7 min read · DataRoad In summary Backup is having copies. Disaster recovery is getting back to work within an acceptable timeframe. An SME needs both of these things. Everything is decided by two questions: how long
7 min read · DataRoad In summary: Between 50 and 200 positions, the question no longer becomes "technical or advancement" and becomes "does one department of IT suffice?". A complete department requires several people and specializations:
3 min read DataRoad In short Response times increasing without explanation or compensation. There is no formal SLA - or there is, but no one measures it. No proactive monitoring: it is always the company that discovers the problems. Everything depends on a single
3 min readDataRoadIn shortDedicated firewall with network segmentation between critical systems, workstations and visitors.Tested backups, with at least one offline or immutable copy.Multi-factor authentication for email and all remote access.Updates of
3 min readDataRoadIn shortAn MSP manages IT continuously, rather than just responding when something breaks.Traditional outsourcing sells hours; an MSP sells availability.The model is preventive: monitoring, updates and intervention before the
3 min readDataRoadIn shortTwo models on the market: ad-hoc intervention (hourly rate) and monthly fixed-cost retainer.The price depends on the number of workstations and servers, the criticality of the operation and the agreed response times.The cost
MSP for managed IT services: 5 min read · DataRoad In this article, DataRoad strengthens its national and international presence and consolidates itself as a… DataRoad’s Specialized Areas of Expertise Incidents response times or SLAs (levels)
Looking for the service rather than the project? This article is a customer case study. If you landed here looking for Hospitality IT: cabling, WiFi and CCTV, that is the page you need. 7 min read
7 min read · DataRoadIn summary, IT Unlimited is DataRoad’s unlimited IT support service: helpdesk, assistance, permanent monitoring and alarm notification for a fixed monthly fee. No hourly charges and no surprises on the bill,
Information systems from Infocapital: Are you looking for the service, not the project? This article is a news item from DataRoad. If you came here looking for IT services for companies, this is the page you are interested in. 6