Reltio, a California-based company, selects DataRoad for IT maintenance and consulting under an IT contract...

Reltio — IT Unlimited IT Maintenance and Consulting at the Lisbon Office

The customer

Reltio, one of the world's largest data software companies, headquartered in California (U.S.), has chosen DataRoad to manage and maintain all of its IT infrastructure at its Lisbon office.

The Challenge

A multinational technology company requires a flawless, secure, and always-available IT operation at its office in Portugal, with a partner capable of managing a heterogeneous fleet of equipment and ensuring business continuity in line with the company’s international standards.

The DataRoad Solution

Through a permanent “IT Unlimited” contract, DataRoad guarantees:

  • Ongoing IT maintenance of the IT infrastructure—including Apple, Dell, and Cisco Meraki equipment.
  • Specialized technical consulting.
  • Management of the company's network and the office's IT operations.

This partnership reinforces the trust that major international organizations place in DataRoad as an MSP (Managed Service Provider) specializing in critical infrastructure, networks, security, and high-performance IT operations.

Results

  • The Lisbon office of a multinational software company, with its IT fully managed by DataRoad.
  • Ongoing maintenance of a multi-vendor fleet (Apple, Dell, Cisco Meraki).
  • Enterprise network managed and IT operations ensured with continuity.
  • An international organization's trust in a local MSP partner.

DataRoad — IT partner for international companies in Portugal

DataRoad is a Portuguese managed IT services (MSP) company headquartered in Alfragide (Lisbon) with an active presence in Porto, Faro, Funchal, Évora, Setúbal, and Beja. Since 2015, it has ensured the smooth operation of IT infrastructures for businesses that cannot afford downtime—hotels, clinics, embassies, universities, multinational corporations, and demanding SMEs—through a certified technical team, continuous monitoring, and 24/7 support.

DataRoad is the local IT partner for international companies operating in Portugal. For these organizations, we provide high-performance infrastructure, network security, and a trusted technical partner in Portugal capable of meeting the standards and requirements of their headquarters abroad.

DataRoad takes full responsibility for its clients’ technology solutions—from technical specifications and equipment procurement to installation, configuration, testing, team training, and ongoing support. One partner, one point of contact.

DataRoad Services

  • IT Unlimited — 24/7 IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
  • Computer networks and structured cabling: network design, installation, and certification; Layer 3 switching and PoE.
  • Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage analysis, cloud-based management, network segmentation, and isolated guest networks.
  • Cybersecurity and enterprise firewalls: perimeter protection, traffic control, and threat mitigation.
  • Servers, Backups, and Disaster Recovery: servers, NAS, and centralized backups.
  • CCTV Video Surveillance: video surveillance systems with continuous recording.
  • Monitoring, Alerts, and Reporting: real-time monitoring, automatic alerts, and proactive interventions.
  • IT consulting and project management: office relocations, new facilities, and infrastructure upgrades.
  • Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.

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