In this article
- Klass Wagen chooses DataRoad for comprehensive IT support with…
- Comprehensive IT Support for All Klass Locations…
- Klass Wagen: European leader in the car rental industry
- Thank You to Our Customer
- DataRoad – Experts in Computer Support and Managed IT Services
- IT Unlimited – 24/7/365 IT Support
- Learn more
- FAQ — Frequently Asked Questions
- Want “zero worries” about IT? Contact us
Project Profile
- Customer
- Klass Wagen™ Car Rental
- Sector
- Public sector
- Intervention
- Enterprise Wireless Networks · Firewalls and Security · Video Surveillance · Servers and Infrastructure · Unlimited IT Support
- Year
- 2023
Klass Wagen Chooses DataRoad for Comprehensive IT Support with a 24/7 IT Unlimited Contract
DataRoad was selected by Klass Wagen to provide all IT services, business technical support, and ongoing IT maintenance through its annual IT Unlimited contract—a monthly IT support solution that ensures the continuous, secure, and efficient operation of all the company’s information systems.
This partnership reinforces DataRoad's position as a national leader in IT services for businesses, network management, 24/7 monitoring, and managed IT support (MSP).
✅ Comprehensive IT Support for All Klass Wagen Locations in Portugal
Klass Wagen operates at several strategic locations in Portugal, including:
- Lisbon – Parque das Nações / Expo
- Camarate
- Faro
- Porto
DataRoad will provide comprehensive IT support for these locations, ensuring:
- Ongoing IT support for workstations
- Management and Maintenance of the Corporate Wireless Network
- Internal Server and System Administration
- Print Management and Internet Connectivity
- 24/7 Monitoring of Information Systems
- Advanced Alerts and Incident Detection
- Unlimited remote support with rapid response
- Detailed reporting on system availability
With the IT Unlimited service, all of Klass Wagen’s IT environments are protected and monitored around the clock, reducing outages, preventing downtime, and increasing productivity.
✅ Klass Wagen: European leader in the car rental industry
Klass Wagen is a leading company in the leisure car rental industry, with more than 10 years of experience and a fleet of over 3,000 vehicles.
Its international presence includes:
- Portugal
- Romania (Bucharest, Cluj-Napoca, Craiova, Iași, Sibiu, Timișoara, and Bacău)
- Hungary (Budapest)
The trust placed in DataRoad demonstrates the importance of a solid technology partner to support critical operations in a company that operates around the clock under high pressure.
✅ Thank You to the Customer
DataRoad would like to thank Klass Wagen for choosing our services in the following areas:
- IT Consulting
- Professional IT Support
- Computer Network Management and Maintenance
- Managed IT Services
We will continue to ensure the full availability of your systems and the operational quality needed to support the company's growth in Portugal.
✅ DataRoad – Experts in Computer Support and Managed IT Services
DataRoad is a company with a strong reputation in the information technology sector, known for its:
- Specialized expertise
- Certified team
- Extensive experience in IT services for businesses
- Certifications from Leading Manufacturers
We provide professional services in:
- Business IT Support
- Installation and Management of Computer Networks
- Computer Security and Firewalls
- IT Consulting
- Networking and IT Infrastructure
- Service Desk and Help Desk
- IT Asset Management
- Managed IT Services (MSP)
✅ IT Unlimited – 24/7/365 IT Support
The IT Unlimited service, available in Premium and Premium 365 plans, offers:
- Continuous monitoring of systems
- Alarm Management and Immediate Anomaly Detection
- Ongoing reporting on service availability
- Preventive and Corrective Maintenance
- Unlimited remote and in-person support
- Rapid response, 24 hours a day
Learn more about our IT Unlimited service here
Managed IT Services for Businesses
Computer Maintenance and Professional IT Support
✅ Learn more
FAQ — Frequently Asked Questions
What is DataRoad's IT Unlimited service?
It is a monthly IT support service that combines monitoring, remote support, alerts, and reporting to keep the company's systems running smoothly and reliably.
Does IT Unlimited include enterprise-level network and Wi-Fi support?
Yes. The service may cover wired and wireless networks, connectivity, access points, and troubleshooting performance and availability issues, depending on the defined scope.
Is there ongoing reporting and monitoring?
Yes. DataRoad includes reporting and monitoring of the IT environment, reinforcing a proactive approach.
For what types of companies does this make the most sense?
For companies that value operational continuity, rapid response, predictable costs, and a specialized team to provide ongoing IT support.
Want “zero worries” about IT? Contact us
If your company needs monthly IT support, IT outsourcing, network management, monitoring, and a team ready to keep your operations up and running at all times, DataRoad has the right solution for you.
➡️ Request a quote from IT Unlimited
➡️ Schedule a technical assessment
➡️ Talk to a DataRoad specialist
Want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Learn more about the IT Unlimited plan.
DataRoad — Ongoing IT Support for Businesses
DataRoad is a Portuguese managed IT services (MSP) company headquartered in Alfragide (Lisbon) with an active presence in Porto, Faro, Funchal, Évora, Setúbal, and Beja. Since 2015, it has ensured the smooth operation of IT infrastructures for businesses that cannot afford downtime—hotels, clinics, embassies, universities, multinational corporations, and demanding SMEs—through a certified technical team, continuous monitoring, and 24/7 support.
DataRoad provides ongoing IT support for businesses through its IT Unlimited service: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts, and proactive interventions. The goal is simple—to prevent problems from ever bringing operations to a halt.
DataRoad Services
- IT Unlimited — 24/7 IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation, and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage analysis, cloud-based management, and isolated guest networks.
- Cybersecurity and enterprise firewalls: perimeter protection, traffic control, and threat mitigation.
- Servers, Backups, and Disaster Recovery: servers, NAS, and centralized backups.
- CCTV Video Surveillance: video surveillance systems with continuous recording.
- Monitoring, Alerts, and Reporting: real-time monitoring, automatic alerts, and proactive interventions.
- IT consulting and project management: office relocations, new facilities, and infrastructure upgrades.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Contact DataRoad
Do you need IT support for your business, help setting up or upgrading your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide a no-obligation proposal.
