DataRoad · IT Services and Consultancy
IT Unlimited Premium
Shift covered
The intermediate plan: everything covered during the working week.
Unlimited support during working hours, 24/7 monitoring and preventive maintenance, with a written service level agreement and a fixed monthly fee.
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For teams that can't stop on a SaturdayRead More ...Request a QuoteTell us how many people and how many locations
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IT Unlimited Premium
Unlimited local, remote and telephone support with a fixed monthly fee, 24/7 monitoring and guaranteed SLA response times. No surprises.
Request a quoteUnlimited On-Site Support
Call-outs included No time limit No minimum contract period
Complete Park Management
Workstations and servers Network and wireless Inventory always up to date
Cybersecurity Included
Managed firewall Managed antivirus Backups and data protection
Aggressive SLA
Immediate response to critical incidents 24/7/365 monitoring Dedicated helpdesk
// IT Unlimited Premium
Plan
IT Unlimited PREMIUM
Total, unlimited and surprise-free support for businesses with 20 to 100 workstations. Your company's IT entirely in our hands — so your business never stops.
Unlimited on-site support, including travel, with no time limit. Advanced 24×7×365 monitoring and comprehensive management of the entire infrastructure, from workstations to servers, the network and wireless systems.
Cybersecurity included, with a firewall and antivirus managed by us, and an aggressive SLA with immediate response to critical incidents.
Under consultation
Travel and unlimited on-site support included - remote, telephone and on-site, at no extra cost. Microsoft 365 management included.
Minimum applicable monthly spend · No minimum term — stay with us because you want to · Complex infrastructure (hospitality, healthcare, multi-site, servers and guest networks) Do you have a tailored proposal — the value per position does not apply.
Unlike the Essential plan, here there is no timesheet or travel billingthe value is fixed and predictable, regardless of the number of interventions that may be necessary in any given month.
You’ll now have a dedicated helpdesk available during working hours and a team that knows your infrastructure inside out — not a different technician for every call, having to start from scratch each time.
Unlimited support. No hidden costs.
Who is IT Unlimited Premium for?
Companies with 20 to 100 jobs where any IT downtime immediately translates into lost revenue — and where the pay-per-hour model no longer makes sense, because you never know how much it will cost the following month.
With Premium, DataRoad takes on the comprehensive management of the IT estate: workstations, servers, network, wireless, firewall and backups. A fixed monthly fee covers all interventions, whether on-site or remote.
What is included
- Unlimited on-site support, including travel expenses
- No time limit and no tie-in contract
- Advanced 24×7×365 monitoring
- Comprehensive IT infrastructure management
- Cybersecurity included (managed firewall and antivirus)
- Aggressive SLA with immediate response to critical incidents
- Dedicated helpdesk during working hours
And if he needs permanent cover?
The Premium helpdesk operates during working hours. If your business operates at weekends and on public holidays, the plan you should choose is IT Unlimited Premium 365.
Compare the plans
Choose the level of support
what your company needs
- Remote and telephone support
during working hours - 24/7 monitoring
with automated alerts - Incident response with SLA
- Update management
security patches - Monthly report
- Dedicated helpdesk
by email and telephone
- Unlimited face-to-face support
- travel included
- Advanced 24×7×365 monitoring
- Complete fleet management
- Cyber security included
(firewall, managed antivirus) - Aggressive SLA — immediate response
critical incidents - No time limit
- Dedicated helpdesk
during working hours
- All-inclusive
Unlimited - 24/7/365 support
- weekends and bank holidays included
- Dedicated Technical Account Manager
- Periodic IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Tailored executive reports
Critical operations handed over to DataRoad management
Parks with 20 to 100 workstations where IT cannot fail
Contact us now
Contact Form
Request a proposal from DataRoad: we take care of the rest with a quick and clear response to support your company's needs.
Tell us what you need. IT support, network installation, cybersecurity, office relocation or simply a second opinion on your IT infrastructure — we are here to help.
Fill in the form and a specialist technician will contact you the same day.