In this article
- DataRoad Selected by PTR Pharma Consulting to Provide IT Support…
- Comprehensive IT Support with IT Unlimited — Total Availability,…
- Website and Email Hosting on DataRoad Servers — Maximum…
- 🧠 DataRoad — Expertise, certifications, and experience at the service of…
- 🚀 IT Unlimited — Proactive IT services with monitoring and…
- 🤝 A Thank You from DataRoad
Project Profile
- Customer
- PTR Pharma Consulting
- Sector
- Hospitality Industry
- Intervention
- Enterprise Wireless Networks · Firewalls and Security · Servers and Infrastructure · Unlimited IT Support
- Year
- 2019
DataRoad was selected by PTR Pharma Consulting to provide monthly IT Unlimited support, as well as website hosting and corporate email services
DataRoad was selected by PTR Pharma Consulting to provide all monthly IT support services through the annual IT Unlimited contract, ensuring the continuous, secure, and optimized operation of all the company’s information systems. This choice underscores the growing confidence that organizations in the healthcare and pharmaceutical consulting sectors have in DataRoad as a specialized and reliable technology partner.
In addition to IT support, PTR Pharma chose to host its corporate website and email system on DataRoad servers, benefiting from maximum availability, enhanced security, and continuous monitoring—essential elements for companies that rely on fast, secure, and uninterrupted communication.
✅ Comprehensive IT Support with IT Unlimited — Total Availability, Zero Downtime
The IT Unlimited contract ensures that PTR Pharma Consulting has a stable, efficient, and continuously monitored IT operation. The services included are:
🔧 Job Support
- Hardware and Software Troubleshooting
- Performance Optimization
- Direct support for users
📶 Wireless Network Management and Connectivity
- Continuous Wi-Fi Monitoring
- Troubleshooting Network Issues
- Optimizing Wireless Coverage and Security
🖨️ Printing System Support
- Settings, Fixes, and Maintenance
- Network Connection and Remote Management
🖥️ Server Administration and Maintenance
- 24/7 Monitoring
- Updates and Fixes
- Backup Management and Data Integrity
🌐 Internet Connectivity and Security
- Firewalls and VPNs
- Protection against attacks and intrusions
- Traffic Analysis and Incident Prevention
All of this, combined with:
✅ Advanced monitoring services
✅ Intelligent alerting for early fault detection
✅ Availability and performance reporting
✅ Unlimited remote and on-site support
✅ Website and email hosting on DataRoad servers — Maximum availability and security
PTR Pharma decided to migrate its:
- Corporate Website
- Professional email system
for DataRoad servers, ensuring:
- High availability
- Redundancy and Automatic Backups
- Enhanced security
- Protection against spam, phishing, and external attacks
- Improved performance and stability
Having its digital infrastructure hosted directly on DataRoad allows the company to operate with confidence and with the assurance of business continuity.
🧠 DataRoad — Expertise, certifications, and experience at the service of businesses
DataRoad stands out in the market for its technical capabilities and the excellence of its services, offering:
✅ Specialized expertise
Years of experience in computer network installation, security, consulting, and support for demanding corporate environments.
✅ Certifications from recognized manufacturers
Proven expertise in leading networking, server, firewall, and cloud technologies.
✅ Specialized technical team
Experienced and certified professionals in the areas essential to the smooth operation of corporate IT systems.
✅ Extensive portfolio of completed projects
Projects in offices, clinics, hotels, industrial facilities, consulting firms, and public agencies.
🚀 IT Unlimited — Proactive IT services with 24/7 monitoring and support
IT Unlimited is more than just a service: it’s a guarantee that our clients’ IT operations will always remain:
✅ Stable
✅ Secure
✅ Monitored
✅ Ready to respond to any incident
The set includes:
- Monitoring 24 hours a day, 365 days a year
- Automatic Alarm
- Unlimited remote and in-person support
- Periodic Reports
- Preventive and Proactive Interventions
- Comprehensive management of systems, servers, and networks
All with a single point of contact and quick response.
🤝 A Thank You from DataRoad
DataRoad would like to thank PTR Pharma Consulting for placing its trust in our services:
✅ IT Consulting
✅ IT Assistance
✅ Unlimited IT Support
✅ Network Management and Maintenance
✅ Website and Email Hosting
We will continue to ensure safety, stability, and technological innovation at every stage of your operation.
Learn more about our IT Unlimited service here:
Managed IT services for businesses
IT services and computer maintenance for businesses
Want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Learn more about the IT Unlimited plan.
DataRoad — Ongoing IT Support for Businesses
DataRoad is a Portuguese managed IT services (MSP) company headquartered in Alfragide (Lisbon) with an active presence in Porto, Faro, Funchal, Évora, Setúbal, and Beja. Since 2015, it has ensured the smooth operation of IT infrastructures for businesses that cannot afford downtime—hotels, clinics, embassies, universities, multinational corporations, and demanding SMEs—through a certified technical team, continuous monitoring, and 24/7 support.
DataRoad provides ongoing IT support for businesses through its IT Unlimited service: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts, and proactive interventions. The goal is simple—to prevent problems from ever bringing operations to a halt.
DataRoad Services
- IT Unlimited — 24/7 IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation, and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage analysis, cloud-based management, and isolated guest networks.
- Cybersecurity and enterprise firewalls: perimeter protection, traffic control, and threat mitigation.
- Servers, Backups, and Disaster Recovery: servers, NAS, and centralized backups.
- CCTV Video Surveillance: video surveillance systems with continuous recording.
- Monitoring, Alerts, and Reporting: real-time monitoring, automatic alerts, and proactive interventions.
- IT consulting and project management: office relocations, new facilities, and infrastructure upgrades.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Contact DataRoad
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