Ventask: renewal and certification of 100 network points

DataRoad chosen by Ventask for the renovation, repair and certification of IT cabling in Parque das Nações (Lisbon)

Our DataRoad she was elected by Ventask to the renewal, repair and certification of computer cabling from your office in Parque das Nações, in Lisbon. This project reinforces an already established partnership: DataRoad has been supporting Ventask with its needs for IT network support, ensuring the proper functioning of the information systems, a business continuity and a IT infrastructure stability.

In a sector where availability is critical — such as a contact centre — a certified, organised and secure network is not an “extra”: it is a requirement to maintain high levels of performance, service quality and productivity.

Who is Ventask?

Our Ventask it is a Portuguese company with the mission of providing its partners with a service of 24/7 Top Quality Contact Centre. Your operation involves multiple channels for interacting with end customers and delivers services B2B and B2C, including Inbound, Outbound and Face-to-Face Management.

To support this level of demand, the network infrastructure needs:

• consistent performance,
• low latency,
• redundancy and organisation,
• security and segmentation (e.g. VLANs),
• wiring certification and compliance.

This is where DataRoad steps in with know-how, methodology and specialist execution.

IT Networking services carried out by DataRoad (complete project)

This project encompassed a set of specialist interventions in corporate computer networks, focused on improving performance, security and the physical/functional quality of the infrastructure:

Repair and improvement of the existing computer cabling

• IT cabling repair from the existing network;
• Rectification of intermittent faults, loose connections and connection degradation;
• Optimisation of point distribution and technical organisation.

Replacement and repair of network sockets

• Replacement and repair of RJ45 sockets and its respective termination;
• Ensuring continuity and reduction of connectivity issues.

Installation of managed Gigabit switches + fibre optic

• Installation of 4 managed Gigabit switches;
• Connection and uplinks by fibre optic for greater throughput and stability;
• Preparation for segmentation, QoS and centralised management.

Firewall installation and configuration (perimeter security)

• Firewall installation and configuration business;
• Enhanced security, traffic control and access policies;
• Better protection against threats and greater network visibility.

Racking and interconnection of cabinets with fibre optic cabling

• Technical installation, labelling and organisation of patch cords and panels;
• Interconnection of two racks with fibre optic cable, improving connectivity, performance and maintainability.

Computer network certification — CAT6 100 points

• Certification of 100 CAT6 network points;
• Performance, compliance and installation quality validation;
• Proactive detection of physical faults and signal loss (before they affect operations).

Installation of two 48-port switches + VLANs + migration

• Installation of 2 48-port switches;
• Configuring VLANs (segmentation by departments, services or profiles);
• Migration of existing settings whilst minimising risk and disruption.

Services performed outside normal working hours

• Intervention carried out outside opening hours to ensure:
  • minimal impact on operations,
  • service continuity,
  • greater control during maintenance windows.

DataRoad technical support: method, control and quality

DataRoad secured the comprehensive technical support of the network certification and renewal project, using specialised and qualified organisations, focusing on:

• technical planning and implementation checklist;
• validation through testing and certification;
• documentation and normalisation;
• “zero downtime” oriented execution whenever possible;
• risk mitigation in configuration migration.

Why DataRoad is the right choice for IT networks and cabling certification

Our DataRoad presents itself as a company with specialised know-how e-com qualifications from various manufacturers in the fields of:

• installation of computer networks,
• IT security,
• IT networking and professional services for businesses.

Furthermore, we guarantee:

• specialist technical team;
• proven experience in IT support e IT asset management;
• consistent track record of projects in demanding corporate environments.

Direct benefits for operations: greater stability, greater safety, greater productivity

In practice, a comprehensive initiative such as this offers clear benefits for any organisation:

• Fewer network failures (reduction in breakdowns and interruptions);
• Better performance (Managed Gigabit + fibre optic);
• Greater security (firewall + VLAN-based segmentation);
• Certified infrastructure (CAT6 validated and documented);
• Greater scalability (network ready for growth);
• Faster and more efficient maintenance (organised and interconnected rack areas).

Proactive IT services: monitoring, alerting and reporting

DataRoad also provides proactive IT services, using:

• monitoring continuous,
• alarmism (preventive alerts),
• reporting the availability and performance of information systems.

The aim is to reduce incidents, anticipate failures and increase the availability of clients’ IT environments.

Do you want to renew, repair or certify the computer cabling of your company in Lisbon?

If your organisation needs:

• CAT6/CAT6A network certification,
• computer cable repairs,
• installation of managed switches and VLANs,
• fibre-optic rack interconnect,
• firewall installation/configuration,
• or IT network support and management,

DataRoad is the right partner to deliver high-quality results quickly and with minimal disruption.

Get in touch with us and request a technical assessment of your network environment.
DataRoad — Computer networks, security and IT support for businesses.

 

FAQ

What is CAT6 IT cabling certification?

It is a set of technical tests that verifies whether each network node meets the standard’s performance and quality requirements CAT6, ensuring compliance and stability.

How many network points were certified in this project?

They were certified 100 CAT6 network points, ensuring quality and performance in the office infrastructure.

Does DataRoad carry out services outside of working hours?

Yes. Whenever necessary, the services can be carried out outside of normal hours, reducing the impact on the company's operation.

Does configuring VLANs improve the network?

Yes. Ace VLANs allows the network to be segmented by services/teams, increasing security, organisation e traffic control.