Lisbon · Clinics & Health

IT Support for Clinics and Surgeries in Lisbon

DataRoad provides IT support for clinics in Lisbon: a clinic or consulting room needs support that ensures the continuity of clinical software, compliance with GDPR regarding the protection of patient data, and verified backups, with a written SLA and quick response whenever something goes wrong. DataRoad manages this IT in an IT Unlimited mode, with increased attention to the continuity of clinical software and the protection of patient data.

In healthcare, data must be secure and always available. DataRoad ensures reliable networks, GDPR-compliant patient data protection and support for your clinical software — so that care never stops.

✓ GDPR compliance✓ Data always available✓ Tested backups✓ Priority support

Clinical data protection

GDPR, controlled access and backups.

Clinical software up and running

Support for the clinic management programme and diary.

Priority support

Prompt response during consultation hours.

Reliable IT for care workers

Clinics, doctors' surgeries and health centres in Lisbon rely on technology to book appointments, care for patients and handle billing. DataRoad guarantees secure network, backups and continuity, with clinical software support and sensitive data protection.

Data protection (GDPR)

Access control, encryption and best practices for patient data.

Clinical software

Support in the installation and operation of your management and invoicing software.

Secure networks

Separate network for clinical and administrative equipment, stable and secure.

Backups and business continuity

Automated and tested backups, with rapid incident recovery.

Cyber security

Ransomware and phishing protection, a growing risk in healthcare.

Priority support

Rapid support to ensure your schedule and client service keep running.

Why DataRoad?

Experience with demanding clinics, medical practices and medical centres in Lisbon.

Proactivity

We prevent rather than patch up. Fewer incidents and less downtime.

Proximity in Lisbon

We are close by. When it is necessary to go to the site, we go quickly.

Security included

Antivirus/EDR, firewall and best practices aligned with NIS2.

Tested backups

Automatic and verified backups with a recovery plan.

Clear reports

You know what has been done, with metrics and regular meetings.

Written SLA

Agreed and met response and resolution times, not verbal promises.

How we work

A simple, transparent process with no surprises.

Diagnosis

We analysed your infrastructure, risks and priorities — with no obligation.

Clear proposal

Tailored retainer and SLA, with defined scope and costs.

Onboarding

Inventory, access control, monitoring and documentation of your network.

Ongoing support

IT Support, interventions and reports — continuous improvement every month.

Where we operate in Lisbon

Callouts to locations throughout Greater Lisbon and immediate remote support nationwide.
LisbonPark of NationsOeirasCascaisAmadoraSintraLouresOdivelasAlmadaBarreiroSetúbalVila Franca de Xira

Frequently Asked Questions

The most common IT questions for clinics in Lisbon.
Do you help with GDPR compliance?

Yes. We implement access control, encryption, backups and policies that support GDPR compliance in the processing of health data. The legal responsibility rests with the data controller, but we provide you with a solid technical foundation.

Do you work with our clinical software?

Yes. We provide support for the installation, updating and operation of most clinical management and billing software used in Portugal.

What if there is a breakdown during opening hours?

Healthcare plans include priority support, with a quick response via remote access and on-site visits when necessary.

Do you back up patient data?

Yes, with automated, tested backups and a recovery plan, to ensure data availability.

Do you cater to small clinics?

Yes, from individual practices to multi-speciality clinics, with tailored plans.

How we work

This service is provided exclusively under an IT Unlimited contract.

DataRoad does not provide one-shot support or sell equipment on a standalone basis. We work on a monthly contract basis, with full responsibility for the client's environment.

    B2B only, always on contract. We do not do one-off jobs or subcontracting.

    A reply on the same working day. No obligation.

    Some of the companies that entrust their infrastructure to DataRoad, sectors where downtime costs far more than IT support

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    DataRoad projects and success stories

