DataRoad · IT Services and Consultancy
IT Unlimited Premium
Opening hours
The intermediate package: everything is covered during the working week.
Unlimited support during business hours, 24/7 monitoring and preventive maintenance, with a written service level agreement and a fixed monthly fee.
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For the teams that cannot stopFind out more...Request a QuoteTell us the number of positions and locations
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IT Unlimited Premium
Unlimited on-site, remote and telephone support with a fixed monthly fee, 24/7 monitoring and guaranteed SLA response times. No surprises.
Request a proposalUnlimited On-Site Support
Travel included Unlimited hours No contract
Complete Fleet Management
Workstations and servers Network and wireless Always up-to-date inventory
Cybersecurity Included
Managed firewall Managed antivirus Backups and data protection
Aggressive SLA
Immediate response to critical incidents 24/7/365 monitoring Dedicated helpdesk
// IT Unlimited Premium
Tariff
IT Unlimited PREMIUM
Total, unlimited, and surprise-free support for businesses with 20 to 100 workstations. Your company's IT entirely in our hands — so your business never stops.
Unlimited on-site support, travel included and with no time limit. 24x7x365 advanced supervision and complete management of the IT estate, from workstations to servers, network and wireless.
Built-in cybersecurity, with firewall and antivirus managed by us, and an aggressive SLA with immediate response to critical incidents.
Upon request
Unlimited travel and on-site support included - remote, telephone and on-site, at no extra cost. Microsoft 365 management included.
Minimum applicable monthly value · No commitment — you stay with us because you want to · Complex infrastructure (hospitality, healthcare, multi-site, servers and guest networks) are subject to a tailor-made proposal — the item value does not apply.
Unlike the Essential tariff, here there is neither hour counting nor travel invoicing the value is fixed and predictable, regardless of the number of interventions required in a given month.
You have a dedicated helpdesk for working hours and a team that knows your infrastructure inside out—not a different technician on every call, starting from scratch.
Limitless support. Support without surprises.
Who is IT Unlimited Premium for?
To the attention of 20 to 100 workstations where an IT outage translates immediately into lost revenue — and where the hourly pay model no longer makes sense, because you never know how much the following month will cost.
With Premium, DataRoad takes care of the complete management of your IT infrastructure: workstations, servers, network, wireless, firewalls and backups. A fixed monthly fee covers all call-outs, on-site or remote.
What is included
- Unlimited on-site support, travel included
- No time limits and no contract
- Advanced 24×7×365 monitoring
- Complete IT asset management
- Cybersecurity included (managed firewall and antivirus)
- Aggressive SLA with immediate response to critical incidents
- Helpdesk dedicated to working hours
And if you need permanent coverage?
The Premium helpdesk operates during business hours. If your activity does not stop on weekends or public holidays, the indicated plan is IT Unlimited Premium 365.
Compare the packages
Choose the level of support
that your company needs
- Remote and telephone support
during working hours - 24/7 supervision
with automatic alerts - Incident response with SLAs
- Update management
security patches - Monthly report
- Dedicated helpdesk
by email and telephone
- Unlimited on-site support
- travel included
- Advanced 24×7×365 monitoring
- Complete fleet management
- Cybersecurity included
(firewall, managed antivirus) - Aggressive SLA — immediate response
critical incidents - No time limit
- Dedicated helpdesk
during working hours
- Everything included
in IT Unlimited - 24/7/365 support
- weekends and bank holidays included
- Dedicated Technical Account Manager
- Periodic IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Custom executive reports
Critical operations entrusted to DataRoad's management
Parks of 20 to 100 workstations where IT cannot afford to fail
Contact us right now
Contact Form
Request a proposal from DataRoad: we take care of the rest with a quick and clear response to support your business needs.
Tell us what you need. IT support, network installation, cybersecurity, office relocation or simply a second opinion on your IT infrastructure — we are here to help.
Fill in the form and a specialist technician will contact you the same day.