PTR Pharma Consulting: IT Unlimited, website and email managed

PTR Pharma Consulting: IT Unlimited:

3 min read · DataRoad

In this article

DataRoad selected by PTR Pharma Consulting to provide IT support…
Comprehensive IT Support with IT Unlimited — Total Availability,…
Website and email hosting on DataRoad servers — Maximum…
DataRoad — Know-how, certifications and experience at the service of...
IT Unlimited — Proactive IT services with monitoring and…
DataRoad's thanks

Project details

Client: PTR Pharma Consulting
Sector: Companies and offices
Intervention: Business wireless networks · Firewalls and security · Servers and infrastructure · IT Unlimited support
Year: 2019

DataRoad has been selected by PTR Pharma Consulting to provide monthly IT Unlimited support, as well as website hosting and corporate email services

A DataRoad was chosen by the PTR Pharma Consulting to ensure all services are provided by monthly IT support, under the annual contract IT Unlimited, ensuring the continuous, secure and optimised operation of all the company’s information systems. This decision reinforces the growing confidence that organisations in the healthcare and pharmaceutical consultancy sectors have in DataRoad as a specialist and reliable technology partner.

In addition to IT support, PTR Pharma has opted to host your corporate website and email system on DataRoad’s servers, offering maximum availability, enhanced security and continuous monitoring — essential elements for businesses that rely on fast, secure and uninterrupted communication.

Complete IT Support with IT Unlimited — Total Availability, Zero Interruptions

The contract IT Unlimited ensures that PTR Pharma Consulting has a stable, efficient and continuously monitored IT operation. The services included are:

Support for jobs

Hardware and software troubleshooting
Performance optimisation
Direct support for users

Wireless network management and connectivity

Continuous Wi-Fi monitoring
Troubleshooting network faults
Optimising wireless coverage and security

Print system support

Settings, fixes and maintenance
Network connection and remote management

Server administration and maintenance

24/7 monitoring (Premium 365)
Updates and fixes
Backup management and data integrity

Internet connectivity and security

Firewalls and VPNs
Protection against attacks and intrusions
Traffic analysis and incident prevention

All this, combined with:

Services advanced monitoring
Smart alarm system for the early detection of faults
Availability and performance reporting
Unlimited remote and on-site support

Website hosting and email on DataRoad servers — Maximum availability and security

PTR Pharma has decided to migrate its:

Corporate website
Professional email system

for the DataRoad servers, ensuring:

High availability
Redundancy and automatic backups
Enhanced security
Protection against spam, phishing and external attacks
Improved performance and stability

Having its digital infrastructure hosted directly on DataRoad enables the company to operate with confidence and with the assurance of business continuity.

DataRoad — Expertise, certifications and experience at the service of companies

DataRoad stands out in the market for its technical capabilities and the excellence of its services, offering:

Specialised expertise

Years of experience in IT network installation, security, consultancy and support for demanding corporate environments.

Certifications from recognized manufacturers

Proven expertise in key networking, server, firewall and cloud technologies.

Specialized technical team

Experienced and certified professionals in the key areas required for the smooth running of companies’ IT systems.

Extensive portfolio of completed projects

Projects in offices, clinics, hotels, industrial premises, consultancy firms and public bodies.

IT Unlimited — Proactive IT services with monitoring and interventions

O IT Unlimited It is more than just a service: it is a guarantee that our clients’ IT operations will always remain:

Stable
Hold on
Monitored
Ready to respond to any incident

The set includes:

Monitoring 24 hours a day, 365 days a year
Automatic alarm
Unlimited remote and on-site support
Periodic reports
Preventive and proactive measures
Comprehensive management of systems, servers and networks

All with a single point of contact and a rapid response.

DataRoad's thanks

DataRoad would like to thank PTR Pharma Consulting trust in our services in the following areas:

IT consultancy
IT support
Unlimited IT Support
Network management and maintenance
Hosting of websites and emails

We will continue to ensure safety, stability and technological innovation at every stage of your operation.

Other DataRoad projects

See all Success stories from DataRoad and is News and projects.

Do you want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Find out about the IT Unlimited plan.

Do you need reliable business Wi-Fi?Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.See service

DataRoad — ongoing IT support for businesses

A DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.

No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.

DataRoad Services

IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
IT support for businesses: helpdesk with a ticketing system and defined response times.
Computer networks and structured cablingDesign, installation and certification.
Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
Cybersecurity and firewalls: Perimeter protection and secure remote access.
Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.

Get in touch with DataRoad

Are you thinking of migrating to Microsoft 365, or would you like to organise what you already have more effectively? We’ll analyse your situation and provide you with a no-obligation proposal.

Telephone351 211 459 950call to a national landline Emailsales@dataroad.ptPlease send us your order

Talking about Microsoft 365 »

DataRoad projects and success stories

Public Administration Social Services have chosen DataRoad to install a business wireless network with 14 access points in an building in Lisbon›Support and funds for investing in IT: what is available for SMEs in 2026/2027›How much does an hour of downtime cost in a 20-station company?›Why we don't provide point-of-care IT support (and why it protects your company)›Computer contract: the exit and data clauses that must be required›Centralized IT security: DataRoad protects all customers with the same, unified solution, monitored with alarm management›

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Related services

IT support on a retainer basis

IT Unlimited

Three tiers of managed support for businesses. Choose the one your operation needs.

remote

Essential

Remote and telephone support during working hours
Ticket support with ordering portal
Incident response with an SLA
Update and security patch management
Monthly report

View the Essential plan

Premium

Unlimited on-site support, with travel included
No time limit and no tie-in contract
24×7×365 Monitoring (Premium 365)
Complete IT infrastructure management
Cybersecurity included: managed firewall and antivirus
Priority SLA for critical incidents

View the Premium plan

full coverage

Premium 365

Everything included in Premium
24/7/365 support
Nights, weekends and bank holidays
Dedicated technical account manager
Business continuity plan
Tailored executive reports

View the 365 Premium plan

Compare the three plans and request a quote

Passion for well-made IT

We do IT right.

At DataRoad, technology is a passion. We really love what we do, and that shows in every network we install, in every problem we solve, and in every company we support.

Request a quote IT Unlimited ContractDataRoad · IT Services and Consulting

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