
In a clinic or a laboratory, an IT failure does not merely delay administrative work: it interrupts consultations, prevents access to a patient's medical history and can bring equipment to a halt. And unlike other sectors, the data that circulates there is health data — which the GDPR treats as a special category, with heightened security and access-logging obligations.
Health data is not normal data
Encryption, access control, access logging, and the ability to demonstrate all of this. It is neither optional nor a high-end extra: it is the bare minimum required of anyone handling this type of information.
Equipment that cannot be touched
Clinical and laboratory devices frequently run on legacy systems that the manufacturer does not allow to be updated. You don't solve this by updating — you solve it by isolating this equipment on its own segment, with restricted access only to what it actually needs to communicate with.
Wi-Fi with three user groups
Healthcare professionals, clinical equipment and patients in the waiting area cannot share the same network. These are three logical networks, with different rules, over the same physical infrastructure.
Time and tide wait for no man
When the booking system goes down, the waiting room stays full. The agreed response time has to reflect that, and monitoring needs to catch the issue before reception does.
Backups that someone has already tested
In a clinical setting, the question that matters is not whether there are backups — it is how long it takes to restore the scheduling system and clinical history after a failure, and who has already measured that time.
We carry out periodic restoration tests and deliver the results in writing. A backup that has never been restored is an assumption, not a protection.
What we provide in the region
| Service | This includes |
|---|---|
| Assistance and support | Remote and on-site support for workstations and staff, incident management and IT Unlimited at a fixed cost, with written response times. |
| Networks and cabling | Certified structured cabling, switching Layer 3 and PoE for workstations, equipment and cameras. |
| Segmented wireless | Wi-Fi 6 and Wi-Fi 7 with separate networks for clinical staff, equipment and patients. |
| Security and compliance | Enterprise firewall, encryption, access management and logging, with GDPR documentation. |
| Servers and data | Servers, virtualisation and backups with restoration tests measured and reported. |
| Communications | IP telephone systems for reception and appointments, and CCTV video surveillance. |
How we got started
Survey
Visit to the unit, inventory of what exists and identification of the clinical equipment connected to the network — which is almost always more than management thinks.
Proposal with scope
What is included, what is excluded, response times and a fixed monthly fee, with the processing of health data explicitly detailed.
Execution
Cabling, equipment, security and workstation setup in windows that do not conflict with customer service — usually at the end of the day or at the weekend.
Operation
IT assistance, 24/7 monitoring (Premium 365), periodic restoration tests, and a report detailing what is required to demonstrate compliance.
Structured cabling and wireless networks in Coimbra
Networks that segmentation forces you to plan in detail
Coimbra has an unusual concentration of healthcare units, laboratories and educational institutions — contexts in which the network cannot be flat.
A structured cabling it is designed from scratch to allow segregation: clinical or administrative stations, imaging equipment, access points, cameras and access control, each family with its own path and its own VLAN. Every point is Fluke-certified and handed over with a report, because when data is sensitive, documentation is no longer optional.
Cover for those carrying the equipment around
In consulting rooms, laboratories and classrooms, the equipment moves with the people. We install enterprise wireless networks with roaming between access points so that a session does not drop when changing rooms, on-site surveyed coverage, and separate networks for staff, service users or students, and equipment.
We cover Coimbra and the central region, with our own team and certification provided for all work.
Managed services we provide in Coimbra
Distance does not change what is included. A company in Coimbra receives the exact same set of managed services as a client in Lisbon, because most of them run remotely and travel, when necessary, is provided for in the proposal. The four that weigh most heavily on the day-to-day running of a clinic, an office or a services company in Coimbra:
- 24×7 IT monitoring (Premium 365) — servers, network, connections and backups continuously monitored from our centre in Alfragide; the alert reaches us before it reaches you.
- Disaster recovery and business continuity Written RPO and RTO, ready-to-launch replicas and annual recovery tests, so that an outage in Coimbra doesn't depend on someone coming from Lisbon with a disk.
- Managed Microsoft 365 — licences, email migration, multi-factor authentication and tenant backups, all done remotely.
- IT Unlimited vs retainer and outsourcing technician — if you are comparing local supplier proposals, this page explains what changing model means in practice.
Frequently Asked Questions
Do you work with clinics and healthcare facilities?
