Yunit Consulting: IT Unlimited in Lisbon and Porto:
In this article
Our Yunit Consulting selected DataRoad to guarantee monthly IT support IT Unlimited to its offices in Lisbon and Porto, with an annual support contract covering around 50 jobs.
What the IT Unlimited contract includes
The service contracted by Yunit Consulting guarantees ongoing support for the company's two locations:
- Ongoing IT support about 50 jobs between Lisbon and Porto;
- Print and server management in both locations;
- Internet connectivity management of the two offices;
- Monitoring, remote support, alarm management and reporting continuous.
IT support for businesses with multiple offices
Managing the technological infrastructure of two geographically distant locations — Lisbon and Porto — presents specific challenges: ensuring the same level of response and availability in both offices, without relying on constant travel by technicians.
The IT Unlimited model responds to this challenge by combining remote support, with the rapid resolution of most incidents from a distance, and continuous monitoring of the entire infrastructure, enabling DataRoad to identify problems in any of the offices before they can affect the roughly 50 workstations of the Yunit Consulting team.
About Yunit Consulting
Yunit Consulting's mission is to support Portuguese SMEs in being well prepared, making them more competitive through solutions oriented towards growth and efficiency. The company accompanies each client's evolution at any stage — from fund raising to cost optimisation and expansion into new markets.
Benefits for the customer
- Consistent support in Lisbon and Porto, without relying on travel;
- Rapid response via remote support and proactive monitoring;
- A specialist team certified by various manufacturers in the IT sector;
- Regular reporting on information systems availability.
DataRoad thanks Yunit Consulting for choosing our IT consultancy, IT support, and computer network management and maintenance services.
Other DataRoad projects
- 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
- France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
- Embassies, international organisations and prestigious companies choose DataRoad in Portugal
- DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
See all Success stories from DataRoad and is News and projects.
Do you want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Find out about the IT Unlimited plan.
FAQ — Frequently Asked Questions
How many workstations does the Yunit Consulting IT Unlimited contract cover?
The Yunit Consulting IT Unlimited contract covers around 50 workstations, spread over two offices in two cities, under an annual monthly IT support contract.
What does the IT Unlimited service include for Yunit Consulting?
It includes permanent IT support for workstations, printing and server management, management of the internet connectivity of both offices, and monitoring, remote support, alerting and continuous reporting.
How is IT support delivered to a company with several offices?
Managing technology across several locations calls for a single partner, with centralised monitoring and remote support. DataRoad delivers the same level of service to both Yunit offices, with continuous reporting.
What are the term and notice period of the IT Unlimited contract?
The IT Unlimited contract is annual, with automatic renewal and 60 days notice. It is intended for companies with more than 10 workstations, such as Yunit Consulting, which has around 50 workstations on IT Unlimited.
DataRoad — ongoing IT support for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.
DataRoad projects and success stories
DataRoad Blog Articles
- IT services for businesses: support and maintenance
- Gesto Energia: IT consultancy and maintenance – IT Unlimited
- SEPLEU: IT infrastructure and IT Unlimited maintenance
- Velv by OnRising extends its IT Unlimited contract with DataRoad to 200 workstations (2024)
Related services
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
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