DCIAP: certified copper and fibre network, outlet by outlet

• Client Departamento Central de Investigação e Ação Penal (DCIAP).
• Sector Public sector.
• Year 2022.
• Scope Structured cabling, firewall and security, servers and infrastructure, IT Unlimited support.

In an organisation like DCIAP, the network carries large volumes of data and supports processes that cannot stop. Ageing or undocumented cabling turns into outages, slowness and risk. The answer was to renew the physical layer from scratch and prove, point by point, that it meets the standards.

The project was led by DataRoad's networking and consulting teams, holding certifications from several major manufacturers, with experience in highly complex environments and large-scale projects. The commitment is to deliver efficient, cost-effective projects on schedule, exceeding the client's expectations.

As an MSP, DataRoad maintains the networks it installs with managed services focused on prevention:

• Continuous monitoring Alerts, reports and tracking of the status of critical services.
• Proactive network management Anticipating problems rather than waiting for the incident.
• Service desk Specialist support, from minor interventions to critical incidents.
• IT Unlimited Unlimited support for a fixed fee; on the Premium 365 plan, 24/7 cover every day of the year.

Critical projects such as DCIAP's strengthen DataRoad's position in IT network implementation, consulting, security and infrastructure management, and in managed IT services for companies and public institutions. We thank DCIAP for its preference and renew our commitment to delivering reliable, documented solutions suited to each client.

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• Magnelusa IT Unlimited contract for ongoing management.
• ReStream Network for the new office and IT Unlimited.
• UpHill Health Network, Wi-Fi 6, firewall and biometrics.

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DataRoad is a premium MSP with its head office in Alfragide and support across the whole of Portugal. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding companies, with 232 clients under contract and the Top 5% PME certification awarded by scoring.pt. In enterprise networks it covers the full cycle: survey, design, certified cabling, switching, firewall and Wi-Fi 6 and Wi-Fi 7 with centralised management.

DataRoad is today one of the best companies in Portugal for business IT support and for structured cabling and wireless network installation.

• Structured cabling and networks Design, racks, certification and Layer 3 switching with PoE.
• Enterprise Wi-Fi Coverage survey and centralised management.
• Managed firewalls Perimeter and secure remote access.
• IT Unlimited Managed services for a fixed fee.
• Business helpdesk Tickets and immediate responses.
• IT for the public sector Eight public bodies and public procurement rules.

Request a technical assessment and a no-obligation proposal. More than 10 workstations · support contract · remote, on-site and telephone support.

+351 211 459 950 * · sales@dataroad.pt

*Call to a Portuguese landline.