• Remote monitoring of computer systems, servers, services and network, backups with alerts and immediate remote intervention against possible service failures

    We guarantee remote monitoring 24 hours a day, 7 days a week, 365 days a year
    Proactive services that guarantee maximum efficiency of companies' IT systems

MONITORING SERVICES - MONITORING, REPORTING AND ALARMING

 

The need to keep under control all the existing equipment in an organisation is essential in order to guarantee its total operation. Their interconnection is also extremely important. This can be guaranteed if the entire computer network is in full operation.

Its monitoring then becomes an added value for the whole system, as it allows real-time management of resources and means, which in turn guarantees rapid intervention on problems.

 


  • MONITORING

    Remote monitoring

  • ALARMISTIC

    Alarms and alert triggers

  • AVAILABILITY

    Availability reports

  • ALERTS

    Alerts and warning system



We offer our clients computer assistance services, remote support, as well as server maintenance, networks and all the services inherent to them, internet, email, firewall and antivirus security. 

 


  • Workstation maintenance, end-user support

  • Customer follow-up by Technical manager

  • Computer and IT support services

  • Servers, backups and information security

  • Remote monitoring of your systems with alerts and monthly reports

  • Solving problems with Internet access and communications operators

  • Network configuration

  • Remote, telephone and local support with immediate response times

  • Computer consulting

  • Solutions to improve and optimise your IT systems

  • Monthly local visits to the client's premises

  • Activity and intervention reports


 

We have a specialised and certified technical team in the IT area, with many years of experience in the market in the areas of systems implementation, security and maintenance of IT systems and computer networks

The continuous training and certifications of our employees in the IT area enable us to respond efficiently to the needs of our clients in various areas of activity. The computer services provided aim to ensure an effective monitoring of the implemented solutions.

 

We have a wide range of services corresponding to your needs and size, specialising in the following areas of expertise:
  • MAINTENANCE

    Maintenance of computer systems
    Networks, servers and workstations

  • CONSULTATION

    Computer consulting and advisory services

  • SERVERS

    Installation and configuration of servers
    Maintenance updating
    Monitoring and Alarming

  • NETWORK INSTALLATION

    Network installation and cabling
    Cable network connections
    Racks

  • MONITORING

    Monitoring Services
    Alarming and Reporting

  • IMPLEMENTATION

    Implementation of IT solutions

  • VPN

    Secure remote accesses
    VPN IPSec, VPN SSL
    Connecting remote sites and offices

  • BACKUPS

    Information recovery and backup
    Offsite Backups and Cloud Backups
    Disaster recovery solutions

  • COMPUTERISED FORM

    IT support and user support

  • IT UNLIMITED

    Unlimited support fee
    No limit to monthly hours
    Travel included

  • WIRELESS NETWORKS

    Wireless network installation
    Enterprise WiFi solutions
    Remote management and monitoring

  • SECURITY

    Configuration and management of security systems

  • ELECTRONIC MAIL

    Integrated e-mail systems

  • INTERNET MANAGEMENT

    Lan/Wan and internet traffic management and optimisation

  • CLOUD SOLUTIONS

    Cloud storage, email and backup solutions

  • VOICE IP-PBX

    Voice over IP solutions
    IP PBXs

Some of our partners and certifications available to your company

 
 


Advantages of our computer and IT assistance services for companies:

 

  • A single partner for the entire IT sector

  • Maintenance, installation and computer support

  • On-site assistance

  • Permanent remote and telephone assistance

  • Immediate response times

  • Certified and specialised team in various IT areas

  • Technical reports of activities

  • Travel included in Lisbon

  • Assignment of a qualified and certified technical manager

  • Installation and maintenance of computer networks

  • Audit and IT security services

  • Cloud Solutions - Backup - Mail

  • Installation of IP PBX Voip telephone exchanges

  • Computer consulting and advisory services

  • Remote service monitoring and fault and event alarming

  • Unlimited Monthly IT Support Plans

  • Manufacturers' technical certifications at your disposal


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