The customer
The LX Arch Hotel, located on Rua Augusta in the heart of Lisbon and next to Rossio, chose DataRoad to implement the entire IT infrastructure for its new hotel—from installation to ongoing management.
The Challenge
A new hotel in one of Lisbon’s busiest areas needed to get off to a strong start with cutting-edge technology: a reliable structured network, state-of-the-art Wi-Fi for guests, robust network security, and video surveillance—all up and running from the moment it opened, with ongoing management to ensure smooth day-to-day operations.
The DataRoad Solution
DataRoad carried out the complete installation of the IT infrastructure and provides ongoing management:
- Structured cabling — cabling and network infrastructure for the entire hotel.
- WiFi 7 Guest Wireless Network — State-of-the-art coverage for guests, isolated and secure.
- Enterprise firewall — perimeter protection and network security.
- CCTV video surveillance system — hotel coverage.
- Ongoing IT consulting and management — continuous maintenance and technical support.
Results
- A complete IT infrastructure is in place and ready for the hotel's opening.
- High-speed WiFi 7 for guests, with a secure, isolated network.
- Enhanced security with an enterprise-grade firewall and CCTV video surveillance.
- Ongoing IT management and maintenance provided by DataRoad.
DataRoad — IT specialists for hotels
DataRoad is a Portuguese managed IT services (MSP) company headquartered in Alfragide (Lisbon) with an active presence in Porto, Faro, Funchal, Évora, Setúbal, and Beja. Since 2015, it has ensured the smooth operation of IT infrastructures for businesses that cannot afford downtime—hotels, clinics, embassies, universities, multinational corporations, and demanding SMEs—through a certified technical team, continuous monitoring, and 24/7 support.
In the hospitality industry, DataRoad is a technology partner for hotels in Lisbon and throughout the rest of the country, where technology must operate 24 hours a day: flawless Wi-Fi for guests, separate and secure networks for operations, video surveillance, and critical systems (PMS, POS) that are always available. Each project begins with a customized coverage study to ensure a stable signal in all rooms and common areas—with no dead zones and no complaints.
DataRoad takes full responsibility for its clients’ technology solutions—from technical specifications and equipment procurement to installation, configuration, testing, team training, and ongoing support. One partner, one point of contact.
DataRoad Services
- IT Unlimited — 24/7 IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation, and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage analysis, cloud-based management, network segmentation, and isolated guest networks.
- Cybersecurity and enterprise firewalls: perimeter protection, traffic control, and threat mitigation.
- Servers, Backups, and Disaster Recovery: servers, NAS, and centralized backups.
- CCTV Video Surveillance: video surveillance systems with continuous recording.
- Monitoring, Alerts, and Reporting: real-time monitoring, automatic alerts, and proactive interventions.
- IT consulting and project management: office relocations, new facilities, and infrastructure upgrades.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Do you need a similar solution?
Whether you're setting up a new facility, moving to a new location, or simply tired of IT problems, talk to us. We'll assess your situation and provide a no-obligation proposal.
📞 351 211 459 950 (call to the national landline network) · ✉️ sales@dataroad.pt
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