Univete SA: IT assistance from IT Unlimited:
In this article
DataRoad has been providing IT services to Univete for over 4 years with an unlimited support contract – ”IT Unlimited”
Our DataRoad proud to support Univete more than 4 years, ensuring the smooth continuous operation of your information systems through a monthly unlimited IT support contract. This relationship of trust reinforces DataRoad's commitment to offering reliable, secure and tailored technological solutions adapted to the real needs of businesses.
Univete: over four decades of experience in the veterinary sector
Founded in February 1978, a Univete focuses exclusively on the market of Veterinary surgeon, being a national benchmark in the supply of products and solutions for professionals in the sector.
The partnership between Univete and DataRoad ensures that the company's entire technological infrastructure is maintained stable, secure and up-to-date, keeping pace with daily operations and the growth of the organisation.
A trusted partner for all IT needs
DataRoad has been Univete's technology partner for all challenges related to:
- Operation of the jobs
- Stability of computer network
- System security and updates
- Fast and efficient technical support
Whenever questions, incidents or needs for improvement arise, our team responds with speed, proximity and professionalism — ensuring the total continuity of operations.
IT Services provided by DataRoad to Univete
DataRoad provides Univete with a comprehensive suite of professional IT services, including:
Computer Support and Assistance
- IT user support
- Local, remote and telephone technical support
- Permanent remote IT support
Infrastructures and Networks
- Computer network installation and configuration
- Wireless network installation
- Printer installation and configuration
- Implementation of solutions that increase the efficiency and functionality of the IT environment
Cloud, Websites and Digital Services
- Cloud services and website hosting
- Ongoing maintenance of the client's website
DataRoad — IT specialists with proven experience
DataRoad stands out for its:
- Specialised expertise
- Extensive experience in the corporate market
- Industry-leading manufacturer certifications
- Highly qualified coaching staff
Our services cover:
- Professional IT support
- IT asset management
- Installation and certification of computer networks
- IT security and firewalls
- Networking and connectivity solutions
- Strategic IT consultancy
With dozens of projects implemented in companies across various sectors, we guarantee IT solutions that promote security, continuity, performance and sustainable growth.
Other DataRoad projects
- 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
- France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
- Embassies, international organisations and prestigious companies choose DataRoad in Portugal
- DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
See all Success stories from DataRoad and is News and projects.
Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.
DataRoad — ongoing IT support for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.
DataRoad projects and success stories
DataRoad Blog Articles
- Boost Portugal: IT Unlimited support and monitoring
- PTR Pharma Consulting: IT Unlimited, website and email managed
- Century21 Oeiras: IT support from IT Unlimited
- Harlan & Poston Group: IT Unlimited in Portugal and the UK
Related services
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
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