IT Consultancy for Businesses
Global IT support service retainers
Total management of companies' IT departments
Travel included, no contract
Enterprise computer networks
Computer network solutions, wireless networks
Installation of cabling and computer networks
Enterprise wireless infrastructure and solutions
// ALL SERVICES
IT services for businesses — everything under one roof
DataRoad provides end-to-end IT services for businesses — from support retainers and cybersecurity to cabling and the cloud — taking full charge of your company's IT with certified technicians, documented processes and predictable costs. A single point of contact. Zero excuses.
Our services
IT Unlimited — Monthly Retainer
Your IT department for a fixed fee: unlimited support, 24/7 monitoring and preventive maintenance.View service →IT Support
Local, remote and telephone support with a response time of minutes and a written SLA.View service →Total IT Management
Workstations, servers, network and cloud managed by a single team, with a single point of contact.View service →Structured cabling
Certified Cat.6/6A installation with organised patch panels and certification reports.View service →Office Networks
Design and installation of office networks, fully documented and ready to scale.View service →Wireless Networks
Professional Wi-Fi with coverage survey, seamless roaming and guest network.View service →Firewalls and Cybersecurity
Managed firewalls, VPN and ransomware protection, with continuous alerts and updates.View service →CCTV
Professional CCTV: IP cameras, secure recording and GDPR/CNPD compliance handled from the outset.View service →Managed Backups
Automatic, encrypted, off-site backups — with regular restoration testing.View service →Microsoft 365 and the Cloud
Migration and management of Microsoft 365 and Google Workspace, with optimised licensing.View service →IP Telephone Systems
IP PBX voice solutions with auto-attendant, reporting and cost reduction.View service →IT Consultancy
Audit, investment plan and strategic monitoring of your IT area.View service →IT Outsourcing
The complete IT department on an outsourcing basis, for a fixed monthly retainer and with an SLA.View service →Managed Cybersecurity
24/7 managed layered protection: firewalls, workstations, email, access and backups.View service →Why hand everything over to a single partner?
When IT is split across multiple suppliers, the fault always lies with someone else. At DataRoad there is nowhere to point fingers: we take on the complete infrastructure — and we answer for it. A team certified in Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware, with guaranteed cover for holidays and absences, a client portal with all requests logged and monthly reports of the work carried out.
How we got started
Diagnosis
We analyse the current infrastructure, risks and costs — with no obligation and no technical jargon.
Proposal
Get the scope, response times and monthly fee in writing. No small print.
Transition
We migrated from our current supplier in a planned manner, without any disruptions and without the team even noticing.
Continuous management
24/7 monitoring, preventative maintenance and a monthly report showing what has improved.
Internal IT department, freelance technician or managed service provider?
It is the calculation every decision-maker makes. An internal technician costs over €25,000 a year — and takes holidays, gets ill and does not know everything. The occasional technician “when they can” charges by the hour and shows up after the problem has occurred. A managed partner like DataRoad gives you an entire team, with all specialisms, for a fixed monthly retainer lower than the cost of a single employee — and with a written SLA.
Estimated cost
Fixed monthly fee, no surprises or minute-by-minute billing. Budgeting for IT becomes simple.
All specialities
Networks, security, cloud, communications and support — without hiring five different specialists.
Real responsibility
Contractual SLA, monthly reports and a single person responsible for everything working. No excuses between suppliers.
Across all sectors, nationwide
We serve all sectors of activity — clinics and healthcare, hospitality, offices, retail and the public sector — with teams on the ground in Lisbon, Cascais, Oeiras, Setúbal and the whole country and immediate remote support wherever your business is. Also discover our success stories and the guaranteed service levels.
Frequently asked questions about IT services for businesses
How much does an IT service for businesses cost?
It depends on the number of users and the complexity of the infrastructure. IT Unlimited plans operate on a fixed monthly retainer — with no hourly rates or surprises. Request a proposal: we will reply in less than 24 working hours, with no obligation.
