Boost Portugal chose DataRoad to ensure ongoing IT support through the IT Unlimited service, with an annual contract that includes monthly support and continuous monitoring of all its information systems.
About Boost Portugal
Boost Portugal is a company that combines innovative projects in tourism entertainment, alternative modes of transportation, and technology. Since 2008, it has built several successful brands, boosting tourism in Portugal, Spain, and the U.S.—starting with the GoCar brand, Lisbon’s famous yellow open-top tricycles, and later expanding to Segways, electric bicycles, scooters, buggies, interactive technology, electric tuk-tuks, and live escape games. The company currently operates in Lisbon, Porto, the Douro region, and Madrid, with its technology also in use in Barcelona, San Francisco, Miami, and San Diego. It manages 12 tourist entertainment brands and reaches more than 600,000 people annually worldwide.
IT Services Provided
Given the international scale and multi-brand nature of Boost Portugal’s operations, IT support must cover everything from direct user support to critical communications infrastructure and online presence:
- Ongoing IT support for users;
- Implementation of backup solutions;
- Support and maintenance of IP-PBX (VoIP) telephone systems;
- Redundant Internet access, with failover and link aggregation;
- Installation and configuration of computer networks and wireless networks;
- Website hosting and domain registration services;
- Remote monitoring, alarm management, and availability reporting;
- Management of remote desktop services and VPNs.
Why does internet redundancy matter in a multi-brand operation?
A company with 12 active brands in various cities relies on online reservations, customer communication, and management systems that cannot go down. A failover solution with link aggregation ensures that, if an internet connection fails, operations continue via a secondary connection without any noticeable interruption. Combined with regular backups and managed hosting for the company’s websites, this model significantly reduces the risk of lost reservations or downtime for the digital platforms that support the business.
Customer Benefits
- Uninterrupted internet access even in the event of a connection failure;
- Internal and customer communications supported by a managed IP-PBX system;
- Websites and domains managed centrally by a single partner;
- Permanent remote support, suitable for an operation with a presence in multiple cities.
We would like to thank Boost Portugal for choosing DataRoad’s specialized IT services.
Learn more about our IT Unlimited service here:
Managed IT services for businesses
IT services and computer maintenance for businesses
Did you know that IT problems can be detected before they cause any disruption? DataRoad offers 24/7 monitoring of your infrastructure, with immediate detection and response. Learn more about our 24/7 IT monitoring.
