There is a type of client that doesn't choose an IT supplier by price: they choose by who responds when the system goes down, who signs what they promise and who manages to pass a security audit carried out
IT Unlimited — Ongoing Support
IT Unlimited: DataRoad's unlimited IT support service, with unlimited call technical assistance to keep your company always operational.
The DataRoad website in five languages for international companies is now available at www.dataroad.pt: Portuguese, English, Spanish, French and German. It wasn't a marketing decision — it was a consequence. A significant part of our clients already
IT infrastructure checklist for returning from holiday: September is the month when most companies call us with the same type of problem: the laptop that was left turned off for a month and now won't boot, the
IT budget for 2027: September and October are the months when most SMEs finalise their budget for the following year, and IT usually gets lumped into a single line — "IT: same as last year"
Infraestrutura de IT para hotéis no Rossio e Restauradores: Procura o serviço, e não o projeto? Este artigo é um caso de cliente. Se chegou aqui à procura de informática para hotelaria: rede, Wi-Fi, videovigilância e PMS,
3 min read DataRoad In short Response time and resolution time are different things. Many contracts guarantee only the first — and it is the second that matters to the business. An SLA with no defined consequence is
3 min read DataRoad In short There is no price per extension. The cost is divided into central, terminals, installation, traffic and maintenance — and proposals rarely separate these five components. A one-year comparison is always misleading.
3 min read DataRoad In short, PBX and PABX are the same thing. The real decision is between having the switchboard on your premises or hosted by a provider. Five questions decide the choice: number of locations,
3 min read DataRoad In short An in-house technician costs significantly more than their salary: social security contributions, training, holidays and absences. A monthly retainer gives you access to various specialities — network, servers, security — for the cost of one
3 min readDataRoadIn shortTwo models on the market: ad-hoc intervention (hourly rate) and monthly fixed-cost retainer.The price depends on the number of workstations and servers, the criticality of the operation and the agreed response times.The cost