    Ubiquiti success story: more than 138 sites, many with redundancy and unified management›Forward College — IT network and support at the Lisbon campus›Magnelusa — Computer network installation›Klass Wagen — IT infrastructure for car hire operations in Portugal›Panike — Network and communications infrastructure in the food industry›SSAP: structured networks and 56 Wi-Fi 7 access points across three buildings›ReStream — Full IT network (Wi-Fi 6, firewall, Starlink) at the Cascais office›Reltio by SAP — IT maintenance and consulting from IT Unlimited in Lisbon office›LX Arch Hotel (Rua Augusta, Lisbon) — Complete IT installation, WiFi 7, CCTV and IT management›Lambert Clinic (Corroios) — Total IT support by IT Unlimited, corporate network and wireless›Women's Clinic (Twin Towers, Sete Rios) — Complete IT network, Wi-Fi 7 and IT Unlimited support›Ouro Rossio Hotel — Comprehensive IT infrastructure, Wi-Fi and CCTV for the hospitality sector in Lisbon›Public Administration Social Services have once again chosen DataRoad in a public tender for the installation of a business wireless network with 14 access points in an building in Lisbon.›Business trips and holidays: portable devices, public Wi-Fi and mobile phones securely›What the internet sees of your company: the surface of attack explained›Managed SOC and NOC: what they are and whether a SME needs them›Security in the cloud: what Microsoft protects and what remains your responsibility›SD-WAN: connecting multiple stores and offices securely and without disruptions›
    Download the presentation in PDF
    DataRoad in a presentation: who we are, what we do, plans, real projects and how to get started — for decision-makers and for internal sharing.
    General presentation of DataRoad · PDF

    Proven excellence in numbersThe confidence of those who cannot stopResults that guarantee your peace of mindThe strength of a leading IT partner

    0+Years of experience, since 2015
    0+Customer companies
    0+IT infrastructure projects
    0+IT certifications from manufacturers
    0+Countries with supported customers
    0+Hotels
    0+Embassies
    0%Availability of managed services (as per SLA)

    Updated values in 2026. Availability and response times depend on the plan and the contracted SLA; 24/7 monitoring is exclusive to IT Unlimited Premium 365.

    // Testimonials from our Customers

    Find out what our customers say
    and why leading companies
    and international companies choose DataRoad

    We don’t do the “minimum”. We do what ensures continuity. We work rigorously and with quality to deliver IT infrastructures and services that keep up with the pace of your business. All because we love what we do.

    “
    ★★★★★
    IT Support Agreement
    We have an IT support contract with DataRoad; they work efficiently and ensure the smooth running of the company’s IT systems. They are always on hand to resolve issues and recommend the best IT solutions. DataRoad provides remote, on-site and telephone IT support; they are effective at resolving all issues raised and respond quickly and efficiently to our requests. I always recommend their IT assistance and support services. They undoubtedly deserve every success for the dedication and professionalism they have shown.
    RRRicardo RodriguesCEO
    “
    ★★★★★
    Networks, the internet and server maintenance
    They helped us to resolve our issues relating to the company’s IT systems, internet access, network-related matters and server maintenance quickly. The problems were obvious, and we are grateful for all the commitment and dedication they have shown to our company in the area of IT support and assistance.
    CDCarlos da MataCEO
    “
    ★★★★★
    Relocation of premises and structured cabling
    When our company moved premises, DataRoad took care of the entire IT cabling installation and the set-up of the IT infrastructure. They delivered high-quality services within the agreed timeframes. I would recommend their IT services for the professionalism they demonstrated, their adherence to deadlines and the support they provided after the work was completed. The previous company we worked with failed to respond promptly to the issues we raised.
    JAJoão Andrade MoreiraIT
    “
    ★★★★★
    Multi-brand IT support
    A model of professionalism, offering the highest level of expertise and speed in their IT support and assistance services. A solution that is always within reach, where trust is always the foundation of any relationship. I highly recommend their IT support and services. DataRoad is a company that offers tailored solutions for every situation, regardless of the manufacturer or product. They focus on the technical aspects and finding the best solutions to the problem at hand.
    RSRicardo Silva CostaIT
    “
    ★★★★★
    Day-to-day IT support
    They provide an efficient IT service to our company, assisting us with all our IT needs. I recommend their services for their professionalism and dedication to the customer. An experienced, friendly and fun team. It’s clear that they enjoy what they do, approaching their work with total dedication and a sense of responsibility. I will certainly be recommending their IT support services.
    PRPedro RibeiroCEO
    “
    ★★★★★
    IT support and growth monitoring
    DataRoad provides IT support and day-to-day IT assistance for our company with the utmost professionalism and dedication. We recommend DataRoad’s services, which have supported our company’s growth with specialised solutions, expertise and support across the entire IT spectrum. They are always on hand to provide support and carry out the requested tasks with immediate response times. We are grateful for all their dedication, commitment and interest in the support they provide to our company.
    SCSusana CostaCEO
    Passion for well-made IT
    We do IT right.

    At DataRoad, technology is a passion. We really love what we do, and that shows in every network we install, in every problem we solve, and in every company we support.

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