What does an IT retainer include?
Unlimited helpdesk support (remote, telephone and on-site), 24/7 server and workstation monitoring, preventive maintenance, backup and security management, call-outs included and ongoing strategic consultancy.
Does DataRoad replace the IT department?
Yes — for most clients we are the complete IT department. In companies with an internal team, we act as a specialised extension: we take care of networks, security or projects, leaving the internal team free to focus on day-to-day operations.
How quickly do you reply to a support request?
Response times are guaranteed by a contractual SLA. Remote support is answered in minutes; on-site interventions are scheduled according to the priority of the incident — and a critical stoppage is always top priority.
Do you work with companies outside of Lisbon?
Yes, remote support covers the whole country immediately, and we have teams on the ground in Greater Lisbon, Cascais, Oeiras, Setúbal, and scheduled visits to any area. See our areas of expertise.
One partner. All services. Zero excuses.
Tell us how your IT is doing today — we will provide a diagnosis and a no-obligation quote.
Latest News
Our projects
All the IT services we deliver, in a single partner.
All IT Services in One Partner End-to-end managed support, networking, cloud and security by DataRoad.
Ubiquiti in Portugal: DataRoad installs and manages UniFi networks since 2015
Since 2015, DataRoad has installed, configured, and managed Ubiquiti unified networks in companies: more than 138 sites, many with immediate redundancy and SLAs, and more than 980 managed devices.
France Affiches in Paris chooses DataRoad for IT audit and computer consulting at 2 locations in Paris
France Affiches chose DataRoad for a complete IT audit of the network and the systems. The work is done in Paris, at the group's headquarters.
24 public contracts: RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP choose DataRoad for the supply of equipment, IT support and the management and installation of IT networks
RTP, Instituto Superior Técnico, Faculty of Medicine of Lisbon, ANQEP, SSAP and three local authorities: 24 public contracts since 2017 in computer support, computer networks and wireless networks.
Embassies, international organisations and prestigious companies choose DataRoad in Portugal
Embassy of Korea, Consulate of Brazil, DCIAP, Mitrelli Group, Harlan & Poston, ReStream, Forward College, beQom — the projects that make DataRoad the IT partner of choice for organisations...
DataRoad launches the website in five languages to support International companies in Portugal and Internationally in Premium IT Services MSP
www.dataroad.pt is now available in Portuguese, English, Spanish, French and German — a direct result of the international clients, organisations and embassies that we already serve in Portugal.
Return from holidays: the IT infrastructure checklist for September
September brings idle equipment, piled-up updates and bills to be reviewed. The IT infrastructure checklist for kicking off the final quarter without surprises.
Talk to Us now
Contact Form
Request a quote from DataRoad. We’ll take care of the rest with a prompt and clear response to support your business’s needs.
Tell us what you need. IT support, network installation, cyber security, an office move or simply a second opinion on your IT infrastructure — we’re here to help.
Please fill in the form and a specialist technician will contact you on the same day.
Some of the companies that entrust their infrastructure to DataRoad, sectors where downtime costs far more than IT support
DataRoad projects and success stories
DataRoad blog articles and news
- DataRoad Joins Prompt Payment Commitment and Reinforces Good Management Practices
- DataRoad is an Apple Technical Partner and becomes a specialised provider of Apple solutions in Portugal
- DataRoad in the Top 5% of Portugal’s Best SMEs 2023
- DataRoad grows by 75.51% in 2021 thanks to new IT projects
- DataRoad moves to new premises in Alfragide
- Signs Your Business Needs to Change IT Supplier
Proven excellence in numbersThe confidence of those who cannot stopResults that guarantee your peace of mindThe strength of a leading IT partner
Updated values in 2026. Availability and response times depend on the plan and the contracted SLA; 24/7 monitoring is exclusive to IT Unlimited Premium 365.