In this article
- DataRoad escolhida para fornecer suporte informático mensal IT…
- Total IT support: security, reliability and immediate response
- UP Portugal: quem é e por que razão escolheu a DataRoad
- Porque a DataRoad é a escolha certa?
- O objetivo: sistemas sempre ativos, clientes sempre produtivos
- DataRoad – TI que não param. Suporte que nunca falha.
Project details
- Client
- UP Portugal
- Sector
- Companies and offices
- Intervention
- Business wireless networks · Firewalls and security · Servers and infrastructure · IT Unlimited support
- Year
- 2022
DataRoad escolhida para fornecer suporte informático mensal IT “Unlimited” à UP Portugal – desempenho máximo, zero falhas, TI sempre operacionais
A DataRoad was once again recognised as a centre of excellence technology partner, being elected by UP Portugal to ensure all services are provided by IT support, monthly IT assistance and information systems management through the contract IT “Unlimited”.
With this annual contract, DataRoad will ensure a continuous, proactive and unlimited IT support, ensuring total system stability, user productivity, and the security of the entire UP Portugal technological infrastructure.
This choice reinforces DataRoad's position as one of the most comprehensive and competitive MSPs (Managed Service Providers) on the market, capable of ensuring 24/7 IT operations for businesses that cannot afford downtime.
Total IT support: security, reliability and immediate response
DataRoad will permanently manage the entire digital ecosystem of UP Portugal, including:
Job retention support
- Computer, software and critical application support
- Rapid technical troubleshooting
- Performance and security optimisation
Wireless network and connectivity management
- Continuous network monitoring
- Coverage guarantee, stability and speed
- Immediate intervention in network failures
Print management and support
- Printer troubleshooting
- Network settings and optimisations
- Minimisation of operational downtime
Servers and critical infrastructure
- Continuous server monitoring
- Fault correction, updates and preventive maintenance
- Availability and performance guarantee
24/7 monitoring + Intelligent alarm systems + Reporting
With the service IT Unlimited Premium, UP Portugal now has:
- Continuous monitoring 365 days a year
- Advanced alarm systems for early fault detection
- Periodic availability and performance reports
- Immediate remote and on-site support
UP Portugal: quem é e por que razão escolheu a DataRoad
UP Portugal is a dynamic and growing company that requires stable, fast and secure technological infrastructures to ensure daily productivity.
The decision to trust DataRoad demonstrates the appreciation of:
- of the quality of our services,
- of the agility of our teams,
- and our ability to deliver results without interruption.
We thank UP Portugal for trusting our experience and our solutions IT consultancy, monthly IT support e computer network management.
Porque a DataRoad é a escolha certa?
Simple: We are specialists, certified and tireless in delivering results.
DataRoad stands out in the market for its combination of:
Know-how certificado
Technicians with certifications from world-leading manufacturers.
Experiência acumulada em centenas de projetos
From computer networks to servers, IT support and digital security.
Serviços geridos TI (MSP) de alto desempenho
With 24/7, 365-day support models, continuous monitoring and proactive intervention.
Equipa altamente especializada
Always ready to resolve, optimise and anticipate issues before they affect the client.
O objetivo: sistemas sempre ativos, clientes sempre produtivos
DataRoad's mission is clear:
deliver IT support services and IT consultancy that exceed all expectations, efficiently, cost-effectively and flawlessly.
Under the contract IT Unlimited, we guarantee:
- Zero unexpected stops
- Immediate response
- Continuous monitoring
- Enhanced security
- Professional management of all IT infrastructure
DataRoad – TI que não param. Suporte que nunca falha.
Our wide range of skills makes us an indispensable partner for any organisation looking to:
- Robust computer networks
- Specialist IT support
- Strategic IT consultancy
- Managed services with total transparency
- Active monitoring and maintenance of systems
With DataRoad, UP Portugal gains an ally that secure the present and prepare for the future.
Outros projetos da DataRoad
- 24 contratos públicos: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa e SSAP escolhem a DataRoad para suporte informático e gestão e instalação de redes informáticas
- France Affiches em Paris escolhe a DataRoad para auditoria de IT e consultadoria informática em 2 localizações em Paris
- Embassies, international organisations and prestigious companies choose DataRoad in Portugal
- DataRoad lança o site em cinco línguas para apoiar empresas Internacionais em Portugal e Internacionalmente em Serviços IT Premium MSP
Veja todos os casos de sucesso da DataRoad and is notícias e projetos.
Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.
DataRoad — ongoing IT support for businesses
A DataRoad it is a empresa premium de serviços informáticos geridos (MSP), com sede em Alfragide e assistência em todo o país. Há 11 anos que assegura a infraestrutura de IT de organizações que não podem parar — organismos públicos, embaixadas, hotéis, clínicas e empresas exigentes — com equipa técnica certificada, monitorização permanente e um modelo de suporte ilimitado, o IT Unlimited. São 232 clientes com contrato e a certificação Top 5% PME, atribuída pela scoring.pt.
No IT support, a DataRoad assume a informática da empresa por inteiro: helpdesk com sistema de tickets, assistência remota e no local, gestão de servidores e Microsoft 365, cópias de segurança, cibersegurança e monitorização proativa.
DataRoad Services
- IT Unlimited — suporte informático ilimitado: assistência ilimitada por mensalidade fixa, com monitorização permanente e alarmística.
- IT support for businesses: helpdesk com sistema de tickets e tempos de resposta definidos.
- Computer networks and structured cabling: projeto, instalação e certificação.
- Enterprise wireless networks: estudo de cobertura, Wi-Fi 6 e Wi-Fi 7, gestão centralizada.
- Cybersecurity and firewalls: proteção perimetral e acessos remotos seguros.
- Informática para o setor público: experiência com oito entidades públicas e com as regras da contratação pública.
Get in touch with DataRoad
Do you need to upgrade your servers or rethink your infrastructure? We’ll analyse your current setup and provide you with a no-obligation quote.
![mun[it] logo, a digital marketing agency — a DataRoad client](https://www.dataroad.pt/wp-content/uploads/2026/09/logo-cliente-munit.png){kind=logo}
