Experience, certifications and specialised know-how in the IT field

 

IT services that reduce costs, increase operational efficiency and place your business at the forefront

We have a specialised and certified technical team in the IT area, with many years of experience in the market in the areas of implementation, systems integration, network installation and configuration as well as IT security

 

Find out more about our IT management and maintenance services and IT assistance for companies

 

 

 

 

  1. Home
  2. Computer Services

Get to know our services in the IT area for companies

 

DataRoad works in the IT area and integrates IT services and IT consulting, with the mission of developing solutions that help companies grow.

We offer different types of business IT support tailored to your needs, for this we distinguish ourselves by the quality of price compared to the competition and by the speed and efficiency with which we provide our technical IT support services.

 

 

DataRoad presents itself as a company with specialised know-how, vast experience and several certifications from different manufacturers in the IT area, IT network installation, IT security and professional and certified IT services for companies.

We guarantee a specialized team and present several projects already carried out in the areas of computer support, computer network installation and management of companies' computer parks.

DataRoad's goal is to provide quality IT support and IT consulting services that meet or exceed all client requirements in an efficient, cost-effective and timely manner.

As an MSP (Managed Service Provider), DataRoad will support all of its customers' IT systems.

We provide proactive IT services allied to monitoring, alarming, and reporting the availability of your customers' information systems with our "IT Unlimited" Premium and Premium 365 x 7 x24h service.



Get to know our IT Unlimited service here - IT managed services for business
Computer services and computer maintenance for businesses

 

These strengths make us a valuable partner for IT Services, and our broad knowledge base also adds value to our customers' varied projects in networking, IT support, and IT Consulting.

DataRoad presents itself as an information technology company as an MSP with specialized know-how, vast experience in the IT area and several certifications from different renowned manufacturers. We guarantee a specialized and certified team in the areas of computer support, computer network installation, and IT park management for companies with managed IT services.

DataRoad provides proactive IT services, Networking services, Service Desk and Helpdesk services, IT consulting allied to monitoring, alarming and reporting the availability of its clients' information system services with its "IT Unlimited" IT support contract available 24x7 365 days.

 

The continuous training and certifications of our employees in the IT area, allow us to respond efficiently to the needs of our clients in various areas such as:

  • Installation of computer networks and cabling

    Network installation projects and maintenance of cabling and fibre optics
    Network certification

  • Wireless network installation

    Professional wireless networking solutions. Social networking and payment/voucher login portals. Wireless networks that guarantee total coverage. Wireless network management and administration

  • Unlimited Computer Support Services

    Local, remote and telephone support with no time limit. No binding contracts, annual contracts

  • Remote IT support

    Remote and immediate computer assistance
    Solving problems quickly

  • Office 365 and Google G Suite

    Office 365 and Google G Suite administration, management and migration services

  • High availability and redundancy solutions

    Redundancy and failover solutions for services and networks. Redundancy of internet access services.

  • Backup and disaster recovery solutions

    Local, remote and cloud backups. Server and endpoint protection.

  • Computer Virtualisation

    ESXi , Hyper-V and Proxmox management and administration and maintenance of virtualisation solutions

  • Computer security

    Management and administration of Antivirus, Firewalls and Gateways

  • VOIP Call Centres

    Installation, configuration and maintenance
    IP switches and IP phones

  • IP Video surveillance

    Installation of IP video surveillance cameras
    Remote monitoring
    Recording and monitoring systems

  • Access Control

    Biometric access control
    Door opening
    Attendance control clocks

Advantages of our computer assistance and IT support services

  • On-site assistance

  • Permanent remote and telephone assistance

  • Immediate response times

  • Travel included in Lisbon

  • Scheduling depending on your availability

  • Remote management and monitoring with alarming

  • A single partner for the entire IT sector

  • Technical certifications at your disposal

  • Standby available after hours and at weekends

Computer assistance plans and computer services for companies:

 

 

Punctual assistance

The occasional assistance will be for occasional needs, without any commitment and only when the client needs it. You can always request our services for a one-off intervention. The cost is per local, remote or telephone intervention and does not include travel.

Unlimited Monthly Agreement

The monthly contract implies guaranteed support and thus shorter response times and is calculated on the number of posts and hours required for the proper functioning of the client's systems. Its payment is monthly or quarterly and has a fixed cost without any limit on the number of monthly hours.

Unlimited Annual Contract

The annual contract includes a series of services with no time limit and aims to support the client after an implementation, or even permanently, so that he maintains the high level of functioning of his systems, guaranteeing the necessary IT maintenance.