On-site IT Support for SMEs in Lisbon
A DataRoad technician at your company whenever needed — to resolve what cannot be done remotely. Computer, server, network and printer repairs, with prompt call-outs across Greater Lisbon and immediate remote support.
Close support, for those who cannot stay still
Post repairs
Diagnosis and repair of computers, laptops and peripherals, with component replacement.
Networks and Wi-Fi
Troubleshooting network faults, cables, switches and Wi-Fi coverage in your office.
Printing and peripherals
Installation and troubleshooting of printers, scanners and office equipment.
Servers and NAS
Server maintenance, file shares, permissions and backups.
Email and Microsoft 365
Account setup, migration and mail and collaboration troubleshooting.
New equipment
Installation and configuration of new workstations and software, ready to use.
Why DataRoad?
Estimated cost
Fixed monthly fee. You always know how much you pay, with no surprise bills.
No loyalty scheme
We stay because we are good, not because of a contract.
Dedicated team
Engineers who know your infrastructure, not an anonymous call centre.
Proactivity
We prevent rather than patch up. Fewer incidents and less downtime.
Proximity in Lisbon
We are close by. When it is necessary to go to the site, we go quickly.
Security included
Antivirus/EDR, firewall and best practices aligned with NIS2.
How we work
Diagnosis
We analysed your infrastructure, risks and priorities — with no obligation.
Clear proposal
Tailored retainer and SLA, with defined scope and costs.
Onboarding
Inventory, access control, monitoring and documentation of your network.
Ongoing support
Helpdesk, interventions and reports — continuous improvement every month.
Where we operate in Lisbon
Frequently Asked Questions
How long does it take for a technician to show up?
It depends on the contracted plan and the urgency. Most requests are resolved via remote access in minutes; when an on-site visit in Lisbon is required, we meet the time agreed upon by SLA.
Do you work with small businesses?
Yes, DataRoad is specifically tailored for SMEs and offices, with plans adjusted to the number of workstations and the criticality of the operation.
Do I need a retainer agreement?
It is not compulsory, but we recommend a retainer to ensure priority, a fixed cost and prevention. We also carry out one-off interventions.
Do you cover the whole of Greater Lisbon?
Yes — Lisbon city and surrounding municipalities, including Oeiras, Cascais, Amadora, Sintra, Loures, Almada and the South Bank.
Can you replace our current manager?
Yes, we carry out a planned transition with inventory and documentation, with no service disruptions.
Do you need a technician at your company in Lisbon?
Request a free, no-obligation quote.