IT Support for Clinics and Surgeries in Lisbon
In healthcare, data must be secure and always available. DataRoad ensures reliable networks, GDPR-compliant patient data protection and support for your clinical software — so that care never stops.
Reliable IT for care workers
Data protection (GDPR)
Access control, encryption and best practices for patient data.
Clinical software
Support in the installation and operation of your management and invoicing software.
Secure networks
Separate network for clinical and administrative equipment, stable and secure.
Backups and business continuity
Automated and tested backups, with rapid incident recovery.
Cyber security
Ransomware and phishing protection, a growing risk in healthcare.
Priority support
Rapid support to ensure your schedule and client service keep running.
Why DataRoad?
Proactivity
We prevent rather than patch up. Fewer incidents and less downtime.
Proximity in Lisbon
We are close by. When it is necessary to go to the site, we go quickly.
Security included
Antivirus/EDR, firewall and best practices aligned with NIS2.
Tested backups
Automatic and verified backups with a recovery plan.
Clear reports
You know what has been done, with metrics and regular meetings.
Written SLA
Agreed and met response and resolution times, not verbal promises.
How we work
Diagnosis
We analysed your infrastructure, risks and priorities — with no obligation.
Clear proposal
Tailored retainer and SLA, with defined scope and costs.
Onboarding
Inventory, access control, monitoring and documentation of your network.
Ongoing support
Helpdesk, interventions and reports — continuous improvement every month.
Where we operate in Lisbon
Frequently Asked Questions
Do you help with GDPR compliance?
Yes. We implement access control, encryption, backups and policies that support GDPR compliance in the processing of health data. The legal responsibility rests with the data controller, but we provide you with a solid technical foundation.
Do you work with our clinical software?
Yes. We provide support for the installation, updating and operation of most clinical management and billing software used in Portugal.
What if there is a breakdown during opening hours?
Healthcare plans include priority support, with a quick response via remote access and on-site visits when necessary.
Do you back up patient data?
Yes, with automated, tested backups and a recovery plan, to ensure data availability.
Do you cater to small clinics?
Yes, from individual practices to multi-speciality clinics, with tailored plans.
Want your clinic's data secure in Lisbon?
Request a healthcare assistance quote.