SEPLEU—the Union of Educators and Certified Teachers —chose DataRoad to install a complete IT infrastructure and to provide monthly IT Unlimited maintenance services through an annual support contract.
What was installed
DataRoad implemented the union’s entire IT infrastructure from the ground up, covering servers, security, backups, and connectivity:
- Dell PowerEdge server running Windows Server 2019;
- Active Directory, for centralized management of users and permissions;
- Firewall with VPNs, for secure remote access;
- NAS for backups, with additional remote offsite backups;
- Wireless network throughout the facility;
- Infrastructure monitoring and alarm services.
Why is this combination of infrastructure important?
Installing just one server does not, on its own, address an organization’s operational risks: without Active Directory, access management becomes decentralized and difficult to audit; without a firewall and VPN, remote access is exposed; and without a two-tier backup strategy—local NAS and remote offsite backup—data is vulnerable not only to hardware failures but also to incidents that physically affect the facilities, such as fire or theft. The infrastructure installed at SEPLEU was designed as a cohesive whole, in which each component reinforces the resilience of the others.
Ongoing IT Maintenance with IT Unlimited
After installation, DataRoad provides ongoing IT maintenance for the entire infrastructure through the IT Unlimited service, which includes:
- On-site, remote, and 24/7 telephone IT support;
- Support for workstations, wireless networks, printing, and servers;
- Internet connectivity management;
- Monitoring, remote support, alarm management, and continuous reporting.
Customer Benefits
- Infrastructure built from the ground up in accordance with best practices for security and business continuity;
- Centralized access management via Active Directory;
- Data protection with local and remote offsite backups;
- Ongoing maintenance that prevents failures before they affect operations.
We would like to thank SEPLEU for choosing our products and services in the areas of IT consulting, IT support, and computer network management and maintenance.
Learn more about our IT Unlimited service here:
Managed IT services for businesses
IT services and computer maintenance for businesses
Want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Learn more about the IT Unlimited plan.
