DataRoad implements a hybrid solution combining on-premises IP-PBX systems and Microsoft Azure cloud-based systems for NewHotel Software
DataRoad was selected by NewHotel Software, an international leader in technology solutions for the hospitality industry, to install, configure, and operate two IP-PBX telephone systems—one on-premises and the other on the Microsoft Azure cloud—serving its offices in Lisbon, Braga, Faro, and Funchal.
This project reinforces DataRoad’s position as a leading technology partner in the development and management of advanced business communications solutions, combining reliability, scalability, and full integration with critical systems.
✅ Hybrid IP-PBX solution for maximum flexibility and business continuity
DataRoad will be responsible for the entire technical process, including:
- Complete installation of the two IP-PBX telephone systems
- Configuration, parameterization, and integration with existing infrastructure
- Creation and optimization of extensions, call queues, and IVR
- SIP trunk connection and management and VoIP service providers
- Unified configuration for the offices in Lisbon, Braga, Faro, and Funchal
- Ongoing maintenance and 24/7 monitoring
- Ongoing operation and management of the solution
The solution will enable NewHotel Software to improve the quality of its internal and external communications, reduce operating costs, and ensure greater flexibility for geographically dispersed teams.
✅ On-premises IP-PBX infrastructure + Microsoft Azure cloud: the best of both worlds
The architecture proposed by DataRoad combines:
🔹 On-premises IP-PBX
- Lower latency
- Direct control over the infrastructure
- High operational reliability
🔹 Microsoft Azure Cloud IP-PBX
- High availability
- Instant scalability
- Geographic redundancy
- Ideal for remote teams and international operations
The integration of these two layers enables a hybrid solution with superior resilience, redundancy, and flexibility—crucial for a global company like NewHotel Software.
⭐ NewHotel Software – 35 years leading the global hotel industry
Founded in 1984, NewHotel is recognized worldwide for developing high-quality integrated software for hotel management.
With more than:
- 3,500 hotels
- Operations in 64 countries
- Customers in Europe, the Middle East, Africa, the Americas, the Caribbean, Asia-Pacific, and the Atlantic
The company operates in an industry where operational continuity and efficient communication are essential, making this partnership with DataRoad all the more strategic.
Learn more about NewHotel Software here.
✅ A thank you from DataRoad
DataRoad would like to thank NewHotel Software for the trust they have placed in our team and our services:
- IT Consulting
- Installation and management of IP-PBX telephone systems
- Managed IT Services
- Computer Network Maintenance
- Specialized technical support
This selection underscores DataRoad’s credibility, quality, and technical expertise in implementing complex solutions for companies with global operations.
✅ DataRoad – Experts in IP-PBX, networking, security, and managed IT services
DataRoad stands out in the market for its expertise and certifications in:
- Installation of structured computer networks
- On-premises and cloud-based IP-PBX phone systems
- Cybersecurity
- IT consulting and auditing
- IT Asset Management
- Corporate wireless networks
- Redundancy and Business Continuity Solutions
- Managed IT services with 24/7 monitoring
With a certified team and extensive experience in national and international projects, DataRoad delivers reliable, scalable, and high-performance technology solutions.
✅ IT Unlimited – Proactive IT support and 24/7 monitoring
DataRoad complements this project with its IT Unlimited services, which include:
- 24/7 system monitoring
- Alarm systems and early incident detection
- Remote and on-site support
- Comprehensive availability reports
- Ongoing management of the client's infrastructure
This approach ensures that the IP-PBX solution remains stable, optimized, and fully operational.
