Uriach has chosen DataRoad for its ‘IT Unlimited’ monthly IT support and the comprehensive management of its IT systems...

Uriach: monthly IT Unlimited support and systems management

Uriach: IT Unlimited monthly support:

3 min read · DataRoad

Project details

Client
Uriach
Sector
Health
Intervention
Structured cabling · Enterprise wireless networks · Firewalls and security · Servers and infrastructure · Unlimited IT support
Year
2020

Uriach — DataRoad IT project

Uriach chooses DataRoad for IT Unlimited monthly IT support and complete management of its information systems in Lisbon

Our Uriach, a leading international company in the health and wellness sector, present in more than 70 countries, selected the DataRoad to ensure your monthly IT support service IT Unlimited, ensuring the continuous, safe and efficient operation of your entire technological infrastructure in the Lisbon office.

With this annual contract of professional IT support, Uriach now has a dedicated, specialist and permanently available technical team to ensure operational stability, superior performance and total protection of your information systems.


Comprehensive and continuous IT support for maximum productivity

DataRoad will be responsible for comprehensive support for Uriach's technological infrastructure, ensuring:

  • Ongoing IT support for jobs
  • Management and optimisation of the corporate wireless network
  • Systems support for printing and networking
  • Administration and maintenance of the enterprise servers
  • Guarantee of stable and secure internet connectivity
  • 24/7 monitoring (Premium 365) of all the systems
  • Smart alarming and early incident detection
  • Immediate remote support and on-site intervention when necessary
  • Periodic health reporting of computer systems

This service model guarantees Uriach a stable, fast and secure infrastructure — essential for a global company with critical operations in the healthcare sector.


Uriach – A global brand with a presence in over 70 countries

Our Uriach it is a historical company dedicated to the development of health, wellbeing and lifestyle solutions, with a consolidated presence in the international market and products sold in:

  • Europe
  • Latin America
  • Middle East
  • North Africa
  • Asia

Your continued growth demands robust technological infrastructure and professionals capable of guaranteeing permanent support — which is why choosing an experienced partner like DataRoad is a strategic move.


DataRoad thanks for the trust and reaffirms its commitment to technical excellence

Our DataRoad thanks Uriach trust in our services in the following areas:

  • IT consultancy
  • Expert IT support
  • Computer network management and maintenance
  • Managed IT services and 24/7 monitoring (Premium 365)

This partnership reinforces DataRoad's position as a benchmark technology supplier for domestic and international companies that demand quality, security, speed and total reliability in their information systems.


DataRoad – Specialization, experience and certifications that make the difference

DataRoad distinguishes itself in the market by:

  • Specialised expertise in business computing
  • Vast experience with critical infrastructure
  • Leading manufacturer certifications in the IT sector
  • Projects carried out in Portugal, Europe and Africa
  • Technical team certified, experienced and highly qualified

We specialise in:

  • Business IT support and assistance
  • Installation of structured computer networks
  • IT security
  • Corporate wireless networks
  • IT asset management
  • Technical consultancy and auditing
  • Redundancy and business continuity solutions

DataRoad ensures that all services provided are carried out with rigor, efficiency and a total focus on the real needs of businesses.


IT Unlimited – Proactive IT support and 24/7 monitoring (Premium 365)

To complement this partnership, Uriach will count on the service of excellence IT Unlimited, which offers:

  • 24/7 continuous monitoring
  • Advanced alarm system
  • Rapid remote and local response
  • Preventative and corrective maintenance
  • Detailed reporting on system availability
  • Comprehensive IT infrastructure management
  • Unlimited business technical support

O IT Unlimited it was developed for companies that require high operational availability, maximum security and complete peace of mind in the daily operation of your systems.

Other DataRoad projects

See all Success stories from DataRoad and is News and projects.

Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.

DataRoad — ongoing IT support for businesses

Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.

No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.

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Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.

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