UpHill: network, biometrics and IT support Unlimited:
In this article
- DataRoad chosen by UpHill to renew its infrastructure…
- Installation and Upgrading of IT Infrastructure — Services…
- UpHill — The Portuguese startup that is revolutionizing digital health
- DataRoad — Expertise, certifications and technical excellence
- DataRoad as an MSP — Managed IT Services with IT Unlimited ()
- DataRoad — The ideal technology partner for start-ups, businesses…
- Frequently Asked Questions
Project details
- Client
- UpHill
- Sector
- Health
- Intervention
- Structured cabling · Enterprise wireless networks · Firewalls and security · Servers and infrastructure · Unlimited IT support
- Year
- 2021
DataRoad chosen by UpHill to renew its IT infrastructure, wireless network and implement advanced IT solutions with IT Unlimited support
Our DataRoad was chosen by the UpHill, one of Portugal’s most innovative start-ups in the field of digital health, to carry out the installation and complete refurbishment of IT cabling, implementation of the computer network, installation of corporate wireless access points and the integration of systems for biometric access control, ensuring a robust, modern IT infrastructure that is equipped to support the company’s rapid growth.
This project also forms part of an annual contract for IT Unlimited IT support, This ensures continuous monitoring, 24/7 monitoring (Premium 365), enhanced security, and a flawless IT operation.
Installation and Renewal of Computer Infrastructure — Services Provided by DataRoad
The team from Networking, Infrastructure e IT Consultancy DataRoad will install, configure and implement a comprehensive technological solution, including:
1. Installation of structured IT cabling
- Complete overhaul of the wiring to meet current standards
- Improved performance and reliability of the internal network
- Professional certification of network nodes
2. Installation of various corporate wireless access points
- Full Wi-Fi coverage in the office
- Network designed for high device densities
- Secure and optimised configuration
3. Installation of biometric access control systems
- Modern door-opening system
- Greater safety and traceability
- Integration with existing infrastructure
4. Printing services
- Equipment configuration
- Optimisation of the printing network
- Ongoing support
5. Firewalls, VPNs and internet access
- Advanced security and data protection
- Secure remote access for teams and partners
- Traffic monitoring and threat control
6. Ongoing support and IT Unlimited consultancy
- Comprehensive IT management
- Unlimited remote and on-site support
- Monitoring, alarm management and advanced reporting
- Enhanced security and ongoing maintenance
With this end-to-end solution, DataRoad ensures that UpHill has a technological infrastructure sturdy, modern, safe and ready to scale.
UpHill — The Portuguese startup that is revolutionizing digital health
Our UpHill It is a start-up founded in 2015 by three doctors which develops advanced software for:
- Hospital quality analysis
- Advanced clinical training
- Improving the uptake of international best practice
Their solutions enable healthcare professionals to:
Improving decision-making
Increasing the quality of care
Strengthening the patient's safety
Reduce clinical errors
Promote modern methods of training and assessment
UpHill has previously been awarded the Young Entrepreneur Award (ANJE) and is found in most of the private hospitals in Portugal, and is now a leading name in digital innovation in healthcare.
For a company operating in this critical environment, the stability of its IT systems is absolutely essential — which is why it chose DataRoad as its technology partner.
DataRoad — Expertise, certifications and technical excellence
DataRoad stands out in the business market thanks to its combination of:
Specialized knowledge
A technical team certified by leading manufacturers in the fields of computer networks, security and IT infrastructure.
Extensive experience in complex projects
Implementations in tech start-ups, hospitals, clinics, offices, manufacturing and large organisations.
Complete IT services offering
Including network installation, IT support, consultancy, security, wireless solutions, IT asset management and much more.
Certifications and professional practices
All facilities comply with international quality and safety standards.
DataRoad as an MSP — Managed IT Services with IT Unlimited ()
How Managed Service Provider, DataRoad guarantees:
- Advanced 24/7 monitoring (Premium 365)
- Smart alarm system
- Availability and performance reporting
- Unlimited remote and on-site support
- Server, network and IT equipment management
- Proactive incident resolution
With the IT Unlimited, UpHill will always have systems:
Available
Optimized
Insurance
Supervised in real time
No interruptions, no faults and always with specialist support.
DataRoad — The ideal technology partner for startups, innovative companies, and growing organizations
The choice of UpHill reinforces DataRoad’s position as a national leader in:
Computer networks
Enterprise wireless
IT security
IT Consulting
Solutions for technological startups
Managed IT services (MSP)
Ongoing IT support
With comprehensive solutions, a specialist team and a wealth of experience, DataRoad continues to support businesses seeking sustained growth, high-quality technology and seamless IT operations.
Other DataRoad projects
- 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
- France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
- Embassies, international organisations and prestigious companies choose DataRoad in Portugal
- DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
See all Success stories from DataRoad and is News and projects.
Do you want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Find out about the IT Unlimited plan.
FAQ — Frequently Asked Questions
What did DataRoad do for UpHill?
DataRoad renewed the IT cabling, implemented the IT network, installed corporate wireless access points and integrated biometric access control systems at UpHill, a Portuguese digital health startup.
Does the UpHill project include ongoing IT support?
Yes. The project includes an annual IT Unlimited support contract, with permanent follow-up and reinforced security. The 24/7 monitoring applies to the Premium 365 plan mentioned in the article.
Why integrate biometric access control into the network infrastructure?
Integrating the biometric systems into the network allows access control to be managed centrally over a robust, modern infrastructure prepared for the rapid growth of the company.
Does DataRoad work with companies in the healthcare sector?
Yes. DataRoad works with clinics and healthcare companies such as UpHill and Clínica do Lambert, and has clinics among its 232 clients under contract.
DataRoad — ongoing IT support for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you run a clinic and need to ensure your systems simply never go down? We’ll assess your infrastructure and provide a no-obligation quote.
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Related services
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
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