In 2022, DataRoad recorded further growth of 73%, driven by new projects and the onboarding of new companies in the consumer sector...

DataRoad grows by 73% in 2022 with new IT projects

DataRoad grows 73% in 2022:

5 min read · DataRoad

DataRoad — IT services and support for businesses

73%Growth in 2022
232DataRoad customers with a contract

DataRoad grows by 73.30% in 2022 and consolidates its growth trajectory in the IT services sector

Our DataRoad registered in 2022 a growth of 73.30%, continuing the strong performance seen in previous years — notably in 2021, with growth of 75,51% compared with 2020. These results reflect the growing confidence of Portuguese businesses in IT services, managed IT solutions and specialist support provided by DataRoad.

Over recent years, DataRoad has established itself as a natural choice from countless companies to the management, administration and maintenance of your IT infrastructure, ensuring stable, secure and future-proof technological infrastructures.


Sustained growth thanks to customer trust

This positive performance is a direct result of customer trust at DataRoad, both in management of your information systems, as in the implementation of advanced technological solutions that reinforce the security, stability and operational efficiency of organisations.

DataRoad and its entire team thank you for the recognition and renew their commitment to maintaining a superior level of excellence in 2023 and the years to come.


Focus on quality, protection and business continuity of IT systems

In 2023, DataRoad will continue to invest in continuous improvement of your specialist technical services, expanding the IT solutions that promote:

  • Advanced IT infrastructure protection
  • System stability and performance
  • Sustained growth of clients' business areas
  • Reduction in failures and downtime
  • Operational efficiency

Specialised and Certified IT Services provided by DataRoad

Some of the main services provided by DataRoad include:

  • Complete IT management and maintenance for businesses — IT Unlimited Contract
  • On-site, remote and telephone IT support
  • Specialised IT consultancy and auditing
  • Management, installation and maintenance of IP PBX telephone systems (on-premise or Cloud)
  • Implementation of structured computer cabling with certification, identification and labelling
  • Remote working solutions with firewalls, VPNs and secure access
  • Network, server, endpoint and corporate device protection
  • IT security through firewalls, advanced antivirus and prevention systems
  • Local and cloud backups, redundancy and failover solutions
  • Incident management and user support requests
  • 24/7/365 monitoring and alarm notification (Premium 365) of information systems

DataRoad – IT Services Specialists for Businesses

DataRoad distinguishes itself in the market by:

  • highly specialised know-how
  • Extensive experience in the information technology sector
  • Industry-leading manufacturer certifications
  • Experienced and certified technical team
  • Solid portfolio of successfully completed projects

We provide professional services of installation of computer networks, IT security, IT consultancy, networking, helpdesk, service desk, MSP e IT support — always focusing on efficiency, safety and operational continuity.

In 2022, DataRoad was also awarded the distinction – TOP 5% Best SMEs in Portugal – having met the eligibility criteria and achieved an “Excellent” rating for its performance and financial soundness index (IDS).

DATAROAD 513368078 TOP5 Seal — DataRoad IT project

DataRoad it stands out for its highly specialised and certified team, with extensive experience in IT support, installation of computer networks, IT security e management of corporate IT infrastructure. Over the years, we have developed and implemented numerous highly complex projects, always ensuring solid, secure and efficient results for our clients.

With in-depth technical know-how and certifications from industry-leading IT manufacturers, we ensure professional IT services and robust technological solutions, designed to respond to the real needs of modern businesses.

Our goal is clear: to provide IT support and specialised consultancy that not only comply, but exceed our clients' expectations, ensuring a service efficient, cost-effective, safe and delivered on time.


MSP DataRoad – Complete IT Systems Management

How MSP (Managed Service Provider), DataRoad ensures the full management of companies' information systems, guaranteeing:

  • Preventative and corrective maintenance
  • Continuous systems monitoring
  • Advanced alarm system
  • Detailed availability and performance reporting
  • Rapid intervention and ongoing support

All of this through our exclusive service “IT Unlimited”, available in the options Premium e Premium 365 ().


Added Value for Businesses That Demand Quality

Our experience, certifications and proactive approach make us a strategic partner for companies looking for:

  • Stability and security of your systems
  • Optimised and certified computer networks
  • Fast and effective technical support
  • Specialist IT consultancy
  • Managed IT services with 24/7 monitoring (Premium 365)

DataRoad combines technical expertise, hands-on experience and a commitment to excellence to deliver comprehensive IT solutions that increase productivity, reduce failures and ensure operational continuity.


Proactive IT Services for Businesses

DataRoad provides comprehensive services in:

  • Networking and Network Infrastructure
  • Service Desk and IT Support
  • IT security and firewalls
  • IT consultancy and auditing
  • Management and monitoring of systems 24/7 (Premium 365)
  • Remote and on-site IT support

Under the contract IT Unlimited, our clients benefit from unlimited support, complete monitoring and continuous follow-up — guaranteeing total peace and quiet in the operation of its IT systems.

Other DataRoad projects

See all Success stories from DataRoad and is News and projects.

Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.

FAQ — Frequently Asked Questions

How much did DataRoad grow in 2022?
DataRoad grew by 73.30% in 2022, continuing the 75.51% growth recorded in 2021 compared with 2020. The results reflect the growing confidence of Portuguese companies in IT services, managed IT solutions and specialist support.

What is behind the growth of DataRoad?
It is due to client confidence, both in the management of their information systems and in the implementation of advanced technology solutions that strengthen security, stability and operational efficiency. DataRoad today has 232 clients and 11 years in the market.

What improvements does DataRoad prioritise in its technical services?
Advanced protection of IT infrastructure, system stability and performance, fewer failures and outages, operational efficiency and sustained growth of the business areas of its clients, with continuous improvement of its specialist technical services.

How does the DataRoad IT support contract work?
The contract is annual, with automatic renewal and 60 days notice, for companies with more than 10 workstations. It includes remote, on-site and telephone support and continuous follow-up of the infrastructure, with immediate response times.




DataRoad — ongoing IT support for businesses

Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.

No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.

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Most popular

IT Unlimited Essential

Desde 395 €por mês (+ IVA), para 10 postos

  • Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
  • Remote and telephone support only
    no travel included
  • Ticketing support
    with orders portal
  • Incident response with an SLA
  • Update management
    and security patches
  • Monthly activity report
  • Helpdesk during working hours
    by email and telephone
  • The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
View the Essential plan
Most popular

IT Unlimited Premium

Desde 750 €por mês (+ IVA)

  • Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
  • Unlimited in-person support
  • With travel included
  • Monitoring and alarm systems
  • Complete IT infrastructure management
  • Cybersecurity included
    managed firewall and antivirus
  • Priority SLA
    immediate response to critical incidents
  • No limit on hours
  • Dedicated helpdesk
    with priority in the queue
  • The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
View the Premium plan
Most popular

IT Unlimited Premium 365

Desde 1.200 €por mês (+ IVA)

  • Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
  • Everything that’s included
    no IT Unlimited Premium
  • 24 hours a day, 7 days a week, 365 days a year support
  • Out-of-hours support: evenings,
    weekends and bank holidays
  • Dedicated technical account manager
  • Regular IT strategic alignment meetings
  • Business Continuity Plan (Disaster Recovery)
  • Priority access to network and infrastructure projects
  • Customised executive reports
  • The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
View the 365 Premium plan

Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço

Passion for well-made IT
We do IT right.

At DataRoad, technology is a passion. We really love what we do, and that shows in every network we install, in every problem we solve, and in every company we support.

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