External IT Department (Outsourcing) in Lisbon
Have a complete IT department without the cost of having it in-house. DataRoad manages all your technology — users, servers, cloud, security and suppliers — for a fixed monthly fee, with a focus on availability and prevention.
Your managed IT, to focus on the business
User management
Onboarding, offboarding, permissions, Microsoft 365, and daily support for employees.
Infrastructure and cloud
Managed and monitored servers, networks, backups, and cloud services.
Cyber security
EDR, firewall, policies and awareness aligned with NIS2.
Supplier management
We deal with carriers and software vendors for you — a single point of contact.
Reports and roadmap
Regular meetings, metrics and an IT evolution plan.
Projects included
Migrations, upgrades and new offices coordinated by the same team.
Why DataRoad?
No loyalty scheme
We stay because we are good, not because of a contract.
Dedicated team
Engineers who know your infrastructure, not an anonymous call centre.
Proactivity
We prevent rather than patch up. Fewer incidents and less downtime.
Proximity in Lisbon
We are close by. When it is necessary to go to the site, we go quickly.
Security included
Antivirus/EDR, firewall and best practices aligned with NIS2.
Tested backups
Automatic and verified backups with a recovery plan.
How we work
Diagnosis
We analysed your infrastructure, risks and priorities — with no obligation.
Clear proposal
Tailored retainer and SLA, with defined scope and costs.
Onboarding
Inventory, access control, monitoring and documentation of your network.
Ongoing support
Helpdesk, interventions and reports — continuous improvement every month.
Where we operate in Lisbon
Frequently Asked Questions
Does outsourcing replace an internal IT technician?
Yes, fully or partially. Many clients replace their internal function; others use us to reinforce their team (co-management). We adapt the scope to your needs.
How is the price calculated?
By a fixed monthly retainer, based on the number of users, servers and managed services. The cost is clear and predictable, with no surprises.
Are we dependent on DataRoad?
No. We document everything and do not require a lock-in period. The access and information are always yours.
Do you also do the strategic side of things?
Yes. In addition to daily operations, we present a technological roadmap and advice to support business growth.
Do you serve companies with multiple offices?
Yes, including multi-site operations and connection to international teams, with centralised support.
Want your IT handled from A to Z in Lisbon?
Request a bespoke outsourcing proposal.