DataRoad · IT Services and ConsultancyWe do IT right

Setting up in Portugal

IT from day one

Opening an office here and the IT has to work from the first week.

Office network, Microsoft 365, devices, security and support, set up to your group policy and reported in the format your head office expects.

Talk to us
DataRoad consultant

IT Unlimited Specialised Services

IT support
Certifications / Experience
Your IT department

Premium IT Support

Support and maintenance
Installation and support
Monitoring & alerting
Wireless networks

IT Unlimited Helpdesk

Unlimited on-site, remote and phone services Call-outs included No lock-in

Permanent IT Assistance 24/7 365

On-site, remote and phone services Permanent remote support

// IT Unlimited

Services

IT Services and IT Assistance IT UNLIMITED

We take care of your company's entire IT — so you can focus on what really matters: your business.

With our IT support service with no hour limits, call-outs included and no lock-in whatsoever, you always have a certified technical team available when you need it.

We monitor your systems and services in real time, with automatic alerts and regular availability reports, so problems are solved before they affect you.

We also include remote backups and protection of workstations and servers — because the security of your data cannot wait.

Our mission is simple: to guarantee the stability and smooth running of your entire IT infrastructure, with the experience and certifications of the market’s leading manufacturers.

Forget IT problems. We take care of them.

Finance Consulting 3
Finance Consulting 3
Finance Consulting 3
Finance Consulting 3
Finance Consulting 3
Finance Consulting 3
Team of Young Business People: IT Engineer in the Network Server Room, solving problems and providing help and support
Technical team working in a server room
DataRoad Support Plans

Your company's IT
in the right hands

IT Unlimited Essential

Companies with 5 to 10 workstations

The solid foundation your business needs to keep running. The minimum a serious company should have — professional support, continuous monitoring and guaranteed response
  • Remote and phone support
    during business hours
  • 24/7 monitoring
    with automatic alerts
  • Incident response with SLA
  • Update management
    security patches
  • Monthly report
  • Dedicated helpdesk
    by email and phone

IT Unlimited Premium

Companies with 20 to 100 workstations

Total support, no limits, no surprises. Your company's IT entirely in our hands — so your business never stops
  • Unlimited on-site support
  • with call-outs included
  • Advanced 24×7×365 monitoring
  • Full IT estate management
  • Cybersecurity included
    (firewall, managed antivirus)
  • Aggressive SLA — immediate response
    critical incidents
  • No hour limits
  • Dedicated helpdesk
    during business hours

IT Unlimited Premium 365

For companies that can never stop.

Your dedicated IT department, available any hour, any day of the year.
  • Everything included
    in IT Unlimited
  • 24/7/365 support
  • weekends and holidays included
  • Dedicated technical account manager
  • Periodic IT strategic alignment meetings
  • Business continuity plan (Disaster Recovery)
  • Priority access to network and infrastructure projects
  • Customised executive reports

DataRoad Landing — Turnkey IT infrastructure for companies setting up operations in Portugal

Local point of contact
One contact in Portugal who speaks the language used at your head office
Group standards
Security policies applied and documented locally
Reporting
Periodic reports in the format your headquarters expects
Turnkey
From office fit-out to day-to-day management

Abra o seu escritório em Portugal. A tecnologia já está a funcionar quando a sua equipa chega.

Setting up a new operation in a country you don’t know is hard. Finding the right technology partner shouldn’t be. DataRoad takes care of the entire IT infrastructure of your new office in Portugal — from the first cable to permanent support — so your team walks into a space that is ready to work from day one.

A single point of accountability. Coordinated with your headquarters. Operational in days, not months.

The challenge of entering Portugal

An open-plan office with rows of desks, ergonomic chairs and several computer monitors, looking out over the city skyline through large windows.
The most common request from head office isn’t for a particular piece of technology — it’s for someone in Portugal who replies on time and documents what they’ve done.

When an international company opens a subsidiary, a service centre or a new office in Portugal, it always runs into the same obstacles: unfamiliar telecom operators with long installation lead times, local vendors that are hard to evaluate, equipment to procure and configure, headquarters security policies to replicate, GDPR compliance to guarantee — and the pressure of having everything working before the team starts.

Most local providers are unable to meet this level of demand. The large integrators regard these projects as too small. DataRoad was set up specifically to address this need: it combines the speed and attention to detail of a close partner with the capability to support multinational and multi-country operations.

How the DataRoad Landing service works

Phase 1 — Before arrival: design and planning

We work with your IT team, in English and in line with your head office’s standards, to gather requirements, design the solution, and set the budget and timeline. We begin the process of arranging internet connections with the national operators at an early stage — the main factor causing delays in any new office opening — and handle all the local technical coordination that your team would otherwise have no way of knowing about.

