DataRoad · IT Services and ConsultancyWe do IT right

Companies in Lisbon

Reliable support

Dense offices, a lot of people per square metre and zero tolerance for downtime.

We look after the IT of companies in the city and across Greater Lisbon — from fitting out a new office to the support contract that replaces or reinforces an in-house team.

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DataRoad technician in Lisbon

DataRoad · IT Services and Consultancy IT Support Lisbon Near your company On-site IT support in Lisbon Request a Quote  Rapid on-site intervention and immediate remote support throughout the Lisbon region. SLA-guaranteed response times — because every minute of downtime costs your business money. WE DO IT Right The DataRoad team provides IT consultancy and support services to businesses A smiling man in a navy suit, wearing a lanyard and a name badge, holding a laptop under his arm.

Email security

Email protected against phishing and unauthorised access.

Hybrid working

Secure remote access for teams inside and outside the office.

Nobody working in IT

The IT department of Lisbon SMEs.

Lisbon and Greater Lisbon

Business IT in Lisbon

Lisbon concentrates head offices, service offices, technology companies and a high density of SMEs with small teams and large demands. DataRoad ensures the functioning of the IT infrastructure of companies in the city and across Greater Lisbon — from setting up an office from scratch to a support contract that replaces or reinforces an internal department.

Dense office
High user density per square metre, zero tolerance for downtime
Microsoft 365
Total reliance on email and cloud files
Legacy infrastructure
Hasty networks put up years ago that nobody has checked again
Close presence
On-the-ground operations in the city and across the Greater Lisbon area

The most common problem in a company in Lisbon

It is not a lack of technology — it is an excess of decisions made at different times by different people. The switch was bought during a move, the router came from the ISP, the WiFi was added when another ten people joined and the server stayed where it was because nobody wanted to touch it. Each piece works; the whole thing is fragile and nobody can explain why.

Growth without a plan

Offices that doubled their team without ever reviewing the network. The symptoms appear as slowness, Wi-Fi drops and printing problems — rarely as what they actually are.

Email security

The overwhelming majority of incidents we see come in via email. Strong authentication and process verification are worth more than any additional equipment.

Hybrid working

Secure remote access, identity management, and reliable video conferencing have become basic infrastructure, not extras.

Nobody working in IT

In a twenty-person SME, IT is usually the job of whoever is most tech-savvy. It works until the day it stops working.

An IT technician using a laptop to configure servers in a data centre cabling room

Start by understanding, not by proposing

Before recommending anything, we carry out an audit: what exists, how it is connected, what is out of warranty, where the backups are and when was the last time someone restored them.

In most cases, this document arrives to make a decision. Many companies discover there that the urgent investment is much smaller than they feared — and that the real problem lay elsewhere.

What we provide in the region

Service This includes
Assistance and support Remote and on-site support for workstations, incident management and IT Unlimited at a fixed cost.
Networks and cabling Certified structured cabling, Layer 3 switching and PoE power supply.
Wireless Wi-Fi 6 and Wi-Fi 7 with coverage analysis and centralised cloud-based management.
Cyber security Enterprise firewall, traffic segmentation and managed antivirus.
Servers and data Servers, NAS and backups with restoration trials.
Communications IP telephone systems and CCTV video surveillance with continuous recording.
The most reliable alarm signal. If nobody in the company can say, without consulting anyone, when a backup was last successfully restored, then in practice there is no backup. It is the first thing we check in any audit.
Technician kneeling beside server racks in a data centre, using a laptop and smartphone.
Survey, written diagnosis and phased execution. The order matters: most bad investments stem from proposals made before anyone has looked at the installation.

Real cases in Lisbon

FREE NOW — Lisbon

Installation of the IT network and enterprise Wi-Fi for the Lisbon office.

Brazilian Consulate — Lisbon

Installation of the computer network and cabling for the consular premises.

Syone — Lisbon

Complete restructuring of the office network cabling and installation of switching.

Mulher Clinic — Sete Rios

Complete IT network throughout the Twin Towers, wireless coverage and IT Unlimited support.

View all DataRoad projects and news

Structured cabling and wireless networks in Lisbon

Routing cables through buildings that weren't designed for it

Much of Lisbon's office space is in decades-old buildings, where the ductwork has already carried telephone lines, alarm systems, audio cables and three generations of network wiring. The job starts with figuring out what is actually there and what can still be salvaged, and it is rarely what is shown on the floor plan.

We do structured cabling in CAT6 and CAT6A, with routing decided on-site, cable trays where the false ceiling does not allow passage, and each point certified with Fluke and delivered in a report. The work is carried out with the office remaining operational: floor by floor, zone by zone, and outside normal hours when that is the only way to ensure nobody has to stop working.

Wi-Fi coverage in open-plan areas and closed rooms

An office floor in Lisbon typically combines open-plan space, closed meeting rooms and one or two private offices with walls that WiFi cannot penetrate. We installed enterprise wireless networks after measuring the coverage on-site, not after estimating it on a floor plan. WiFi 6 and WiFi 7, roaming between access points so that a call doesn't drop on the way to the meeting room, and a guest network separate from the company network.

In Lisbon, what delays a network project is not the cable — it's the building. Therefore, the survey is carried out before the quote, and the quote states how many points, what category of cable, and how long it takes.

We work in Lisbon from Alfragide, with our own on-site team — the same one that carries out the construction work and subsequently ensures maintenance.

Frequently Asked Questions

Do you only do projects or also ongoing support?

Both. There are clients who call us just for an installation and others who hand over the daily management to us on a regular basis IT Unlimited. We also carry out just the survey and diagnosis, with no obligation to carry out the work with us.

How long does it take to set up a new office?

Between three and six weeks for the technical part, with the work running concurrently. The critical timeframe is almost always the internet connection.

Do you work with small businesses?

Yes. A significant proportion of our customers have between five and thirty outlets.

Can you give a second opinion on a proposal we received?

We can, and we do so frequently. We analyse the proposal, identify what is oversized, what is missing and what is unclear — and we return that assessment in writing.

A chat before making a decision

Whether you’re tackling a specific problem, planning a move or simply looking for a second opinion, we always start in the same way: by understanding your situation before making any suggestions. No obligation, no jargon and no catalogues.

Book an assessment of your infrastructure

DataRoad in other regions

See also: 24/7 IT Support for Businesses in Lisbon · On-site IT Support for SMEs in Lisbon · Office Computer Network Installation in Lisbon · Wireless Network Installation (Enterprise Wi-Fi) in Lisbon · IT Consultancy for Businesses

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