DataRoad was chosen by NewHotel to implement on-premises IP-PBX and Azure Cloud phone systems at its offices in Lisbon, Braga, Faro, and Funchal

DataRoad implements a hybrid solution combining on-premises and Microsoft Azure cloud-based IP-PBX phone systems for NewHotel Software

DataRoad was selected by NewHotel Software, an international leader in technology solutions for the hospitality industry, to install, configure, and operate two IP-PBX telephone systems—one on-premises and the other in the Microsoft Azure cloud—serving its offices in Lisbon, Braga, Faro, and Funchal.

This project reinforces DataRoad's position as a leading technology partner in the development and management of advanced business communications solutions, combining reliability, scalability, and full integration with critical systems.

✅ Hybrid IP-PBX solution for maximum flexibility and business continuity

DataRoad will be responsible for the entire technical process, including:

Complete installation of the two IP-PBX telephone systems
Configuration, parameterization, and integration with existing infrastructure
Creation and optimization of extensions, call queues, and IVR systems
SIP Trunk and VoIP Carrier Connectivity and Management
Unified configuration for the offices in Lisbon, Braga, Faro, and Funchal
Ongoing maintenance and 24/7 monitoring
Ongoing operation and management of the solution

The solution will enable NewHotel Software to improve the quality of its internal and external communications, reduce operating costs, and ensure greater flexibility for geographically dispersed teams.

✅ On-premises IP-PBX infrastructure + Microsoft Azure cloud: the best of both worlds

The architecture proposed by DataRoad combines:

🔹 On-premises IP-PBX

Lower latency
Direct control over the infrastructure
High operational reliability

🔹 IP-PBX system in the Microsoft Azure cloud

High availability
Instant scalability
Geographic redundancy
Ideal for remote teams and international operations

The integration of these two layers enables a hybrid solution with superior resilience, redundancy, and flexibility—which is crucial for a global company like NewHotel Software.

⭐ NewHotel Software – 35 years leading the global hotel industry

Founded in 1984, NewHotel is recognized worldwide for developing high-quality integrated software for hotel management.

With more than:

3,500 hotels in operation
Operations in 64 countries
Customers in Europe, the Middle East, Africa, the Americas, the Caribbean, Asia-Pacific, and the Atlantic

The company operates in an industry where operational continuity and efficient communication are essential, making this partnership with DataRoad even more strategic.

Learn more about NewHotel Software here.

✅ A Note of Thanks from DataRoad

DataRoad would like to thank NewHotel Software for the trust they have placed in our team and our services, including:

IT Consulting
Installation and Management of IP-PBX Telephone Systems
Managed IT Services
Computer Network Maintenance
Specialized technical support

This selection demonstrates DataRoad's credibility, quality, and technical expertise in implementing complex solutions for companies with global operations.

✅ DataRoad – Experts in IP-PBX, networks, security, and managed IT services

DataRoad stands out in the market for its expertise and certifications in:

Installation of Structured Computer Networks
On-premises and cloud-based IP-PBX phone systems
Computer Security
IT Consulting and Auditing
IT Asset Management
Corporate Wireless Networks
Redundancy and Business Continuity Solutions
Managed IT Services with 24/7 Monitoring

With a certified team and extensive experience in domestic and international projects, DataRoad guarantees reliable, scalable, and high-performance technology solutions.

✅ IT Unlimited – Proactive IT support and 24/7 monitoring

DataRoad complements this project with its IT Unlimited services, which include:

24/7 System Monitoring
Alarm Systems and Early Incident Detection
Remote and On-Site Support
Comprehensive availability reports
Ongoing management of the client's infrastructure

This approach ensures that the IP-PBX solution remains stable, optimized, and fully operational.

Have you tapped into the full potential of the cloud yet? DataRoad helps companies migrate to and get the most out of Office 365 and cloud solutions. Learn more about our Office 365 and cloud services.

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DataRoad was chosen by NewHotel to implement on-premises IP-PBX and Azure Cloud phone systems at its offices in Lisbon, Braga, Faro, and Funchal

DataRoad implements a hybrid solution combining on-premises and Microsoft Azure cloud-based IP-PBX phone systems for NewHotel Software

✅ Hybrid IP-PBX solution for maximum flexibility and business continuity