Phase 2 — Build: the complete infrastructure

We install everything the office needs to operate:

  • Certified structured cabling and organised racks
  • Business network, firewall and segmentation
  • High-performance business Wi-Fi (Wi-Fi 6 / Wi-Fi 7)
  • Internet circuits with redundancy
  • IP telephony (IP PBX)
  • CCTV and access control
  • Meeting rooms and audiovisual solutions
  • Servers or cloud environment
  • Microsoft 365 or Google Workspace — new or integrated into the company’s global tenant
  • Provisioning and configuration of Windows and Mac workstations
  • A security baseline aligned with your organisation’s policy

Phase 3 — Go-live: a first day without surprises

We configure the users, we are on site at launch to support the team in the first days, and we hand over a documented operation. Your people sit down and work — no improvisation.

Phase 4 — Ongoing operation: IT Unlimited

From go-live, your office is covered by our IT Unlimited service: unlimited support at a fixed cost, 24/7 monitoring, a single point of contact, coordination with your head office and regular reporting. We support your growth in Portugal and abroad.

The DataRoad Landing promise

We commit to a date. Once the scope is defined and access to the space is guaranteed, we deliver the operational office within a deadline agreed in writing. It is a commitment we make because we have already kept it, time after time, for companies that cannot fail at launch.

Why international companies choose DataRoad

  • A single point of accountability. Instead of coordinating telecoms, cabling, hardware, security and support with different vendors, you have one contact who answers for everything.
  • Alignment with your headquarters. Service in English and infrastructure designed to comply with your organisation’s global IT and security policies.
  • Multi-country capability. We already support international groups with offices across Europe, the Americas, Asia and the Middle East. Your Portugal operation is integrated into your global reality.
  • Nationwide presence. Lisbon, Porto, Faro, Funchal, Évora, Setúbal and Beja — local support wherever you open.
  • References that speak for themselves. Embassies, multinationals, hotels and international groups trust DataRoad with their critical infrastructure.

Who it is for

The DataRoad Landing service is designed for multinationals opening a subsidiary or service centre in Portugal, scale-ups expanding into Iberia, foreign-owned hotel groups and clinics, international real-estate developers and diplomatic missions — any organisation that needs to be operational fast, with enterprise-grade reliability and a single trusted partner.

Frequently asked questions

How quickly can you have the office operational? It depends on the scope and, above all, on the internet circuit installation lead times of the operators. That is why we start that process early, in the planning phase. Once the scope is defined and access to the space is guaranteed, we commit to a delivery date in writing.

Do you work in English and coordinate with our global IT team? Yes. We provide service in English and design the infrastructure to comply with your headquarters’ IT and security policies, integrating it with your global systems whenever needed.

Do you also handle equipment procurement? Yes. We handle the procurement, configuration and installation of all equipment — network, servers, Windows and Mac workstations, telephony and more.

What happens after the opening? The operation transitions to our IT Unlimited contract: unlimited support at a fixed cost, 24/7 monitoring and continuous management, with no lock-in.

Do you support operations outside Lisbon? Yes. DataRoad operates in Lisbon, Porto, Faro, Funchal, Évora, Setúbal and Beja, and supports clients with offices in other countries.

Opening an operation in Portugal? Let’s talk.

Tell us what you are planning and a specialised engineer will get back to you the same day, with a clear answer on scope, timeline and investment.

Telephone: +351 211 459 950 (call to the Portuguese landline network) Email [email protected] Address: Avenida dos Moinhos nº 12 B, 2610-119 Alfragide, Quinta Grande, Portugal

DataRoad IT Services and Consulting — We do IT right.

A conversation before you decide

Whether you are solving a concrete problem, planning a change or simply looking for a second opinion, we always start the same way: understanding your case before proposing anything. No commitment, no jargon, no catalogues.

Book an analysis of your infrastructure

// OUR IT SERVICES

Discover all the advantages

IT Support & Implementation

IT Assistance

IT assistance for companies: on-site, remote and phone IT support

Wireless Networks

Installation, configuration and deployment of corporate wireless network solutions, with management

IT Security

IT security and data protection solutions for workstations, servers and networks

Helpdesk Support

IT support for users — on-site, remote and by phone. Permanent business support

IT Unlimited Retainer

On-site, remote and phone support for all of your company's IT systems

Backups

Data security with monitoring and alerting. Local and remote backups. Disaster Recovery solutions

IT Networks

IT network maintenance, deployment, management and optimisation

IT Consulting

Analysis, management and optimisation of IT solutions, networks, systems and IT security

Cloud Solutions

Cloud solutions for security, sharing and collaboration, 365 & GSuite. Deployment, management and maintenance

Opening an office in Portugal with the IT still unassembled delays the whole operation.

We take care of everything — cabling, network, servers, licensing and support in Portuguese and English — so your team starts working on day one.

Fale-nos sobre a sua abertura em Portugal →

(Call to a national landline)

Manufacturers we build offices from scratch with

Certified business equipment, configured and supported by our certified team
Contact us now

Contact Form

Ask DataRoad for a proposal — we handle the rest with a fast, clear answer to support your company's needs.

Tell us what you need. IT support, network installation, cybersecurity, office relocation or simply a second opinion on your IT infrastructure — we are here to help.

Fill in the form and a specialised technician will contact you the same day.

    Reply within the same business day. No commitment.

    DataRoad — IT services for businesses
    Privacy Overview

    This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.