It's a significant part of what we do. We have specific sector experienceclinical equipment segmentation, separate patient networks, encryption and access logging.
Our clinical equipment runs on an old system that we cannot update. How do you solve this?
We do not try to update what the manufacturer does not allow. We isolate that equipment in its own segment, with rules that only let through what it actually needs to communicate, and we monitor that segment.
Does this help us with the GDPR?
Help with the technical part, which is ours: encryption, access control, logging, tested backups and documentation for all of that. The legal part — consents, data protection officer, contracts — belongs to whoever advises you in that area, and we work with that person.
We have more than one unit. Can you link the two?
Yes, with a secure connection between sites and access to the same systems from either one. Management is centralised, so there aren't two separate infrastructures to maintain.
How much is it?
The model IT Unlimited fix a monthly fee per defined scope, with no call counting — which removes hesitation in asking for support because of the cost.
A chat before making a decision
Whether you are solving a specific problem, opening a new branch or just looking for a second opinion, we always start the same way: understanding your case before proposing anything. No obligation, no jargon and no catalogues.
DataRoad in other regions
Case studies reais
Networks, Wi-Fi, servers and security systems installed and managed by us — in hotels, clinics, offices and multinational companies operating in Portugal.
Forward College — IT network and support at the Lisbon campus
Forward College, a European higher education institution with a campus in Lisbon, has chosen DataRoad as its IT partner for its premises in Portugal. U…
Magnelusa — Computer network installation
Magnelusa, a leading Portuguese company in its sector, hired DataRoad for the installation of the computer network in its premises. It was nece...
Klass Wagen — IT infrastructure for car hire operations in Portugal
Klass Wagen, a rapidly growing international car rental company in Europe, has entrusted DataRoad with the IT infrastructure for its operation in Portugal….
Panike — Network and communications infrastructure in the food industry
Panike, a national benchmark in pastry and bakery production, chose DataRoad to reinforce the network and communications infrastructure of its s…
Public Sector
SSAP: structured networks and 56 Wi-Fi 7 access points across three buildings
Structured networks and 56 WiFi 7 access points in three buildings belonging to the Public Administration’s Social Services, following a public tender.
Companies – Multinational
ReStream — Complete computer network (Wi-Fi 6, firewall, Starlink) in the office…
Complete computer network in the ReStream office in Cascais:
Wi-Fi 6, firewall and Starlink connection as redundancy.
Companies – Multinational
Reltio — IT Unlimited IT maintenance and consultancy at the Li…
IT Unlimited IT maintenance and consultancy at Reltio’s Lisbon office, with support provided on a fixed monthly fee basis.
Hospitality
LX Arch Hotel (Rua Augusta, Lisbon) — Complete IT installation, WiFi 7,…
A comprehensive IT installation at the LX Arch Hotel on Rua Augusta: WiFi 7 in all rooms, CCTV and ongoing IT management.
Clinics and Health
Lambert Clinic (Corroios) — Full IT support IT Unlimited, network and wi…
Comprehensive IT support, including corporate network and wireless services, at Clínica Lambert in Corroios, under an IT Unlimited contract.
Clinics and Health
Clínica Mulher (Twin Towers, Sete Rios) — Complete computer network, Wi-Fi 7 and…
A fully equipped IT network, Wi-Fi 7 and IT Unlimited support at Clínica Mulher, in the Twin Towers in Sete Rios, Lisbon.
Hospitality
Ouro Rossio Hotel — Complete IT infrastructure, WiFi and CCTV for ho…
How we fitted out the Ouro Rossio Hotel, in Restauradores, with a complete IT infrastructure: a network, Wi-Fi for guests and CCTV.
DataRoad blog articles and news
- Magnelusa: networking consultancy and complete network overhaul
- DataRoad grows by 73% in 2022 with new IT projects
- Data Recovery: What to Do in the First Few Hours
- DataRoad has ensured the proper functioning of Infocapital SA's information systems since 2015
- DataRoad strengthens its market leadership by being named among the Top 5% of Portugal’s Best SMEs
- CAE 62201: IT Consultancy — What It Covers and Why It Has Changed
Proven excellence in numbersThe confidence of those who cannot stopResults that guarantee your peace of mindThe strength of a leading IT partner
Updated values in 2026. Availability and response times depend on the plan and the contracted SLA; 24/7 monitoring is exclusive to IT Unlimited Premium 365.
