Gesto Energia: IT consultancy and maintenance:
In this article
Project details
- Client
- Gesto Energia
- Sector
- Companies and offices
- Intervention
- Business wireless networks · Firewalls and security · Servers and infrastructure · IT Unlimited support
- Year
- 2022
Gesto Energia SA chooses DataRoad for comprehensive IT support with an IT Unlimited contract
Our DataRoad was chosen by the Gesto Energia SA to ensure all IT services, IT maintenance and monthly technical support through your annual contract IT Unlimited. With this partnership, DataRoad guarantees proper functioning, safety and operational continuity of the company's information systems, offering a permanent, reliable service tailored to Gesto's technological needs.
Continuous IT Support and 24/7 Monitoring (Premium 365)
DataRoad will provide full support for all of Gesto's IT infrastructure, including:
- Ongoing IT support to the workplace
- Management and maintenance of corporate wireless network
- Administration of critical servers and services
- Print management and internet connectivity
- Continuous monitoring two IT systems
- Advanced alerting and immediate incident detection
- Unlimited remote support with rapid response
- Detailed reporting on system availability
With the service IT Unlimited, Gesto benefits from a stable, secure technological environment monitored 24/7.
About Gesto Energia SA
Our Gesture it is an international company founded in 2008, recognised for its work in energy consultancy and no renewable energy project development.
With an active presence in Africa, the Americas, Asia and Europe, and more than 50,000 MW of developed renewable energy projects, Gesto stands out for its vast know-how in:
- Assessment of renewable resources
- GIS and energy modelling
- Energy policies and strategies
- Rural planning and electrification
- Engineering, supervision and development of energy projects
The company has become a leading global partner in the promotion of sustainable energy systems.
Customer Thank You
DataRoad would like to thank Gesto Energia the trust placed in our services of:
- IT consultancy
- Professional IT support
- Computer network management and maintenance
- Managed IT services
It is a privilege for us to support an organisation of international significance in the energy sector.
DataRoad – Specialists in IT Services and Managed IT
DataRoad is a company with specialised know-how, extensive experience and certifications from leading manufacturers in the field of information technology. We specialise in the areas of:
- Business IT support
- Installation and management of computer networks
- IT security and firewalls
- Professional IT Helpdesk and Support
- Specialist IT consultancy
- IT asset management
- Networking and IT infrastructure
Our technical team is certified and highly qualified to ensure security, stability, efficiency e business continuity.
IT Unlimited – Proactive IT Services 24/7/365
The service IT Unlimited, available in the versions Premium e Premium 365, ensures:
- Proactive monitoring
- Advanced alarm system
- Continuous reports
- Unlimited remote and on-site support
- Rapid intervention
- Preventative and corrective maintenance
An ideal solution for businesses that require systems that are always operational, secure and properly monitored.
Other DataRoad projects
- 24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for IT support and management and installation of IT networks
- France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
- Embassies, international organisations and prestigious companies choose DataRoad in Portugal
- DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
See all Success stories from DataRoad and is News and projects.
Do you want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Find out about the IT Unlimited plan.
FAQ — Frequently Asked Questions
What does the IT Unlimited contract of Gesto Energia include?
It includes permanent IT support for workstations, management and maintenance of the corporate wireless network and administration of servers and critical services, under an annual IT Unlimited support contract with DataRoad.
Does Gesto Energia have 24/7 monitoring?
The article mentions 24/7 monitoring under the Premium 365 plan. 24/7 monitoring and support are exclusive to Premium 365 IT Unlimited clients and are not included in the other plans.
How long is the IT Unlimited contract?
The IT Unlimited support contract is annual, with automatic renewal and 60 days notice, and is intended for companies with more than 10 workstations.
What benefits does IT Unlimited bring to a company such as Gesto Energia?
It ensures the proper operation, security and operational continuity of information systems, with a permanent service adapted to the technology needs of the company. Security is included in the IT Unlimited plans.
DataRoad — ongoing IT support for businesses
Our DataRoad it is a premium managed IT services company (MSP), Based in Alfragide and with support nationwide, for 11 years it has provided the IT infrastructure for organizations that cannot stop — public agencies, embassies, hotels, clinics and demanding companies — with a certified technical team, ongoing monitoring and an unlimited support model, the IT Unlimited. There are 232 customers with a contract and the Top 5% SME certification, awarded by scoring.pt.
No IT support, DataRoad takes full charge of the company's IT infrastructure: a helpdesk with a ticketing system, remote and on-site assistance, server management and Microsoft 365, backup copies, cybersecurity, and proactive monitoring.
DataRoad Services
- IT Unlimited — unlimited IT support: unlimited assistance with a fixed monthly fee, with permanent monitoring and alarm system.
- IT support for businesses: helpdesk with a ticketing system and defined response times.
- Computer networks and structured cablingDesign, installation and certification.
- Enterprise wireless networksCoverage study, Wi-Fi 6 and Wi-Fi 7, centralized management.
- Cybersecurity and firewalls: Perimeter protection and secure remote access.
- Information Technology for the Public SectorExperience with eight public entities and with the rules of public procurement.
Get in touch with DataRoad
Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.
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Related services
IT Unlimited Essential
Desde 395 €por mês (+ IVA), para 10 postos
- Includes unlimited helpdesk, PC management, monitoring, patch management, and remote support
- Remote and telephone support only
no travel included - Ticketing support
with orders portal - Incident response with an SLA
- Update management
and security patches - Monthly activity report
- Helpdesk during working hours
by email and telephone - The price may increase with the number of stations, the size of the network, servers, websites, printers, NAS devices, critical systems, and Apple equipment.
IT Unlimited Premium
Desde 750 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Unlimited in-person support
- With travel included
- Monitoring and alarm systems
- Complete IT infrastructure management
- Cybersecurity included
managed firewall and antivirus - Priority SLA
immediate response to critical incidents - No limit on hours
- Dedicated helpdesk
with priority in the queue - The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, and Apple equipment.
IT Unlimited Premium 365
Desde 1.200 €por mês (+ IVA)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management, and remote support
- Everything that’s included
no IT Unlimited Premium - 24 hours a day, 7 days a week, 365 days a year support
- Out-of-hours support: evenings,
weekends and bank holidays - Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the park and the network, servers, websites, printers and NAS, critical systems, Apple equipment and off-hours coverage
Don't know which one to choose? Talk to us and receive a fixed-price quote · Como se calcula o preço
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